March 3rd, 2012 System Integration Master Thread (PSS)
Mar 3, 2012 | 12:01 pm
#436
Join Date: Oct 2009
Programs: UA LT 1K/DL Plat/Hilton LT ♦/Hyatt Carbonado/Wyndham ♦/Marriott PE .
Posts: 5,749
GPU and RPU balances are OK in our 2 accounts.
However, we lost all of our BF seat assignments on our international itineraries.
--Called MP about this (was on hold for 20 min) and the seats are gone and cannot be recovered.
Very unhappy about losing ALL of my BF seat assignments!
However, we lost all of our BF seat assignments on our international itineraries.
--Called MP about this (was on hold for 20 min) and the seats are gone and cannot be recovered.
Very unhappy about losing ALL of my BF seat assignments!
Mar 3, 2012 | 12:04 pm
#437
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
...
Good catch. That's definitely a software issue, then. They're probably issuing the cookie for pss.united.com instead of just for united.com, or something to that effect. Shouldn't be a huge deal to fix, but I don't know how soon to expect them to fix it with other issues going on.
...
Good catch. That's definitely a software issue, then. They're probably issuing the cookie for pss.united.com instead of just for united.com, or something to that effect. Shouldn't be a huge deal to fix, but I don't know how soon to expect them to fix it with other issues going on.
...
When I display my account using FF, I am using the url
https://pss.united.com/web/en-US/app...ount.aspx?SI=1
Mar 3, 2012 | 12:04 pm
#438
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,674
The problem isn't that the browser doesn't support 128-bit encryption, but that the website is misconfigured. People who are experiencing this problem are using browsers which support 256-bit SSL, so it's not a lack of security capability on the users' ends.
Mar 3, 2012 | 12:04 pm
#439
Join Date: Jan 2007
Location: SFO/SJC
Programs: UA 1K/1MM, Marriott/IHG Ambassador, Hyatt Globalist
Posts: 291
PIN?
I have only MP # and can login with my new MP 8 digit # and old MP password. But what is the PIN default to? How do I change my PIN? (the reminder doesn't seem to help me at all)
p.s. Currently on the phone to ticket my international award reservation...hope they don't need the PIN Orz
p.s. Currently on the phone to ticket my international award reservation...hope they don't need the PIN Orz
Mar 3, 2012 | 12:05 pm
#440
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
Yes, if you mess with enough settings, you can turn off enough security to allow it to work with IE, but many people at work aren't allowed to do this, and, they should not have to-- it is a security design error with the website.
Mar 3, 2012 | 12:08 pm
#441
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: Free Agent
Posts: 18,346
My Y segments that dont have upgrade yet show the following
Premier Instant Upgrade Fare
Click on Forgot PIN? under the PIN field on the sign-on page
Premier Instant Upgrade FareI have only MP # and can login with my new MP 8 digit # and old MP password. But what is the PIN default to? How do I change my PIN? (the reminder doesn't seem to help me at all)
p.s. Currently on the phone to ticket my international award reservation...hope they don't need the PIN Orz
p.s. Currently on the phone to ticket my international award reservation...hope they don't need the PIN Orz
Mar 3, 2012 | 12:09 pm
#442
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,674
Possibly, though the normal upgrade inventory on the flights is all zeroed out.
Which is funny since it's about $100 higher than the other fares shown on the page.
Which is funny since it's about $100 higher than the other fares shown on the page.
Mar 3, 2012 | 12:09 pm
#443
Join Date: Aug 2008
Location: Always on the move
Programs: Something lifetime here and there
Posts: 1,873
oops....Got confused with the yellow "U" vs the star...a little tired here...need another mimosa! 
Mar 3, 2012 | 12:09 pm
#444
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,527
As of right now, mine are still correct. I do have 1x future itin which has a RPU reserved (for a p.s. flight) and 1x with 2 GPUs reserved. My upgrade info has been correct all day, including before/after they got my miles copied over correctly. ^
I think the double-pulling explanation is correct, but it's not affecting everyone, so the circumstances aren't exactly clear.
I think the double-pulling explanation is correct, but it's not affecting everyone, so the circumstances aren't exactly clear.
Mar 3, 2012 | 12:10 pm
#445
Join Date: Sep 2009
Location: Denver
Programs: Hyatt Globalist, Hilton Diamond, UA Premier Platinum
Posts: 34
I have only MP # and can login with my new MP 8 digit # and old MP password. But what is the PIN default to? How do I change my PIN? (the reminder doesn't seem to help me at all)
p.s. Currently on the phone to ticket my international award reservation...hope they don't need the PIN Orz
p.s. Currently on the phone to ticket my international award reservation...hope they don't need the PIN Orz
Mar 3, 2012 | 12:13 pm
#446
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,527
GPU and RPU balances are OK in our 2 accounts.
However, we lost all of our BF seat assignments on our international itineraries.
--Called MP about this (was on hold for 20 min) and the seats are gone and cannot be recovered.
Very unhappy about losing ALL of my BF seat assignments!
However, we lost all of our BF seat assignments on our international itineraries.
--Called MP about this (was on hold for 20 min) and the seats are gone and cannot be recovered.
Very unhappy about losing ALL of my BF seat assignments!
Mar 3, 2012 | 12:13 pm
#447
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,674
Mar 3, 2012 | 12:17 pm
#449
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,388
I think we have to wait for UA (or CO IT in this case) to fix it. And I hope it is fixed soon. Can you imagine this being the state of affairs Monday morning in corporate America (where IE is still very heavily used)?
Mar 3, 2012 | 12:23 pm
#450
Join Date: May 2011
Posts: 5,815
Actually I don't think you can. I basically turned off any security setting in IE8 and I was still getting the error.
I think we have to wait for UA (or CO IT in this case) to fix it. And I hope it is fixed soon. Can you imagine this being the state of affairs Monday morning in corporate America (where IE is still very heavily used)?
I think we have to wait for UA (or CO IT in this case) to fix it. And I hope it is fixed soon. Can you imagine this being the state of affairs Monday morning in corporate America (where IE is still very heavily used)?