March 3rd, 2012 System Integration Master Thread (PSS)
#1141
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
That seems to be the pattern so far. My single PMCO flight this year (as well as PQMs posted post-3/3) are in tact, it's the remaining 65K miles on PMUA that were there yesterday that are no longer there today.
Oddly, the segments stayed correct, as well as the account history, the miles just somehow mysteriously disappeared.
Oddly, the segments stayed correct, as well as the account history, the miles just somehow mysteriously disappeared.
#1142
Join Date: Nov 2011
Posts: 133
Looks like the fix to lifetime miles had a *few* side-effects...
#1143




Join Date: Dec 2007
Location: Washington DC
Programs: QR: Gold; Marriott: Amb; UA: 1K; Taj: Silv
Posts: 255
3/1 LH751 pqm 2292 miles (CCU FRA)
3/1 LH404 pqm 1920 miles (FRA JFK)
Less than half...something wrong in their accrual algorithm?
As with everyone else, have lost 29k worth of pqm, and 2 pqs's when posting came back on again. Lifetime miles and rdm seem fine.
#1144


Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
MileagePlus Premier Qualifying
Description Award Miles Miles Segments
Beginning Balance as of 02/06/2012: 0 0 24.5
Hey look everybody, I flew 24.5 segments and earned 0 PQM! :Rolleyes:
I hope we get a response on this soon. Everything was *fine* yesterday until this and then the reduced mileage amounts (ORD-SFO from 1846->1839 PQM) posting.
Description Award Miles Miles Segments
Beginning Balance as of 02/06/2012: 0 0 24.5
Hey look everybody, I flew 24.5 segments and earned 0 PQM! :Rolleyes:
I hope we get a response on this soon. Everything was *fine* yesterday until this and then the reduced mileage amounts (ORD-SFO from 1846->1839 PQM) posting.
#1145




Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,527
I booked a business class ticket last september for BRU-ORD-SFO (UA973) departing 03/23. Just checked this morning and my booking was listed as Z-coach with no seat assignment. Fortunately my original seats 7A/2A were still available. I phoned United and it took about one hour to fix this glitch. I wonder what would have happened if I would not have checked my reservation in advance?

#1146
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
I booked a business class ticket last september for BRU-ORD-SFO (UA973) departing 03/23. Just checked this morning and my booking was listed as Z-coach with no seat assignment. Fortunately my original seats 7A/2A were still available. I phoned United and it took about one hour to fix this glitch. I wonder what would have happened if I would not have checked my reservation in advance?


Having decided to stay off the plane until 3/25, I am doing OK. They somehow cleared all my SWU upgrades after re-synching a couple of reservations for the next few months today, which was nice of them; I had been checking them over, pulled the trigger this morning and called the old UA 1k number. Put in my OP on the phone, and got through in a minute or two. Seeing several glitches here and there on the site - like dates for award activity listing by month instead of year/month, so 12/11 activity lists before 2/12. Very glad to have decided to defer all travel for a few weeks. On the whole though, I am feeling pretty lucky right now.
Galling to see Y/B gov fares getting upgrades, when I was looking at a B rez for August that wasn't triggering an upgrade while pricing out at 4 grand, give or take. Overall, trying to be patient.
#1147




Join Date: Dec 2007
Location: Washington DC
Programs: QR: Gold; Marriott: Amb; UA: 1K; Taj: Silv
Posts: 255
Were your previous year-to-date earnings on your PMCO OP account, or were they migrated over from your old PMUA MP account?
I just had flights from 3/2 post this morning without wiping out my previous PQM totals, but all of my previous PQMs for the year were earned on my OnePass account.
I'm wondering whether this problem is only affecting PQM totals migrated from PMUA MP.
I just had flights from 3/2 post this morning without wiping out my previous PQM totals, but all of my previous PQMs for the year were earned on my OnePass account.
I'm wondering whether this problem is only affecting PQM totals migrated from PMUA MP.
Last edited by Shounak; Mar 6, 2012 at 10:45 am
#1148


