March 3rd, 2012 System Integration Master Thread (PSS)
Mar 4, 2012 | 5:54 pm
#826
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,684
Mar 4, 2012 | 5:55 pm
#827
Join Date: Apr 2003
Location: Berkeley, CA, USA
Programs: UA 2P, HH Gold
Posts: 104
Apologies if this has already been raised and answered, but couldn't find anything on searching this thread.
I'm sure this isn't UA's biggest concern at the moment; I'm trying to book a *A award redemption using US Airways miles, and the US Airways agents can apparently see availability for the flights I'd like to book (UA910 and UA895 in First on 3rd August) but can't confirm the reservation. The US agents tell me it is an issue with the UA system - any ideas on this and when it might be back up and running?
I can keep calling US to check, but thought there might be a quicker way to find out when things change.
Cheers,
Michael
I'm sure this isn't UA's biggest concern at the moment; I'm trying to book a *A award redemption using US Airways miles, and the US Airways agents can apparently see availability for the flights I'd like to book (UA910 and UA895 in First on 3rd August) but can't confirm the reservation. The US agents tell me it is an issue with the UA system - any ideas on this and when it might be back up and running?
I can keep calling US to check, but thought there might be a quicker way to find out when things change.
Cheers,
Michael
Mar 4, 2012 | 6:00 pm
#828
Join Date: Aug 2006
Location: sfo
Programs: United GS, Starwood Platinum
Posts: 611
ty exerda
lehms
lehms
Mar 4, 2012 | 6:01 pm
#829
Join Date: Sep 2010
Programs: UA/CO 1K, AA Gold, SPG PP, Hertz PC
Posts: 207
(You're right that, in a court of law, I would have no basis for a lawsuit. But if you're suggesting that I shouldn't, as a 1K, expect my upgrades to clear 48 hours before a Premier Silver, then I'd appreciate it if they stopped marketing that as one of the top benefits of 1K, to set my expectations appropriately.)
Mar 4, 2012 | 6:12 pm
#830
Join Date: Dec 2010
Location: LAX/VNY (Hometown: CAK)
Programs: Hyatt Explorist, IHG Platinum, Bonvoy Gold, Regal Diamond
Posts: 751
I saw on the answer thread that UA-Insider said there will be a sweep to restore old seating assignments... Anyone know if this has happened yet? I don't want to PM UA-Insider if it is something that will just be fixed on it's own (and yes I am asking for something that was unofficial, e+ sticking after merger for a silver.... but as a silver I will take all I can get 
)
)That being said, I don't know if the same people ended up in the same seats, but it seems as if the sweep corrected the nearly empty E+ seat map I saw yesterday afternoon.
Mar 4, 2012 | 6:14 pm
#831
Join Date: Apr 2005
Location: Chicago
Programs: UA Mileage+
Posts: 44
I have an award itinerary that I booked well before 3/3, to which changes were made (also well before 3/3), for departure months from now. Post-changeover, I see that the flight I wanted to keep, as well as the flights I changed away from are all listed on the "view reservation" page. However, the receipt only lists the correct current flights, though it shows the cumulative number of seats to be assigned.
I've mostly seen issues with segments vanishing, but has anyone else had mysterious segments appear? Is this something that will be fixed in the ongoing re-syncing process?
I've mostly seen issues with segments vanishing, but has anyone else had mysterious segments appear? Is this something that will be fixed in the ongoing re-syncing process?
Mar 4, 2012 | 6:15 pm
#832
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott --something--, Ua plat, GE.. Sucker for punishment
Posts: 4,346
Looking at my reservation again today and comparing it to my observations from yesterday, it seems that this process worked on my five international flights, and the seat map appears to have corrected itself.
That being said, I don't know if the same people ended up in the same seats, but it seems as if the sweep corrected the nearly empty E+ seat map I saw yesterday afternoon.
