Originally Posted by
demkr
Customer service at the UC in SFO this morning isn't in a good mood. They looked tired and rundown ,refused to help me get on an earlier flight. Stellar service huh? I did not pursue further b/c I know the integration has been stressful on everyone and we're all entitled to have a bad day.
However, the woman checking in the cards said there will be no more boarding pass check-ins at UC's, cards only. Is this accurate?
Otherwise, she *did* say things were running much more smoothly at SFO today. Let's hope so!
They checked me in fine using just the ticket. Apparently there is a system issue that requires them to enter it manually right now. Huge backup entering the club. Managers were all huddled around the screens. Not much they could do on this end.