Join Date: Jan 2005
Location: ORD
Programs: UA MM, Hilton, Marriott, Hyatt
Posts: 155
Not Happy at All
I seem to have several problems:
Despite keying in my new #, the "new improved" ual.com tells me I have no reservations!!! If I go in through an old UAL mail and key in my new #, it does give me access to my two reservations, one of which is occurring this Thursday. Unfortunately, seat assignments are gone for both me and my companion, this despite having seats since last year when we booked the tickets!!!!
I have called the "special" premiere line twice this morning and was disconnected. I have now been on hold for over 56 minutes before I hung out....listening to the same old, same old message over and over again.
Despite keying in my new #, the "new improved" ual.com tells me I have no reservations!!! If I go in through an old UAL mail and key in my new #, it does give me access to my two reservations, one of which is occurring this Thursday. Unfortunately, seat assignments are gone for both me and my companion, this despite having seats since last year when we booked the tickets!!!!
I have called the "special" premiere line twice this morning and was disconnected. I have now been on hold for over 56 minutes before I hung out....listening to the same old, same old message over and over again.
#1149


Join Date: May 2006
Location: STL
Programs: UA Platinum, AA Platinum Pro, Marriott Platinum
Posts: 1,494
according to who and why not? UA Insider indicated that Y/B/M fares would be eligible for upgrades on gov fares. I can tell you that the Y fares I am purchasing for travel are not cheap; should we also say that corporate contract fares should be excluded as well from Y/B/M upgrades for elites because it is essentially the same situation. I can take my business elsewhere if they don't extend some benefit for the purchase of a full fare (albeit somewhat negotiated); i have the option of purchasing a lower fare but they are definitely getting more money by offering the option to instant upgrade. It's not like this is TOD's...
#1150




Join Date: Jan 2006
Location: BOS
Programs: AA EXP, UA 1K
Posts: 1,085
On an upcoming PMUA 757 flight this Thursday that was previously upgraded with CPU's (CR1s) before 3/3, my seats have been changed from 2A and 2B to 5E and 5F. 2A/B are still available but when I go to switch them back, it asks to confirm that I want to sit in the exit row. I do this and my itinerary shows we are back in 2A and B but when I log out and log back in, the system has put us back in 5E and F. Same happens if I try and switch to a different row (but no exit row prompt) and the seats still don't hold. Looks like we are permanently stuck in row 5. Any insight into this?
At least the "a modification has been made" message no longer appears on the reservation, so I'm hoping the issue is resolved and I'll be able to OLCI tomorrow.
At least the "a modification has been made" message no longer appears on the reservation, so I'm hoping the issue is resolved and I'll be able to OLCI tomorrow.
#1151


Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Anyone else still missing Premier qualifying miles from PMUA flights? These were in tact both 3/3 and 3/4, and on evening at 3/5 went missing.
#1152




Join Date: Dec 2007
Location: Washington DC
Programs: QR: Gold; Marriott: Amb; UA: 1K; Taj: Silv
Posts: 255
More worried about the LH flights from CCU FRA JFK (3/1) that only show roughly 4000 miles accrual for RDM and PQM. Only one other person seems to share this problem with me. Less than 50% accrual!
Anyone else notice this? Is this an integration snafu?
#1153


Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,526
Posted yesterday at 10:31 a.m.
It was in reply to the issue/concern with ON vs R class for CPUs processing.
Apologies if I missed the reply in this thread.
It was in reply to the issue/concern with ON vs R class for CPUs processing.
Apologies if I missed the reply in this thread.
#1154
Suspended
Join Date: Jan 2012
Programs: vx diamond
Posts: 377
Parents and relatives should be allowed for mm companion benefit if one is not married.
#1155
Join Date: Mar 2010
Location: Salem,OR
Programs: United 1K,Marriott Gold,Budget
Posts: 26
I have logged into united everyday to see my status and milage balance but still nothing has transfered over. I was told it would take 48hrs after first log in but it has been 72. I cannot see any of my reservations (I fly this Thursday and don't know the details) and I am getting a bit concerned. Please help is there anything I can do?

