March 3rd, 2012 System Integration Master Thread (PSS)
Mar 5, 2012 | 12:08 pm
#961
Join Date: Apr 2007
Programs: CO Plat, Marriott Plat
Posts: 82
Well, I no longer have a problem with what is on the web site since I no longer can sign in.
Yesterday, I lost the ability to make a reservation from EWR to ANC and the agent couldn't even help. Tried again today, all flights sold out, delayed my trip by one day and was able to get a flight reserved but it has been more than three hours and it still is not ticketed. Oh but the price did go up!!!
Yesterday, I lost the ability to make a reservation from EWR to ANC and the agent couldn't even help. Tried again today, all flights sold out, delayed my trip by one day and was able to get a flight reserved but it has been more than three hours and it still is not ticketed. Oh but the price did go up!!!
Mar 5, 2012 | 12:11 pm
#962
Join Date: Nov 2007
Location: Washington DC
Programs: Former 1k, Lifetime UA Gold, Marriott Platinum; Avis Preferred; Hertz Gold
Posts: 1,740
Customer service at the UC in SFO this morning isn't in a good mood. They looked tired and rundown ,refused to help me get on an earlier flight. Stellar service huh? I did not pursue further b/c I know the integration has been stressful on everyone and we're all entitled to have a bad day.
However, the woman checking in the cards said there will be no more boarding pass check-ins at UC's, cards only. Is this accurate?
Otherwise, she *did* say things were running much more smoothly at SFO today. Let's hope so!
However, the woman checking in the cards said there will be no more boarding pass check-ins at UC's, cards only. Is this accurate?
Otherwise, she *did* say things were running much more smoothly at SFO today. Let's hope so!
Mar 5, 2012 | 12:25 pm
#963
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
From what I understand SQ business class DOES NOT get you into the Swiss lounge. It only gives you access to the shared Oasis lounge. As a *GOLD I can access the Swiss lounge. However that is subject to the whims of the Swiss staff manning the lounge desk. If I have the card (printout) and *GOLD listed on the boarding pass they cannot deny me entry. Just covering my bases.
Mar 5, 2012 | 12:32 pm
#964
Join Date: Jun 2007
Location: SRQ-NYC-DCA
Programs: OnePass Infinite CO MM, PC Charter Lifer SkyMiles GM, MileagePlus
Posts: 1,826
Yup
This has been (& continues to be) a severe discrepency
It seems to be the IM strategy against the written rules
To me & many of my friends this is a dreadful devaluation
Mar 5, 2012 | 12:37 pm
#965
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
A modification has been made . . . message (includes mapping between ON and R). Some tickets, including many that have been upgraded with a Global Premier Upgrade, Regional Premier Upgrade or a Mileage Upgrade Award may display the message, A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Mar 5, 2012 | 12:44 pm
#966
Join Date: May 2011
Location: Illinois.
Programs: Switched from UA 1K to AA so I could earn EQD's on partners. Mid-tier on most major hotel programs.
Posts: 542
I have a reservation indicating "This reservation has been refunded" with the seats, etc. still intact. Guidance would be greatly appreciated!
Mar 5, 2012 | 12:52 pm
#967
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,917
Hi Goalie..
Mine has always had the waring and the Red Waitlisted.. No change for me. I still am wondering why they want us to call in. I waited 55 minutes before and had to hang up. 1P line is not that speedy..
Mar 5, 2012 | 12:55 pm
#968
Join Date: Jun 2007
Location: JAX
Programs: UA Gold MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,820
Day 3 - CO# (New UAMP#) Not Recognized by US
I supplied US agent with my old CO Plat card with the CO#, which is my new UAMP#. The system did not recognize my *G status.
I switched to my now expired 1K card with my old UAMP# and the US system printed out new boarding pass with my old UAMP# and *G.
I can't believe this problem exist at Day 3 of merger.
Of course I don't have my new 1K card yet. I am glad that I am not traveling internationally this week.
I switched to my now expired 1K card with my old UAMP# and the US system printed out new boarding pass with my old UAMP# and *G.
I can't believe this problem exist at Day 3 of merger.
Of course I don't have my new 1K card yet. I am glad that I am not traveling internationally this week.
Mar 5, 2012 | 1:02 pm
#969
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,652
Customer service at the UC in SFO this morning isn't in a good mood. They looked tired and rundown ,refused to help me get on an earlier flight. Stellar service huh? I did not pursue further b/c I know the integration has been stressful on everyone and we're all entitled to have a bad day.
However, the woman checking in the cards said there will be no more boarding pass check-ins at UC's, cards only. Is this accurate?
Otherwise, she *did* say things were running much more smoothly at SFO today. Let's hope so!
However, the woman checking in the cards said there will be no more boarding pass check-ins at UC's, cards only. Is this accurate?
Otherwise, she *did* say things were running much more smoothly at SFO today. Let's hope so!
Mar 5, 2012 | 1:07 pm
#970
Join Date: Nov 2007
Location: Washington DC
Programs: Former 1k, Lifetime UA Gold, Marriott Platinum; Avis Preferred; Hertz Gold
Posts: 1,740
If this is the policy going forward (not my experience today in sfo uc) they are going to be sorely disappointed. My uc card is demagnetized.
Mar 5, 2012 | 1:11 pm
#971
Join Date: Apr 2004
Location: PHL
Programs: AA EXP, Hilton HHonors Gold, Hertz #1 Gold
Posts: 184
US Online Checkin Not Recognizing New Number
US phone agent was clueless on how to solve -- said he could not un-check me in and replace new MP number with my old one. He told me to take it up with airport counter agent.
Mar 5, 2012 | 1:13 pm
#972
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,931
For all those that have boarding area 5 but are 1K/GS/have some status, does it reflect that on the BP too? If that is the case I'd be buggered if I am going to board last and would just show my card or my BP.
Mar 5, 2012 | 1:27 pm
#973
Join Date: Apr 2004
Location: PHL
Programs: AA EXP, Hilton HHonors Gold, Hertz #1 Gold
Posts: 184
Assuming you're asking about a US boarding pass, it does NOT show any status at all. I am Star Gold / United Premier Gold, and neither status is on the document.
Mar 5, 2012 | 1:28 pm
#974
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,836
One of my CR-1 (RPU?) is missing! I printed to pdf and it showed 7 before and now it's 6! 
Mar 5, 2012 | 1:29 pm
#975
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
(at OLCI and kiosk) once the booked elites are accounted for. The buy up to F (sUA had a similar program), can be done by anyone at anytime. Some/most of the ridiculously low ones were recently reported by UA Insider as being due to a bug in identifying market cities (I forget the exact term, but IAD/DCA being considered WAS and EWR/LGA/JFK being considered NYC). The term TOD has really lost it's meaning because people throw it out when the offer is $350.
If they is you, you're right. You'll have to wait until they key in your number instead of swiping. Not sure how to get a replacement, but I bet the UC matrons can tell you.