Originally Posted by
loyalStarwoodfan
The integration somehow overwrote my original OnePass account PIN such that I can't login to my account using either my United.com MP password or original OnePass PIN. Website error tells me to contact Mileage Plus service center. Still on hold for an agent after 3 hours..
The automated system via phone does report the correct combined redeemable miles balance but when prompted for PIN, the PIN that I enter registers as incorrect. Has anyone experienced a similar problem regarding account login?
I created a new PIN yesterday and everything was good: all my miles (UA only), SWUs, and CR1s, and upcoming itineraries (with seat assignments) were displaying correctly.
However, today I was unable to log in, with the new website claiming that my account/pin was incorrect. I tried a couple of more times to get in only to be greeted with the message that my "
account is now locked for security purposes". NOT looking forward to hours on hold, but I do need to access my account.