NA RES as well. It seems to be EX BKK Multi & Openjaw.
NA Res says there are lots of problems,may take weeks to work them out.
I guess SQ hired the UA website developers to update their site.
The UA web developer is probably offer a *A Group rate

Could it be the worm that effected Windows 2000 several days ago?
http://www.cnn.com/2005/TECH/interne...orm/index.html

Problems have been there before the Worm effect.

Oh I see. Must be problems with SQ's own computer solely then.

Some of my itins now partially work online - at least bring back a fare, but unable to book. Other itins (relatively simple) still wont even bring back a fare.

Another oddity is when system brought back fare but couldnt complete I had to phone in, and got a lower tax amount (identical base fare) - not sure how?

Naturally local office is run off their feet and so takes a long time to get through. They are also feeling our frustrations.

I wonder how much business SQ is losing as a result?

Really annoying !

Without knowing the fare sub-class, how does one know whether the ticket is upgradable ? But since it says you are able to accrue xxxx miles, I assume I can use miles to upgrade (?)

And where is the seat map now

If you mean seat selection - I'm not sure - since the upgrade I havent been able to get that far with any bookings.

Or do you mean seat layout? If so then I dont know where this has been moved to. SQ website search also seems to be broken

Just tried it, it's running again now!

its not working for me

no matter what I type it is looking for "wow" ... and not finding anything

Cabin layouts are here (though it's still a work in progress...)

Yes, if you can accrue miles, you may use miles to upgrade. Supposedly, there is a link for 'See Complete Fares & Conditions' on the payments page, but it isn't one of the four options there. And none of the four options, as far as I can see, shows the fare code.

As MovieMan pointed out, the seatmaps are now here, though I have to figure out how to get it to magnify the view. I haven't been able to find the seatmaps for a specific flight.

These two items are the subject of my latest email feedback / inquirty . Will report back on their responses to my questions.

It's certainly dampening my desire to book flights right now. I don't want to pay the credit card charges assessed by a travel agent.

Oh well, at least the ability to link to a specific page of the website has at least made re-writing the FAQ easier.

I emailed three times (different issues) to SQ but yesterday, SQ Reservations actually called me to help me sort out the problems. They were quick to offer alternatives as well. ^

If you let the picture load and then hover your mouse on the bottom right of the picture, a 'resize' button will pop up. Granted that, the resized picture is still too small. FWIW, I usually use seatmap.com.

Here's the response to my questions (in which I asked whether the upgrade had taken away the ability to see (1) specific flights' seatmaps and (2) the fare code):

"Please call our reservations on 0870 608 8886 and they will be able to assist you."



(Interestingly, unlike in previous emails, this time the message did not contain a specific person's name at the bottom. It was signed off with "Regards, Singapore Airlines".)

This is really frustrating - I was able to price a trip LAX-DPS with a SIN stopover last week, but now I can't. It seems that the multi-city function only spits out the lowest priced options. As such, it is impossible to book the Executive Economy flights in conjunction with a stopover. And it'd be my first SQ flight too . . .