March 3rd, 2012 System Integration Master Thread (PSS)
Mar 5, 2012 | 9:12 pm
#1051
Join Date: Mar 2010
Location: Salem,OR
Programs: United 1K,Marriott Gold,Budget
Posts: 26
Thanks for the info so far it has been 48hrs since I logged in with nothing yet. Also no new premier gold card. Any idea of timeline on that?
Thanks
Thanks
Mar 5, 2012 | 9:13 pm
#1052
Join Date: Dec 2010
Location: SFO
Programs: UA 1K MM
Posts: 86
Split Reservations
My wife and I were originally on one reservation. At some point we appear to have been split (not at my request) -- we got boarding passes on Mar 2 with two different confirmation numbers. Now trying to check in for a flight on Mar 6 and she is gone -- my MileagePlus account shows my information, and hers shows mine too. Neither shows hers.
Mar 5, 2012 | 9:15 pm
#1053
Join Date: Jun 2001
Location: SEA
Programs: DL Diamond, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,528
Fight posted post-3/3 wiped out YTD PQMs
I just had a 3/2 flight posted tonight. YTD Premier qualifying segments are correct but my pre-3/3 PQMs (25k+) are missing, i.e. the system is showing YTD PQMs only for the flight just posted.
The 3/2 flights were booked with my old MP number; I wonder if flying it under the old MP number but having it posted under he new one caused it to glitch?
The 3/2 flights were booked with my old MP number; I wonder if flying it under the old MP number but having it posted under he new one caused it to glitch?
Mar 5, 2012 | 9:36 pm
#1054
Join Date: Jul 2007
Location: NH, USA
Programs: AA EXP, AF/KLM GLD, UA*S, BA Gold, Hyatt GLOB, Marriott LT TIT, Hilton DMD, IHG PLT, LH SEN & AY PLT
Posts: 807
I just had a 3/2 flight posted tonight. YTD Premier qualifying segments are correct but my pre-3/3 PQMs (25k+) are missing, i.e. the system is showing YTD PQMs only for the flight just posted.
The 3/2 flights were booked with my old MP number; I wonder if flying it under the old MP number but having it posted under he new one caused it to glitch?
The 3/2 flights were booked with my old MP number; I wonder if flying it under the old MP number but having it posted under he new one caused it to glitch?
Mar 5, 2012 | 9:44 pm
#1055
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,568
Weird weird weird. Just lost all my miles for this year prior to a trip from last week. Status changed from 1K to premier platinum (which i think is right), even though my paper boarding passes said 1K during flights today. (mobile BPs said premier platinum). Seems like they've got a lot of screwed up data in the background.
Mar 5, 2012 | 9:46 pm
#1056
Join Date: Oct 2006
Location: IAD
Programs: UA 1K 2MM, Hilton Diamond
Posts: 565
I'm seeing strange behavior with the website when trying to select seat assignments. I am flying SFO-ORD later this week on an international config 767. I am choosing seat 13A on the website. This is a flight attendant rest seat on international flights, but is showing as available for this flight on the website. The website appears to accept my change, but the next time I view the page it shows me still in 21H.
The strange thing is, if I then select another seat, 13A opens up. So it appears that at least in some part of the database, I *do* have 13A. But something isn't right with the logic.
I'm on hold right now on the phone, trying to get someone to tell me what seat I'm really in. However, after 15 minutes on hold, I'm not sure I'm going to wait any longer.
The strange thing is, if I then select another seat, 13A opens up. So it appears that at least in some part of the database, I *do* have 13A. But something isn't right with the logic.
I'm on hold right now on the phone, trying to get someone to tell me what seat I'm really in. However, after 15 minutes on hold, I'm not sure I'm going to wait any longer.
Mar 5, 2012 | 10:01 pm
#1058
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Just lost all my pmua Pre-3/3 eqms as well...
Just lost all my pmua Pre-3/3 eqms as well...
Mar 5, 2012 | 10:04 pm
#1059
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
Mar 5, 2012 | 10:06 pm
#1060
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Oh- and it gets better.
