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March 3rd, 2012 System Integration Master Thread (PSS)

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March 3rd, 2012 System Integration Master Thread (PSS)

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Old Mar 3, 2012 | 10:55 am
  #391  
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Originally Posted by AndrewT84
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total of…Purchase this reservation without the discount"

I actually really like that.

On the other hand, just did a mock booking on a flight to Canada. Seems to be able to be applied to codeshare flights now (saw the star on a flight operated by Air Canada, and it seemed to work, though I didn't actually book it) - the terms on mine, and my experience from the past, it only worked on UA/UAX operated flights. Also, discount was more than cert value - my cert is $300, though price came down more than that - by about $22 extra.
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Old Mar 3, 2012 | 10:55 am
  #392  
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Originally Posted by AndrewT84
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total of…Purchase this reservation without the discount"

I actually really like that.

On the other hand, just did a mock booking on a flight to Canada. Seems to be able to be applied to codeshare flights now (saw the star on a flight operated by Air Canada, and it seemed to work, though I didn't actually book it) - the terms on mine, and my experience from the past, it only worked on UA/UAX operated flights. Also, discount was more than cert value - my cert is $300, though price came down more than that - by about $22 extra.
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Old Mar 3, 2012 | 10:56 am
  #393  
 
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Originally Posted by rch4u
I have the same exact concern. Perhaps UA Insider could investigate?

I have several two-cabin 752 flights waitlisted for ON, while I believe it should be R. ON inventory would never open up on a two-cabin plane, so I fear I'll be skipped over for upgrades.
I must be missing something. Where do see what fare class you are waitlisted for (ON vs. R)? I am waitlisted on several 757 two cabin flights as well but it only shows that I am waitlisted not what fare class? Now you have me worried. On this trip I did lose a seat assignment on one flight but not on the other segments. Seems odd.
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Old Mar 3, 2012 | 10:57 am
  #394  
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Originally Posted by nmenaker
Hmm, I have a couple that I haven't yet filed. But, getting one for not having a bathroom free on a small plane sure does sound like overkill?
The entire C cabin being without a lav for a transcon? I dunno, that sounds like something deserving an appreciation card to me.


Originally Posted by dyt2
One minor issue is that saving my login/pin doesn't seem to be kicking in.
Try clearing your cookies... I haven't done that myself yet, but I expect that the old UA.com cookies are there and not being properly overwritten with the new ones. Or, the site has yet another busted aspect and one which QA should have caught.
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Old Mar 3, 2012 | 11:02 am
  #395  
 
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Originally Posted by cheltzel
I hope someone in UA is working on the encryption errors that a lot of people are seeing. It is preventing a lot of IE users from even logging in.

http://www.flyertalk.com/forum/unite...ion-issue.html
Obviously not fixed yet as not applicable to my computer (256) so not able to even load new site. Unable to make reservations but that can wait a couple of days. Glad I'm not flying this weekend.
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Old Mar 3, 2012 | 11:06 am
  #396  
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All my miles seem to be in order now:
  • Lifetime miles
  • Combined RDMs
  • PQMs and PQSs
  • Upgrades

I don't see my past UA itineraries, though.

By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.
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Old Mar 3, 2012 | 11:08 am
  #397  
 
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Overall, my account looks okay. My miles aren't transferred over, but all of my reservations are there. I only had to fix seats in a couple places, e.g. I have an extended family trip with 7 people and all of our seat assignments were mixed up (but within the same 7 original seats). Weird, but can't complain yet.

I do wish there was something indicating a pending CPU for my flight on Wednesday, though. I know that's by design, but that's just annoying. There have been many times where I had to call the 1K desk to unfudge something when my upgrade didn't show as pending on .bomb, so I see no reason for me to blindly trust the system now.
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Old Mar 3, 2012 | 11:08 am
  #398  
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My MP account appears fully updated now as well:

Mileage Balance
Upgrades
YTD
Status
Lifetime

All of these amounts are correct. Also, I was able to instantly upgrade a Y and M fare for flights next week.

I am currently a happy camper but for the fact that my new credentials have yet to arrive.
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Old Mar 3, 2012 | 11:08 am
  #399  
 
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Regional Upgrades / United PS

"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"

I have a number of PS flights (SFO-JFK-SFO) coming up. I booked them as pre-integration CO flight numbers, and so could not apply my pre-integration UA upgrades.

These were booked as fully refundable "B" fares, and are showing as "United Economy (B)" on the new web site.

However, when I try to upgrade, I get the following message:
"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"
I can still upgrade using Systemwides or 10k miles. This seems like a glitch... Anybody else having this issue?

Last edited by ldpeters; Mar 3, 2012 at 11:22 am
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Old Mar 3, 2012 | 11:11 am
  #400  
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Originally Posted by naumank
By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.
Try this?

https://pss.united.com/web/en-US/app...solution.aspx?
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Old Mar 3, 2012 | 11:12 am
  #401  
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What a mess

I cannot book a new flight print boarding pass and do other funcitons...due to the fact I have to use IE and get error "your system needsto support 128 encription. Well UNITED tell that to my company whose computer I use for travel...... On the line with 1k desk on hold for 20 minutes!!!!!!!!!!! have to fly tomorrow ugh! Hope this is not the "New United" may need to look for a new carrier
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Old Mar 3, 2012 | 11:13 am
  #402  
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Originally Posted by Love2flyfirst
I cannot book a new flight print boarding pass and do other funcitons...due to the fact I hace to use IE and get error neet to support 128 encription. On the line with 1k desk on hold for 20 minutes!!!!!!!!!!! have to fly tomorrow ugh!
Try chrome?
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Old Mar 3, 2012 | 11:15 am
  #403  
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Originally Posted by naumank
By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.
Have her try her PMUA MP # and password.

That should work and should show her her new OPdbaMP #, and allow her to set her PIN, as well as create a username & password to use instead.
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Old Mar 3, 2012 | 11:18 am
  #404  
 
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Originally Posted by exerda
Have her try her PMUA MP # and password.

That should work and should show her her new OPdbaMP #, and allow her to set her PIN, as well as create a username & password to use instead.
If that does not work go to forgot pin and fallow the steps worked for me
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Old Mar 3, 2012 | 11:19 am
  #405  
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Cant' even log on now ! Grrrr!
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