FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Trusted Travelers (https://www.flyertalk.com/forum/trusted-travelers-732/)
-   -   Global Entry Renewal Information and Processing Timelines (https://www.flyertalk.com/forum/trusted-travelers/1426118-global-entry-renewal-information-processing-timelines.html)

TWA884 Sep 12, 2019 9:41 pm


Originally Posted by mnbp (Post 31515143)
On this point - "six months" vs "one year" - the TTP FAQ actually says both. https://ttp.cbp.dhs.gov/faq?lang=en

In the San Francisco Chronicle:
Global Entry expiration dates extended due to backlog


Because of an ongoing backlog in renewal applications from members of Customs & Border Protection's Global Entry trusted traveler program, the agency is now letting members keep their program benefits for 12 months after their membership expiration date instead of the previous six-month limit.

<snip>

"The one-year extension of GE benefits for those seeking to renew their GE memberships is helping to mitigate this situation, provided that the renewal application is submitted before the GE membership expires," the spokesperson said.

<snip>

The spokesperson said the extension of benefits to 12 months is effective for Global Entry participants whose memberships expired from April of this year onward, provided they applied for renewal before their expiration date. Membership cards will remain valid and usable during that 12-month period.

<snip>

Mountain Trader Sep 12, 2019 11:13 pm


Originally Posted by leavedacannoli (Post 31514210)
Apparently not, as my husband has a clearance and has traveled to several "dodgy" countries that I did not. He got his new card in 7 days/no interview. I'm on day 91 and still waiting. We applied for renewal at the same time.

Too many reports of couples in the same boat-one renewed in days, the other takes months-to think there is any logical basis for the longer period.

JONAH Gives Sep 13, 2019 1:35 am

Follow-up to my husband's situation. Applied April 18. Escalated July 30. Email conditional approval August 6. Walked in with no appointment to PIT on August 13. Had the bizarre non-interview interview. No questions, just a new photo and fingerprints. Approved August 16. Card in mail when returned home from traveling on August 26.

Thank you to everyone for posting and giving us the guidance to keep pressing onward since mine was approved within days.

One more thing...my husband received this in his August 6 email. Perhaps this will help with the 6 vs 12 month confusion...

If you submit a renewal application before April 17, 2019 (before your current membership expires) you can continue to use your benefits (up to 6 months past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.

If you submit a renewal application on or after April 17, 2019 (before your current membership expires) or if you are current in the 6 month grace period, then you can continue to use your benefits (up to 1 year past the expiration date) until the renewal is finalized. We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show a CBP Officer, if requested.

A follow-up interview may be required upon renewal. This is determined by the vetting center and the determination cannot be appealed.

Blally Sep 13, 2019 2:31 pm

Hi,

Here is another data point.
Second Renewal since joining GE submitted May 10, 2019
Conditional Approval with Interview received September 13, 2019
126 Days.

One variable that may have played a part in the length of time is the addition of an APEC membership. I had requested to add it before I realized the delay on normal GE renewals.

If you live in Southern California the only place with multiple interview spaces open is Otay Mesa Enrollment Center near San Diego. I was able to schedule the first available on October 1st.

TomMM Sep 15, 2019 5:29 pm

Can a US citizen do their renewal interview in Canada?

TWA884 Sep 15, 2019 6:57 pm


Originally Posted by TomMM (Post 31528668)
Can a US citizen do their renewal interview in Canada?

Yes, please refer to the following thread:

Robertsonland Sep 16, 2019 5:34 am

Finally Conditionally Approved
 
Applied for renewal 5/13 and was conditionally approved today 9/16. Just over 4 months.

Randyk47 Sep 16, 2019 7:32 am


Originally Posted by Robertsonland (Post 31529929)
Applied for renewal 5/13 and was conditionally approved today 9/16. Just over 4 months.

We’re at 113 days having filed our renewals on May 26. Sounds like we should, could, or may get conditional or full approval around September 30. 🙏🤞

dancingal Sep 16, 2019 1:21 pm

4 months and renewal approved
 
Another data point - I was approved for renewal with no additional interview needed. I've traveled to a lot of countries in the past 5 years, some of which might be seen as sketchy. From start to finish, it took about 4 months. Got the card in the mail about 10 days after email notification.

Robertsonland Sep 17, 2019 1:21 pm


Originally Posted by Randyk47 (Post 31530229)
We’re at 113 days having filed our renewals on May 26. Sounds like we should, could, or may get conditional or full approval around September 30. 🙏🤞

Yeah I'd say yours is coming up in probably about 2 weeks. Was disappointed I have to go in for an interview and PHX only has openings in Oct when I'm in Pittsburgh and then the next one is December. Would rather just get it over with.

Randyk47 Sep 17, 2019 3:53 pm


Originally Posted by Robertsonland (Post 31535274)
Yeah I'd say yours is coming up in probably about 2 weeks. Was disappointed I have to go in for an interview and PHX only has openings in Oct when I'm in Pittsburgh and then the next one is December. Would rather just get it over with.

I have no idea if either of us will have to go for an interview. Obviously I would like it to be neither of us or if just one then I hope it’s me. I have no idea what the appointment situation looks like at SAT but I have more flexibility. Since the airport is only 15 minutes away it’s pretty easy to get to. First things first so getting out of “pending review” status will be some progress. I can’t think of any reason we’d be denied since nothing has changed since we were first approved and certainly haven’t run afoul of the law.

TomMM Sep 18, 2019 5:37 pm

I filed my renewal on 5/11 and got my conditional approval Sunday and my interview is scheduled for 11/27.

dagangwood Sep 18, 2019 6:44 pm


Originally Posted by Flyingggggggggggg (Post 31539911)
Applied for renewal 5/15 and it's been 126 days. Still "Pending Review."

Same boat...

leavedacannoli Sep 19, 2019 9:22 am

And again, I'm noticing a possible pattern - those of us living in AZ, CA, TX, where our renewals are supposed to be processed in those states, we're all waiting forever. I realized this week that my hubby and daughter's renewals got processed through the original center on the east coast (near DC), and I know mine is supposed to be processed through LA or San Diego (because at last renewal I had to go for the interview in Otay Mesa - 2014).

100 days today - still pending review

1KChinito Sep 19, 2019 1:25 pm


Originally Posted by leavedacannoli (Post 31541989)
And again, I'm noticing a possible pattern - those of us living in AZ, CA, TX, where our renewals are supposed to be processed in those states, we're all waiting forever. I realized this week that my hubby and daughter's renewals got processed through the original center on the east coast (near DC), and I know mine is supposed to be processed through LA or San Diego (because at last renewal I had to go for the interview in Otay Mesa - 2014).

100 days today - still pending review

There is no pattern. You can draw any conclusion you wish. Bottom line is wait is getting longer.


All times are GMT -6. The time now is 5:39 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.