That being said, I don't know if the same people ended up in the same seats, but it seems as if the sweep corrected the nearly empty E+ seat map I saw yesterday afternoon.
Mar 4, 2012 | 6:17 pm
#833
Join Date: Sep 2009
Programs: UA-1k and missing CO AA EXP
Posts: 84
Not to burst your bubble but I would say its not much of a loss based on what people have been saying and I have seen. Had to use a SWU for my flight tomorrow as a Platinum 1k member. Not sure how many upgrades ou will see as a silver.
Mar 4, 2012 | 6:20 pm
#834
Join Date: Aug 2010
Location: SFO, BDL
Programs: UA 1K, AA Plat, CX GR, Hilton Diamond, Global Entry
Posts: 963
Thanks for the Ts&Cs. I'm aware, but others have confirmed that their CPUs have cleared for flights on Tues, Wed, and Thurs of this week. Something is off with mine and I'd like for someone to be able to ... do something/anything, given that we're now at ~50 hours. That's all.
Mar 4, 2012 | 6:23 pm
#835
Join Date: Sep 2010
Programs: UA/CO 1K, AA Gold, SPG PP, Hertz PC
Posts: 207
Mar 4, 2012 | 6:27 pm
#836
Join Date: Aug 2010
Location: SFO, BDL
Programs: UA 1K, AA Plat, CX GR, Hilton Diamond, Global Entry
Posts: 963
Mar 4, 2012 | 6:30 pm
#837
Join Date: Oct 2009
Programs: UA LT 1K/DL Plat/Hilton LT ♦/Hyatt Carbonado/Wyndham ♦/Marriott PE .
Posts: 5,751
http://www.flyertalk.com/forum/18128932-post19.html
They said that they were going to assign equivalent seats, however in my case, 4 people who were sitting together on a 12 hour flight are now spread all over the cabin.
Mar 4, 2012 | 6:32 pm
#838
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
Thanks for the Ts&Cs. I'm aware, but others have confirmed that their CPUs have cleared for flights on Tues, Wed, and Thurs of this week. Something is off with mine and I'd like for someone to be able to ... do something/anything, given that we're now at ~50 hours. That's all.
(You're right that, in a court of law, I would have no basis for a lawsuit. But if you're suggesting that I shouldn't, as a 1K, expect my upgrades to clear 48 hours before a Premier Silver, then I'd appreciate it if they stopped marketing that as one of the top benefits of 1K, to set my expectations appropriately.)
(You're right that, in a court of law, I would have no basis for a lawsuit. But if you're suggesting that I shouldn't, as a 1K, expect my upgrades to clear 48 hours before a Premier Silver, then I'd appreciate it if they stopped marketing that as one of the top benefits of 1K, to set my expectations appropriately.)
They may hold several seats for instruments (RPU, GPU, or miles) or last-minute sales.
It's always been this way, even on PMUA. Seeing N available F seats did not mean that any or all of them were given over to complimentary upgrades within the 120, 96, ... windows for GS, 1K, etc.
What am I missing?
Mar 4, 2012 | 6:40 pm
#839
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott --something--, Ua plat, GE.. Sucker for punishment
Posts: 4,346
No, our original seats will not be restored as per the following post from the UA Insider:
http://www.flyertalk.com/forum/18128932-post19.html
They said that they were going to assign equivalent seats, however in my case, 4 people who were sitting together on a 12 hour flight are now spread all over the cabin.
http://www.flyertalk.com/forum/18128932-post19.html
They said that they were going to assign equivalent seats, however in my case, 4 people who were sitting together on a 12 hour flight are now spread all over the cabin.
Major bummer dude.. i am glad it is just me rather than the family/group flying..
I'm just hoping the UG clears and then I dont have to worry about my old Y seats...
Mar 4, 2012 | 6:52 pm
#840
Suspended
Join Date: Jan 2012
Programs: vx diamond
Posts: 377
How to use the united evouchers? The code 1016 is not working?