Jul 25, 2014, 8:21 pm
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
Comparative Review of Five Different Star Alliance Lounges at Heathrow T2
United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Feb 18, 2016, 5:44 am
#1
Original Poster
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,266
LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)
Most of my EU travel is in and out of AMS, but this time it was a quick 24 hour trip to London for a meeting this morning. With time to spare, I actually started in the LH Senator's lounge as I knew their offering would be better. After an hour I decided to make my way to the B gates and check out the new United Club which also has a GF lounge inside.
This lounge is on a whole different level from any UA lounge I have ever been in. It makes the IAD GF lounge laughable in EVERY ASPECT.
I was presented a menu and decided to try the chicken dish.... WOW. It was awesome. I am a professionally trained chef and I was blown away. Service was impeccable and the offerings were *almost* on the level of LF FC lounge.
Good job united!!!
This lounge is on a whole different level from any UA lounge I have ever been in. It makes the IAD GF lounge laughable in EVERY ASPECT.
I was presented a menu and decided to try the chicken dish.... WOW. It was awesome. I am a professionally trained chef and I was blown away. Service was impeccable and the offerings were *almost* on the level of LF FC lounge.
Good job united!!!
Feb 18, 2016, 6:22 am
#2
Join Date: May 2004
Location: PHL
Programs: UA 1k, US ex-CP, NW silver, Marriott plat, SPG gold, Hertz 5*
Posts: 421
It really is awesome and as you say not in the tier of TK Istanbul or LH F terminal, but a whole different level from a typical GF lounge let alone a UA or Senator lounge. I find myself more often routing my return trips through LHR for a combination of a zillion flight times as well as a chance to visit the lounge!
Feb 18, 2016, 6:59 am
#4
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,263
I will be there again next week - it really is a great place - at first I was grumbling about the worlds longest walk from ticket counter to gate, but once I got there I was also blown away like OP. Now I go to the airport early just to make sure I have time to enjoy that lounge and eat a proper meal - I love the sit down dining option and the burger is fabulous! I was embarrassed to take pictures but some of the staff in the ORD GFL wanted to see it so I did it... Even the bathrooms are fantastic.
Feb 18, 2016, 7:10 am
#5
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,156
In the recent press announcement, it was stated that the LHR setup has been run by Sodexo, which United just engaged with to take over all United Club operations globally. It gives me hope.
I haven't had the opportunity to check out the LHR setup in person yet. I was supposed to at the beginning of the year, but ended up changing my flights. With all the great things I keep hearing, makes me want to visit soon.
I haven't had the opportunity to check out the LHR setup in person yet. I was supposed to at the beginning of the year, but ended up changing my flights. With all the great things I keep hearing, makes me want to visit soon.
Feb 18, 2016, 7:15 am
#6
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,263
In the recent press announcement, it was stated that the LHR setup has been run by Sodexo, which United just engaged with to take over all United Club operations globally. It gives me hope.
I haven't had the opportunity to check out the LHR setup in person yet. I was supposed to at the beginning of the year, but ended up changing my flights. With all the great things I keep hearing, makes me want to visit soon.
I haven't had the opportunity to check out the LHR setup in person yet. I was supposed to at the beginning of the year, but ended up changing my flights. With all the great things I keep hearing, makes me want to visit soon.
Feb 18, 2016, 7:15 am
#7
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,970
It's totally awesome, dude. 
I know the employees there and they gladly make me a hamburger at 9 am when I get there early. They ask me if I want it before I can ask them to make it for me.
All the bathrooms are private too. Spotless. Almost as nice as my 5* hotel bathrooms. Okay, I might be exaggerating a bit, but not that much.
First class in every way.
I know the employees there and they gladly make me a hamburger at 9 am when I get there early. They ask me if I want it before I can ask them to make it for me.
All the bathrooms are private too. Spotless. Almost as nice as my 5* hotel bathrooms. Okay, I might be exaggerating a bit, but not that much.
First class in every way.
Feb 18, 2016, 7:22 am
#8
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,263
It's totally awesome, dude.
I know the employees there and they gladly make me a hamburger at 9 am when I get there early. They ask me if I want it before I can ask them to make it for me.
All the bathrooms are private too. Spotless. Almost as nice as my 5* hotel bathrooms. Okay, I might be exaggerating a bit, but not that much.
First class in every way.
I know the employees there and they gladly make me a hamburger at 9 am when I get there early. They ask me if I want it before I can ask them to make it for me.
All the bathrooms are private too. Spotless. Almost as nice as my 5* hotel bathrooms. Okay, I might be exaggerating a bit, but not that much.
First class in every way.
Feb 18, 2016, 7:24 am
#9
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,387
It's totally awesome, dude.
I know the employees there and they gladly make me a hamburger at 9 am when I get there early. They ask me if I want it before I can ask them to make it for me.
All the bathrooms are private too. Spotless. Almost as nice as my 5* hotel bathrooms. Okay, I might be exaggerating a bit, but not that much.
First class in every way.
I know the employees there and they gladly make me a hamburger at 9 am when I get there early. They ask me if I want it before I can ask them to make it for me.
All the bathrooms are private too. Spotless. Almost as nice as my 5* hotel bathrooms. Okay, I might be exaggerating a bit, but not that much.
First class in every way.
Feb 18, 2016, 7:53 am
#11
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,960
LHR GF lounge - WOW!
Meh. Yes certainly better than any US GFL but after being there at Christmas I found it quite lackluster to the UA lounge across the hall. That lounge blows away in every aspect possible the GFL.
Feb 18, 2016, 8:01 am
#12
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,309
apology for my ignorance. I have been to LHR twice in the past a few months but never on UA flights. I was on SQ and NH flights leaving LHR.
Is there a separate lounge for GF and United Club?
I was visiting SQ Silverkris Lougne most of my time this past Monday and only stopped by United Club for a short time. I did notice the signs showing United Club and Global First Club Lounge and was not able find separate entrances.
Is there a separate lounge for GF and United Club?
I was visiting SQ Silverkris Lougne most of my time this past Monday and only stopped by United Club for a short time. I did notice the signs showing United Club and Global First Club Lounge and was not able find separate entrances.
Last edited by UA_Flyer; Feb 18, 2016 at 3:39 pm
Feb 18, 2016, 8:09 am
#13
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,263
apology for my ignorance. I have been to LHR twice in the past a few months but never on UA flights. I was on SQ and NH flights leaving LHR.
Is there a separate lounge for GF and United Club?
I was visiting SQ Silverkris Lougne most of my time this past Monday and only stopped by United Club for a short time. I did notice the signs showing United Club and Global First Club Lounge and was not find find separate entrances.
Is there a separate lounge for GF and United Club?
I was visiting SQ Silverkris Lougne most of my time this past Monday and only stopped by United Club for a short time. I did notice the signs showing United Club and Global First Club Lounge and was not find find separate entrances.
Feb 18, 2016, 9:32 am
#14
Join Date: Oct 2014
Location: ORD
Programs: UA GS
Posts: 659
Feb 18, 2016, 9:38 am
#15
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA 1k (12 year fallen GS) 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,263
There's some pretty good pictures of the GFL here: https://loungereview.com/lounges/uni...st-lounge-lhr/
