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March 3rd, 2012 System Integration Master Thread (PSS)

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March 3rd, 2012 System Integration Master Thread (PSS)

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Old Mar 3, 2012 | 11:21 am
  #406  
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Computers down in SAN. Waiting 30 min to check in and no one able to check in. Why did I need to check a bag today?!

Update: Now told it's a system wide problem by supervisor and they will take flight delays to accommodate the system problems.

Last edited by cohighcountry1k; Mar 3, 2012 at 11:29 am
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Old Mar 3, 2012 | 11:22 am
  #407  
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Happy to report that my a/c, goalie-mom's, goalie-dad's and goalie-sis's accounts all migrated over correctly ^ so only the following items for me are.....

  • My earlier post about an offer to buy up to business on a PS flight where I am currently waitlisted
  • The iPhone app* shows everything correctly except the number of PQS's as both myself and goalie-parents have an extra 1/2 segment showing correctly via the website but not on the mobile app (14.5 for me shows as 14 and 2.5 for my folks shows as 2)

Now I know I said it earlier but it deserves to said again-Thank you Shannon for all your hard work ^^^^


*maybe it's me but the iPhone app is <inserting my Boston accent> wikid fastah now ^
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Old Mar 3, 2012 | 11:25 am
  #408  
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Chrome? what's that?
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Old Mar 3, 2012 | 11:25 am
  #409  
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I have two correctly showing reservations, but I do not see anywhere that I am waitlisted for the upgrade.

Is this information listed somewhere I didn't look or should I be concerned that I'm not on the upgrade list?
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Old Mar 3, 2012 | 11:27 am
  #410  
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Originally Posted by Love2flyfirst
Chrome? what's that?
Originally Posted by edcho
Try chrome?
What's Chrome...thanks
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Old Mar 3, 2012 | 11:27 am
  #411  
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Originally Posted by Love2flyfirst
Chrome? what's that?
https://chrome.google.com -- Much faster than IE and FF.
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Old Mar 3, 2012 | 11:29 am
  #412  
 
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wow - 50 minute wait on the elite line. is there a new platinum elite number (Premier 1K) that I don't know about?
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Old Mar 3, 2012 | 11:30 am
  #413  
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Seems I now have a middle name (initial at least), which I have never had and my birthday is wrong, seems to be shown in european format with day first, then month, then year.

WHERE could this information have possibly come from?
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Old Mar 3, 2012 | 11:30 am
  #414  
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Originally Posted by wajiheffendi
wow - 50 minute wait on the elite line. is there a new platinum elite number (Premier 1K) that I don't know about?
Back of your card.
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Old Mar 3, 2012 | 11:31 am
  #415  
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Originally Posted by nuspieds
I have two correctly showing reservations, but I do not see anywhere that I am waitlisted for the upgrade.

Is this information listed somewhere I didn't look or should I be concerned that I'm not on the upgrade list?
You are automatically waitlisted.
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Old Mar 3, 2012 | 11:32 am
  #416  
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Just checked my wife's account, and she's missing her lifetime miles, but otherwise looks fine. Mine is now correct, too ^, unless I see the double-pulled-SWU (or GPU or whatever they're calling them now) show up later.
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Old Mar 3, 2012 | 11:32 am
  #417  
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Looking at a SFO-JFK-SFO itinerary where one segment is waitlisted with RPU, the following message appears in both segments:

"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"
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Old Mar 3, 2012 | 11:32 am
  #418  
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Originally Posted by Love2flyfirst
I cannot book a new flight print boarding pass and do other funcitons...due to the fact I have to use IE and get error "your system needsto support 128 encription. Well UNITED tell that to my company whose computer I use for travel...... On the line with 1k desk on hold for 20 minutes!!!!!!!!!!! have to fly tomorrow ugh! Hope this is not the "New United" may need to look for a new carrier
Umm, hyperbole much?

mobile.united.com?

borrow another computer for now to get a BP?
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Old Mar 3, 2012 | 11:33 am
  #419  
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Same for me

Originally Posted by c1mth0g
I've the same problem - do you have future itineraries where the upgrade has been used (whether or not confirmed, waitlisted or even for someone else?) I'm guessing that upgrades got deducted twice in that case.

Others have been reporting that if you click on the incorrect GPU/RPU total, the breakdown by expiration date is correct. This is the case for me as well.
The RPU totals are correct but only the popup for the GPU is correct.
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Old Mar 3, 2012 | 11:35 am
  #420  
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Originally Posted by exerda

Try clearing your cookies... I haven't done that myself yet, but I expect that the old UA.com cookies are there and not being properly overwritten with the new ones. Or, the site has yet another busted aspect and one which QA should have caught.
I think it is a glitch. I cleaned out my cookies, and if I use https://pss.united.com/web/en-US/default.aspx, it remembers me. If I use http://www.united.com/web/en-US/default.aspx, it does not.
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