March 3rd, 2012 System Integration Master Thread (PSS)
#391
FlyerTalk Evangelist



Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,207
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total of…Purchase this reservation without the discount"


On the other hand, just did a mock booking on a flight to Canada. Seems to be able to be applied to codeshare flights now (saw the star on a flight operated by Air Canada, and it seemed to work, though I didn't actually book it) - the terms on mine, and my experience from the past, it only worked on UA/UAX operated flights. Also, discount was more than cert value - my cert is $300, though price came down more than that - by about $22 extra.
#392
FlyerTalk Evangelist



Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,207
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total of…Purchase this reservation without the discount"


On the other hand, just did a mock booking on a flight to Canada. Seems to be able to be applied to codeshare flights now (saw the star on a flight operated by Air Canada, and it seemed to work, though I didn't actually book it) - the terms on mine, and my experience from the past, it only worked on UA/UAX operated flights. Also, discount was more than cert value - my cert is $300, though price came down more than that - by about $22 extra.
#393
Join Date: Dec 2011
Location: CLE
Programs: 1K
Posts: 14
I must be missing something. Where do see what fare class you are waitlisted for (ON vs. R)? I am waitlisted on several 757 two cabin flights as well but it only shows that I am waitlisted not what fare class? Now you have me worried. On this trip I did lose a seat assignment on one flight but not on the other segments. Seems odd.
#394
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend




Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,668

Try clearing your cookies... I haven't done that myself yet, but I expect that the old UA.com cookies are there and not being properly overwritten with the new ones. Or, the site has yet another busted aspect and one which QA should have caught.
#395
Join Date: Jun 2006
Location: SF BayArea
Programs: Nothing worth mentioning
Posts: 2,223
I hope someone in UA is working on the encryption errors that a lot of people are seeing. It is preventing a lot of IE users from even logging in.
http://www.flyertalk.com/forum/unite...ion-issue.html
http://www.flyertalk.com/forum/unite...ion-issue.html
#396


Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,029
All my miles seem to be in order now:
I don't see my past UA itineraries, though.
By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.
- Lifetime miles
- Combined RDMs
- PQMs and PQSs
- Upgrades
I don't see my past UA itineraries, though.
By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.
#397
Join Date: Sep 2010
Programs: UA/CO 1K, AA Gold, SPG PP, Hertz PC
Posts: 207
Overall, my account looks okay. My miles aren't transferred over, but all of my reservations are there. I only had to fix seats in a couple places, e.g. I have an extended family trip with 7 people and all of our seat assignments were mixed up (but within the same 7 original seats). Weird, but can't complain yet.
I do wish there was something indicating a pending CPU for my flight on Wednesday, though. I know that's by design, but that's just annoying. There have been many times where I had to call the 1K desk to unfudge something when my upgrade didn't show as pending on .bomb, so I see no reason for me to blindly trust the system now.
I do wish there was something indicating a pending CPU for my flight on Wednesday, though. I know that's by design, but that's just annoying. There have been many times where I had to call the 1K desk to unfudge something when my upgrade didn't show as pending on .bomb, so I see no reason for me to blindly trust the system now.
#398




Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.8MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 839
My MP account appears fully updated now as well:
Mileage Balance
Upgrades
YTD
Status
Lifetime
All of these amounts are correct. Also, I was able to instantly upgrade a Y and M fare for flights next week.
I am currently a happy camper but for the fact that my new credentials have yet to arrive.
Mileage Balance
Upgrades
YTD
Status
Lifetime
All of these amounts are correct. Also, I was able to instantly upgrade a Y and M fare for flights next week.
I am currently a happy camper but for the fact that my new credentials have yet to arrive.
#399
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
Regional Upgrades / United PS
"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"
I have a number of PS flights (SFO-JFK-SFO) coming up. I booked them as pre-integration CO flight numbers, and so could not apply my pre-integration UA upgrades.
These were booked as fully refundable "B" fares, and are showing as "United Economy (B)" on the new web site.
However, when I try to upgrade, I get the following message:
I have a number of PS flights (SFO-JFK-SFO) coming up. I booked them as pre-integration CO flight numbers, and so could not apply my pre-integration UA upgrades.
These were booked as fully refundable "B" fares, and are showing as "United Economy (B)" on the new web site.
However, when I try to upgrade, I get the following message:
"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"
I can still upgrade using Systemwides or 10k miles. This seems like a glitch... Anybody else having this issue?
Last edited by ldpeters; Mar 3, 2012 at 11:22 am
#400




Join Date: May 2011
Posts: 5,815
#401



Join Date: Nov 2009
Location: Orange County
Programs: United 1k,, MM, Marriott Lifetime Titanium (with Ambasador), Herz Pres.Circle
Posts: 25
What a mess
I cannot book a new flight print boarding pass and do other funcitons...due to the fact I have to use IE and get error "your system needsto support 128 encription. Well UNITED tell that to my company whose computer I use for travel...... On the line with 1k desk on hold for 20 minutes!!!!!!!!!!! have to fly tomorrow ugh! Hope this is not the "New United" may need to look for a new carrier
#403
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend




Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,668
That should work and should show her her new OPdbaMP #, and allow her to set her PIN, as well as create a username & password to use instead.

