March 3rd, 2012 System Integration Master Thread (PSS)
Mar 3, 2012 | 8:47 am
#256
Join Date: Aug 2008
Location: LAX
Programs: UA Gold/1MM, AA EXP, Marriott Plat
Posts: 964
Mar 3, 2012 | 8:47 am
#257
Join Date: Aug 2008
Location: LAX
Programs: UA Gold/1MM, AA EXP, Marriott Plat
Posts: 964
Mar 3, 2012 | 8:47 am
#258
Join Date: Aug 2008
Location: LAX
Programs: UA Gold/1MM, AA EXP, Marriott Plat
Posts: 964
Mar 3, 2012 | 8:47 am
#259
Join Date: Aug 2008
Location: LAX
Programs: UA Gold/1MM, AA EXP, Marriott Plat
Posts: 964
Mar 3, 2012 | 8:49 am
#262
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,733
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)
Nothing major to report but the iphone app atleast is not properly showing upgrade/standby list for regional 2 class flights
Nothing major to report but the iphone app atleast is not properly showing upgrade/standby list for regional 2 class flights
Mar 3, 2012 | 8:51 am
#263
Join Date: Dec 2011
Location: Zurich
Programs: UA 1k, BA silver, HH D
Posts: 220
Upgrades disappeared
All of my awards, miles, info transferred over correctly. However, I just tried to apply upgrades to a future reservation. I clicked "redeem upgrade" in the reservation, and the system took me to a different reservation. 
I clicked "cancel" and was brought back to home screen. The system deducted 2 GPUs from my account anyway.
Neither the reservation I intended to upgrade nor the reservation I was brought to in error was upgraded. I cannot see where the upgrades went. On hold for 40 minutes.
Has anyone else had issues with GPUs disappearing today?
I clicked "cancel" and was brought back to home screen. The system deducted 2 GPUs from my account anyway.
Neither the reservation I intended to upgrade nor the reservation I was brought to in error was upgraded. I cannot see where the upgrades went. On hold for 40 minutes.
Has anyone else had issues with GPUs disappearing today?
Mar 3, 2012 | 8:53 am
#264
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.7MM
Posts: 5,424
Minor issue so far:
All of my itineraries that are upgraded to "United First" on PMUA planes (two cabin domestic aircraft) are showing ON instead of R.
ON is supposed to be Global/Business First
Whereas R is supposed to be First/Business (domestic two-cabin aircraft)
For the segments upgraded to "United First" on PMCO planes (two cabin domestic aircraft), these are correctly showing R.
All of my itineraries that are upgraded to "United First" on PMUA planes (two cabin domestic aircraft) are showing ON instead of R.
ON is supposed to be Global/Business First
Whereas R is supposed to be First/Business (domestic two-cabin aircraft)
For the segments upgraded to "United First" on PMCO planes (two cabin domestic aircraft), these are correctly showing R.
Mar 3, 2012 | 8:53 am
#265
Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
Price change on ticketed res
Looking at a ticket purchased in early Feb. for a total price of $849...
The reservation page now shows a total price of $1100.
The eTicket page now shows duplicate segments in a different fare class (each segment is shown twice) and the price is:
The reservation page now shows a total price of $1100.
The eTicket page now shows duplicate segments in a different fare class (each segment is shown twice) and the price is:
eTicket Total: 849.00USD
The airfare you paid on this itinerary totals: 270.00 USD
The taxes, fees, and surcharges paid total: 1,158.00 USD
It'd be nice if the new fare class would stick (SWU eligible).The airfare you paid on this itinerary totals: 270.00 USD
The taxes, fees, and surcharges paid total: 1,158.00 USD
Mar 3, 2012 | 8:55 am
#266
Join Date: Jul 2005
Location: RIC
Programs: UA 1K MM
Posts: 3,453
Not so minor if you have a waitlisted upgrade for "ON" inventory that will never exist on a 2-cabin plane. Meanwhile, the Rs are snatched up!
Mar 3, 2012 | 8:56 am
#267
Join Date: Mar 2011
Location: Colorado
Programs: Lifetime UA 1K, Lifetime Hilton Diamond, Lifetime Marriott Bonvoy Titanium
Posts: 1,261
OK - I know it is the first day but my seats are gone for all my international trips booked. Not only are they gone, I can no longer reserve economy plus seats - just economy. I tried calling the 1K desk but my estimated wait time is more than 60 minutes and it just hangs up.
I hope United is planning on issuing full refunds for non-refundable tickets they screw up.
Help Shanon !!!
I hope United is planning on issuing full refunds for non-refundable tickets they screw up.
Help Shanon !!!
Mar 3, 2012 | 8:57 am
#268
Join Date: Jan 2010
Location: ORD,TPE (芝加哥,台北)
Programs: UA MileagePlus (1P)
Posts: 386
I would like to share my situation here
1) RDM seems fine, but original ua side RDM already transfered to co side before merger.
2) no updated EQM and lifetime mileage
3) 2 identical one way itinerary poped up under my account that obviously doesn't belong to me. It comes with 2 reservation entry with different PNR each.
1) RDM seems fine, but original ua side RDM already transfered to co side before merger.
2) no updated EQM and lifetime mileage
3) 2 identical one way itinerary poped up under my account that obviously doesn't belong to me. It comes with 2 reservation entry with different PNR each.
Mar 3, 2012 | 8:58 am
#269
Join Date: Apr 2002
Location: Washington, DC, USA
Posts: 1,882
my mileage balance which wasn't showing at 9 a.m. is now showing, so stuff IS gradually migrating
Mar 3, 2012 | 8:58 am
#270
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,708
FWIW-When I first logged in this morning much of my personal information was incomplete (total miles, eqms, etc.). I then logged out, waited and hour or so and when I logged back in everything was there and it was all accurate. Others may want to try this to see if it works with their accounts.
UPDATE: two SWUs (GPUs) have disappeared. Fortunately I kept a screen shot of my UA upgrade account and will deal with this when things settle down.
UPDATE: two SWUs (GPUs) have disappeared. Fortunately I kept a screen shot of my UA upgrade account and will deal with this when things settle down.
Last edited by JetAway; Mar 3, 2012 at 9:25 am