We're now getting the reduced mileage. Only 1,839 posted for ORD-SFO (this one posted, the rest just completely vanished). ORD-SFO is 1846 miles not 1839. What is this????
Oh- and it gets better.
We're now getting the reduced mileage. Only 1,839 posted for ORD-SFO (this one posted, the rest just completely vanished). ORD-SFO is 1846 miles not 1839. What is this????
Mar 5, 2012 | 10:10 pm
#1061
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Gold MM; AA Gold MM; WN A-List; IHG Diamond Ambassador; Marriott Gold; Hyatt Explorist
Posts: 24,564
My PMCO EQMs appear to be present and accounted for. As do my Star Alliance partner EQMs, at least for my Star Alliance segments which have posted so far. However, like several other posters, I appear to have lost all of my PMUA EQMs. Another in a long list of things the new UA will need to fix.
On the flip-side, for those who are waiting for recent flights to credit, a March 1st TK segment that I flew just posted to my account.
For our collective sanity, perhaps we should all stop visiting united.com for the next week or so!
On the flip-side, for those who are waiting for recent flights to credit, a March 1st TK segment that I flew just posted to my account.
For our collective sanity, perhaps we should all stop visiting united.com for the next week or so!
Last edited by SAT Lawyer; Mar 5, 2012 at 10:39 pm
Mar 5, 2012 | 10:11 pm
#1062
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Yeah weird. Mine all disappeared as the one missing flight (incorrectly) posted- with a reduction of 7 eqms/14 rdms from ord-sfo. Sigh. Why is it one thing after another? The mileage issue needs to be fixed.
Yeah weird. Mine all disappeared as the one missing flight (incorrectly) posted- with a reduction of 7 eqms/14 rdms from ord-sfo. Sigh. Why is it one thing after another? The mileage issue needs to be fixed.
Mar 5, 2012 | 10:13 pm
#1063
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
Just had UA flights from 2/29 as well as a CO flight from 3/1 credit so it looks like that process is back on line. However, I see that apparently SFO has moved 1 mile closer to Portland. After all these years at 550 it now seems to only be 549 miles - must have been some earthquake in SFO that did it. Seriously, UA - what's with all the new distances after all these years. Some of us actually track this stuff.
Seriously, UA - what's with all the new distances after all these years. Some of us actually track this stuff.
Mar 5, 2012 | 10:14 pm
#1064
Join Date: May 2005
Location: ORD
Programs: UA 1K/1.5MM, HHonors Diamond, Bonvoy Titanium, Hertz PC, National Emerald Executive
Posts: 426
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Oh- and it gets better.
We're now getting the reduced mileage. Only 1,839 posted for ORD-SFO (this one posted, the rest just completely vanished). ORD-SFO is 1846 miles not 1839. What is this????
Oh- and it gets better.
We're now getting the reduced mileage. Only 1,839 posted for ORD-SFO (this one posted, the rest just completely vanished). ORD-SFO is 1846 miles not 1839. What is this????
Same here. As soon as my 3/2 flight posted, I am sitting with whopping 1839 PQM for the year! Awesome. So nice to know I have over 23k to reach Silver for 2013... Oh wait, I thought I already did back in mid-February....
Mar 5, 2012 | 10:17 pm
#1065
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Yup. And we've gone all day w/o an answer on the mysterious (substantial) mileage reductions. Now lets see if it is a mistake how long it takes to fix or if it has to be done manually.
Now that flights are starting to post I imagine they'll start getting phone calls pretty quickly- combined with ppls PQMs disappearing into thin air 3 days into the integration. I.e. prepare for longer hold times
Yup. And we've gone all day w/o an answer on the mysterious (substantial) mileage reductions. Now lets see if it is a mistake how long it takes to fix or if it has to be done manually.
Now that flights are starting to post I imagine they'll start getting phone calls pretty quickly- combined with ppls PQMs disappearing into thin air 3 days into the integration. I.e. prepare for longer hold times