March 3rd, 2012 System Integration Master Thread (PSS)
Mar 4, 2012 | 1:04 pm
#767
Join Date: May 2010
Programs: UA MileagePlus
Posts: 140
Click here:
http://united.com/web/en-US/apps/boo...s/default.aspx
I have now used TWO PMUA e-certs today NO issues.
If you enter the info at the above link it will validate the ecert and direct drop it in if you want to do a booking right there.
http://united.com/web/en-US/apps/boo...s/default.aspx
I have now used TWO PMUA e-certs today NO issues.
If you enter the info at the above link it will validate the ecert and direct drop it in if you want to do a booking right there.
Mar 4, 2012 | 1:07 pm
#768
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,160
Mar 4, 2012 | 1:08 pm
#769
Join Date: May 2008
Location: Los Angeles
Programs: United 1K & 0.9MM, Hilton Gold, Hertz 5*
Posts: 48
skykit working now
I was given a skykit last night because I found and turned in a huge pocketknife that was stuffed in my business class seat (would love to know how THAT happened) but the link to united.com/appreciation is gone so I can't redeem it. Not that I really need to be thanked -- what was I going to do, try to sneak it past NRT customs and then end up in Guantanimo Bay?
Mar 4, 2012 | 1:09 pm
#770
Join Date: Apr 2010
Location: SEA
Programs: AS MVP 75K, DL Diamond, LH SEN, Hyatt Globalist, Marriott Ambassador
Posts: 2,360
Mar 4, 2012 | 1:10 pm
#771
Join Date: Dec 2002
Location: SFO
Posts: 4,198
Thanks for posting this. Provides a credible perspective vs all the rah-rah we see here re: how well the integration is supposedly going 
Here's an excellent link to some credible outside reporting on UA events this weekend. The indie stats on operations are dismal. [And I liked the dig at the sheep-like Chicago Tribune.]
http://www.portfolio.com/business-tr...omputer-switch
http://www.portfolio.com/business-tr...omputer-switch
Mar 4, 2012 | 1:18 pm
#772
Join Date: Sep 2009
Programs: UA-1k and missing CO AA EXP
Posts: 84
Need help with upgrade Shannon
Shannon you are right upgrades are running but no one that checked in got upgraded. I was number 2 on the upgrade list but since I was checked in along with others names that were not even on the list got upgraded. Can you confirm someone is looking at this. My flight is 1606 tomorrow from San to Iah at 825am. 4 people have been upgraded ahead of me and I am still number 2.
Mar 4, 2012 | 1:19 pm
#773
Join Date: Apr 2005
Programs: NW Plat, UAL 1K
Posts: 71
I think its great they got some members correct, but a 50 page thread of issues speaks for itself.
When can we expect to see the United recent activity actually showing United recent activity ??
When can we expect to see the United recent activity actually showing United recent activity ??
Mar 4, 2012 | 1:22 pm
#774
Join Date: Aug 2002
Location: Bellingham
Programs: UA Gold MM
Posts: 732
The integration somehow overwrote my original OnePass account PIN such that I can't login to my account using either my United.com MP password or original OnePass PIN. Website error tells me to contact Mileage Plus service center. Still on hold for an agent after 3 hours..
The automated system via phone does report the correct combined redeemable miles balance but when prompted for PIN, the PIN that I enter registers as incorrect. Has anyone experienced a similar problem regarding account login?
The automated system via phone does report the correct combined redeemable miles balance but when prompted for PIN, the PIN that I enter registers as incorrect. Has anyone experienced a similar problem regarding account login?
However, today I was unable to log in, with the new website claiming that my account/pin was incorrect. I tried a couple of more times to get in only to be greeted with the message that my "account is now locked for security purposes". NOT looking forward to hours on hold, but I do need to access my account.
Mar 4, 2012 | 1:22 pm
#775
Join Date: Feb 2000
Location: Lake Oswego, OR
Programs: UA 1K 2MM, Marriott Lifetime Platinum, Hilton Diamond
Posts: 3,202
Lower hold times
Earlier this morning, I tried calling the 1K number to fix a reservation resync issue but the hold time was very long so I eventually gave up. I tried again about 15 minutes ago and was able to get through after two attempts -- the first time the system disconnected me. In my second attempt, I waited less than one minute for an agent to pick up. She did not seem to know what to do about the issue so I was put on hold for about five minutes so she could seek assistance.
All in all, the delay was not bad at all so anyone who has been unable to get through might wish to try again.
All in all, the delay was not bad at all so anyone who has been unable to get through might wish to try again.
Mar 4, 2012 | 1:23 pm
#776
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Mar 4, 2012 | 1:26 pm
#777
Join Date: Dec 2002
Location: La Conner, WA
Programs: IHGPlatinum, Marriott Silver
Posts: 158
I am flying HNL-ORD-DCA on March 7th and applied for an upgrade using an RPU. Of course ORD-DCA cleared, still waiting on HNL-ORD. It still says waitlisted for "ON" class. Now that the upgrades are processing, do I still need to call and get that fixed so the upgrade will clear?
Thanks for any insight.
Thanks for any insight.
Mar 4, 2012 | 1:29 pm
#778
Join Date: Jun 2006
Programs: UA1P MM, Delta, AA, IC Royal Ambassador, Starwood Gold
Posts: 333
Mar 4, 2012 | 1:32 pm
#779
Join Date: Dec 2002
Location: Washington, D.C.
Programs: UA Premier 1K: PlAAtinum; DL SM, MM; Marriott Gold; CO Plat Emeritus; NW Plat Emeritus
Posts: 4,777
OK, THE LAST STRAW. Flifo is wrong for 747s:
Aircraft:
B-747-422
Capacity: 374 (12 United First, 52 United Business, 310 United Economy)
Cruise Speed:647 mph
Propulsion:Two Pratt and Whitney PW4056-III engines, rated at 56,750 pounds of thrust each
Wingspan:213 feet
I know PMCO didn't have four engine aircraft, but this is unacceptable.
Aircraft:
B-747-422
Capacity: 374 (12 United First, 52 United Business, 310 United Economy)
Cruise Speed:647 mph
Propulsion:Two Pratt and Whitney PW4056-III engines, rated at 56,750 pounds of thrust each
Wingspan:213 feet
I know PMCO didn't have four engine aircraft, but this is unacceptable.
Mar 4, 2012 | 1:32 pm
#780
Join Date: Aug 2010
Location: SFO, BDL
Programs: UA 1K, AA Plat, CX GR, Hilton Diamond, Global Entry
Posts: 963
I am flying HNL-ORD-DCA on March 7th and applied for an upgrade using an RPU. Of course ORD-DCA cleared, still waiting on HNL-ORD. It still says waitlisted for "ON" class. Now that the upgrades are processing, do I still need to call and get that fixed so the upgrade will clear?
Thanks for any insight.
Thanks for any insight.
Last edited by USFdonWill; Mar 5, 2012 at 12:22 am