Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Sep 22, 2022, 12:47 pm
#886
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,239
ETA: https://www.flyertalk.com/forum/unit...ounge-now.html
Last edited by ijgordon; Sep 22, 2022 at 12:54 pm
Sep 22, 2022, 1:00 pm
#887
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 773
Sep 22, 2022, 1:43 pm
#888
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Sep 22, 2022, 3:08 pm
#889
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,774
Not sure why but UA use of remote stands has become more frequent at LHR recently. I have been in three flights in last month that used remote stands including one outbound.
Sep 22, 2022, 3:38 pm
#890
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,239
During busy afternoon times a much quieter and arguably better option is the SQ lounge. This was few weeks ago with very few empty seats in the United Club which was so crowded and noisy and bustling with people everywhere. Went to SQ and there were four of us in the business lounge and it was so quiet and peaceful.
Will try the SQ lounge next time - how’s the catering in there? As a former OneWorld guy, I’d always default to the CX lounge when I could, for. Noodles and dim sun.
And any reason to try AC (I think that’s in the B concourse too?)
Sep 22, 2022, 4:03 pm
#891
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
Closes at 2, but admittance closes earlier (1?)
Last edited by WineCountryUA; Sep 22, 2022 at 5:10 pm Reason: merged consecutive posts by same member
Sep 22, 2022, 10:11 pm
#892
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,774
Unless changed, I think AC been closing around 2 pm post COVID so not good option to avoid crowded afternoons at United Club. Also food not great.
Sep 26, 2022, 8:23 pm
#894
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,704
Sep 27, 2022, 3:37 am
#895
Join Date: Dec 2017
Posts: 42
ICTS at the Lounge?
I have my first trip through LHR since COVID coming up—are they still doing the ICTS sticker at the lounge? I always found it convenient to go straight to the lounge and avoid having to wait for check-in if I had an electronic BP and no bags.
Sep 27, 2022, 4:43 am
#896
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,774
ICTS stickers are no longer done for UK to USA travel.
Sep 27, 2022, 4:49 am
#897
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
Was at the London UC for the first time in nearly 5 years this past week. I feel like it used to have a drinks menu(?) pre-pandemic but that was gone, same as it was in the Polaris lounges in EWR. Very frustrating to see craft cocktails be one of the things that disappeared from the soft product. The lounge itself was still excellently spacious as always, with a good hot food selection.
Sep 27, 2022, 5:20 am
#898
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
lol
Not convinced it is an actual GS lounge, per se.
Presumably as a true GS lounge it would be mostly empty, so it's more like an overflow lounge, which is exactly what the person at reception referred it to, when I was there a few weeks ago.
I.e. they'll let 1Ks (or any such riffraff
) in, if the main lounge is full, and this overflow one is empty.
They just likely prioritize based on status; e.g. GS go straight to overflow lounge; then 1K, Platinum, Gold, etc. if the main lounge gets full.
Not convinced it is an actual GS lounge, per se.
Presumably as a true GS lounge it would be mostly empty, so it's more like an overflow lounge, which is exactly what the person at reception referred it to, when I was there a few weeks ago.
I.e. they'll let 1Ks (or any such riffraff
) in, if the main lounge is full, and this overflow one is empty.They just likely prioritize based on status; e.g. GS go straight to overflow lounge; then 1K, Platinum, Gold, etc. if the main lounge gets full.
Last edited by narvik; Sep 27, 2022 at 8:11 am
Sep 28, 2022, 12:33 pm
#899
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,350
Was at the London UC for the first time in nearly 5 years this past week. I feel like it used to have a drinks menu(?) pre-pandemic but that was gone, same as it was in the Polaris lounges in EWR. Very frustrating to see craft cocktails be one of the things that disappeared from the soft product. The lounge itself was still excellently spacious as always, with a good hot food selection.
Sep 28, 2022, 4:29 pm
#900
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,325
Last edited by seanp7; Sep 28, 2022 at 4:38 pm