March 3rd, 2012 System Integration Master Thread (PSS)
Mar 6, 2012 | 9:33 am
#1126
Join Date: Jun 2011
Location: San Francisco bay area
Programs: UA *MM, SPG Platinum, SPG Lifetime Gold, UA Global Services, Marriott Gold, Hertz Gold
Posts: 16
Decreasing Premier Qualifying Miles anyone?
I went from 43K odd to 4300 odd overnight? Is this also a known issue?
Mar 6, 2012 | 9:37 am
#1127
Join Date: Aug 2008
Location: Marin County, CA
Programs: Marriott LT-TE, United Gold
Posts: 472
Appears to be. I lost all but 4300 of mine but kept what appears to be all of my segments which is strange.
Another concern I have is I booked an award ticket for a friend flying on march 3rd IIRC and he ended up cancelling it. I haven't seen the miles redeposited and hoping they didn't get lost in the abyss!
Another concern I have is I booked an award ticket for a friend flying on march 3rd IIRC and he ended up cancelling it. I haven't seen the miles redeposited and hoping they didn't get lost in the abyss!
Mar 6, 2012 | 9:38 am
#1128
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,670
Several people have reported it. If you go into your "View Account Details" link and then look at your MP activity, do you see any entries for miles migrated from PMUA MP?
Something like:
Something like:
Code:
3/3/2012 UA Migrated Premier Miles
Mar 6, 2012 | 9:38 am
#1129
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
More than half of my PQMs gone overnight
and I had been 560 miles short of Premier Gold Status. Now, my little "progress bar" shows that I am halfway to Premier Silver.
I lost more than half of my PQM's overnight.
Oddly, I kept all of my PQS's.
I'm missing half of my RDMs.
I lost ALL of the PQMs I earned flying three times between SFO-ORD in January on the double EQM/RDM promotion.
I had been halfway to 1K as of yesterday. Now, I'm halfway to Silver.
Awesome, United. Just awesome. I'm not even going to waste my time waiting on hold for 3+ hours today to sort it out. I'll wait a week.
Mar 6, 2012 | 9:38 am
#1130
Join Date: Apr 2002
Posts: 1,374
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9700; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.706 Mobile Safari/534.8+)
I and family members are still seeing our PQMs. None of us have flown since 3/3, so I suspect this is indeed related to new flights posting since the conversion...
I and family members are still seeing our PQMs. None of us have flown since 3/3, so I suspect this is indeed related to new flights posting since the conversion...
Mar 6, 2012 | 9:45 am
#1131
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Good morning. Still missing 65K miles from PMUA that were there yesterday, and not there today.
It appears obvious that the posting of the post-2/29 data (albeit, this too is incorrect with the reduced mileage
) triggered some kind of removal of everything else.
I would like my miles back , has anyone tried calling the MP Elite 10 hour wait queue?
It appears obvious that the posting of the post-2/29 data (albeit, this too is incorrect with the reduced mileage
) triggered some kind of removal of everything else.I would like my miles back , has anyone tried calling the MP Elite 10 hour wait queue?
Mar 6, 2012 | 9:45 am
#1132
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
Just as a data point I had flights post (old UA from 2/29 and old CO from 3/1) with no adverse impact on previous totals. So it is not universal.
Mar 6, 2012 | 9:55 am
#1133
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Mar 6, 2012 | 9:58 am
#1134
Join Date: Dec 2002
Location: BMG
Programs: UA Gold 1MM, HH Gold, Hyatt Explorist, IHG Plat, Bonvoy Gold
Posts: 229
I just had flights from 3/2 post this morning without wiping out my previous PQM totals, but all of my previous PQMs for the year were earned on my OnePass account.
I'm wondering whether this problem is only affecting PQM totals migrated from PMUA MP accounts.
Mar 6, 2012 | 9:59 am
#1135
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Were your previous year-to-date earnings on your PMCO OP account, or were they migrated over from your old PMUA MP account?
I just had flights from 3/2 post this morning without wiping out my previous PQM totals, but all of my previous PQMs for the year were earned on my OnePass account.
I'm wondering whether this problem is only affecting PQM totals migrated from PMUA MP accounts.
I just had flights from 3/2 post this morning without wiping out my previous PQM totals, but all of my previous PQMs for the year were earned on my OnePass account.
I'm wondering whether this problem is only affecting PQM totals migrated from PMUA MP accounts.
Oddly, the segments stayed correct, as well as the account history, the miles just somehow mysteriously disappeared.
Mar 6, 2012 | 10:02 am
#1136
Join Date: Mar 2005
Location: DAY
Programs: AA Lifetime Gold, BA, DL, CO, UA, F9, AS, SPG, HHonors Gold, WN, Club Carlson Gold,
Posts: 1,381
Using United E-certificates for one-way flights?
Will we be able to use our United E-certificates for one-way flights? I've tried but get an error message. Is this something that is being corrected? When will it be corrected?
Mar 6, 2012 | 10:04 am
#1137
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
Mar 6, 2012 | 10:16 am
#1138
Join Date: Dec 2009
Posts: 37
Booked a flight for 3/8 on 1/20 and cancelled within 24 hours, with refund. That reservation now shows up as ticketed and confirmed after the system merge (I have another reservation for the same days with different times booked two days later, which also shows up).
I also have a flight 3/22 - 3/26 that I want to change to 4/12 - 4/16. When I try to make the change it prices the 4/12 flight at $164 and the return also at $164, then the total comes out as $463.26 + $74.94 = $538 (not counting change fee). So I'm baffled how $164 + $164 = $538; the new Continental + United math. Just try to call the Elite line: hold hold hold busy busy drop.
I also have a flight 3/22 - 3/26 that I want to change to 4/12 - 4/16. When I try to make the change it prices the 4/12 flight at $164 and the return also at $164, then the total comes out as $463.26 + $74.94 = $538 (not counting change fee). So I'm baffled how $164 + $164 = $538; the new Continental + United math. Just try to call the Elite line: hold hold hold busy busy drop.
Mar 6, 2012 | 10:16 am
#1139
Suspended
Join Date: Jan 2012
Programs: vx diamond
Posts: 377
Y and B tickets for gov fares are getting instant upgrades. This should not be happening.
Mar 6, 2012 | 10:21 am
#1140
Join Date: Jun 2008
Location: Antwerp, Belgium
Programs: HH Diam, IHG Pl, Bonvoy LTG,Melia Pl,Shangri-La Diam,UA*G,Emirates G,Virgin Atl. G,Hertz PC
Posts: 167
C-class booking suddenly coach
I booked a business class ticket last september for BRU-ORD-SFO (UA973) departing 03/23. Just checked this morning and my booking was listed as Z-coach with no seat assignment. Fortunately my original seats 7A/2A were still available. I phoned United and it took about one hour to fix this glitch. I wonder what would have happened if I would not have checked my reservation in advance?