Originally Posted by
Strom
Thanks for the update. It's the first glimmer of actual information I've seen. Can I ask, from where did you learn this?!

I initially found this info from a service director when I called in around 8am Pacific. Been confirmed multiple times by different phone agents when I called in throughout the day. It is a known issue and they are working on it. Was told this last time that it might not be fixed till tomorrow