SQ Website Upgrades in Progress / Ongoing Errors
#182



Join Date: Oct 1999
Location: Scottsdale, Arizona
Posts: 4,952
Originally Posted by CGK
Try 25 Nov KUL-SIN-SFO one-way in F: MYR 8,631.00= USD 2,288.94*
Since SQ1 leaves SIN 5pm, you can take the flight a day early as long as less than 24 hours stop-over.
Since SQ1 leaves SIN 5pm, you can take the flight a day early as long as less than 24 hours stop-over.
As I previously mentioned, I can book this fare over the phone with SQ or on any number of websites (including United), but for whatever reason, I cannot book it on SQ's own website. It is not a terribly big deal as I can book it over the phone, but it is just very frustrating trying to book SQ tickets using the Multi-Ccity option.
Thank you for your help and trying some additional dates for me.
#184




Join Date: Oct 2003
Location: Living in SIN
Programs: SQ Pew Pew SSSS, Marriott/Accor Plat, IC Dia Amb, GHA Tit, Avis/Hertz PC
Posts: 6,769
Originally Posted by CGK
It is very frustating to deal with this website. I have been trying to check fares for SFO/CGK and LAX/CGK in business class, and got this message: "Sorry, the airport/city specified is not valid."
#187
Join Date: Dec 2004
Location: Hong Kong
Programs: SQ PPS
Posts: 97
Originally Posted by Kiwi Flyer
Has anyone successfully booked online lately? I'm still getting error messages - even for routings that would work a month ago. Getting worse not better 

I need to travel by 1 Dec so I have rung AMEX Travel to take care of it and they were able to book the stop-over for me with no problem.
#188




Join Date: Jul 2003
Location: CGK
Programs: SQ TPP30, CX DM, DL P, FB P, AA G, GA CB, WOH LGLOB, HH D, MB G, Hertz P
Posts: 2,887
Now do they have a new URL for the mobile version of the website?
The old URL (http://www.singaporeair.com/mobile) keeps returning me to its main website.
The old URL (http://www.singaporeair.com/mobile) keeps returning me to its main website.
#189




Join Date: Oct 2003
Location: Living in SIN
Programs: SQ Pew Pew SSSS, Marriott/Accor Plat, IC Dia Amb, GHA Tit, Avis/Hertz PC
Posts: 6,769
Multi-city itineraries work only if flights are on different days. More than one flight on the same day doesn't work for me - even if I specify the timings for each flight, it goes back to the same page and defaults the times back to "Anytime". Already logged it with SQ and they said they are aware.
#190
Join Date: Dec 2004
Location: Hong Kong
Programs: SQ PPS
Posts: 97
Originally Posted by Savage25
Multi-city itineraries work only if flights are on different days. More than one flight on the same day doesn't work for me - even if I specify the timings for each flight, it goes back to the same page and defaults the times back to "Anytime". Already logged it with SQ and they said they are aware.
Anyway, I've logged this with SQ and have arranged with my TA to book my trip.
#191
Join Date: Apr 2004
Programs: UA 1K
Posts: 358
Singapore Airlines launches online merchandising solution with Amadeus e-Travel
#192


Join Date: Sep 2004
Location: SYD
Posts: 1,466
SQ Website can't price SYD-SIN-BWN-PEN
I am looking to book a ticket online from SYD-SIN, SIN-BWN (STOP), BWN-SIN, SIN-PEN (STOP), PEN-SIN (STOP), SIN SYD but the SQ Website just won't price it, returning the error message below:
"There was no result found for the search criteria. Please change your criteria and resubmit."
How do I get the website to price my flights?
"There was no result found for the search criteria. Please change your criteria and resubmit."
How do I get the website to price my flights?
Last edited by Kiwi Flyer; Nov 18, 2005 at 5:43 pm Reason: this post moved unedited into the SQ website errors thread
#193
Moderator, Hilton Honors



Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
The SQ website booking is not working properly at the moment. Seems to work only for simple round trips to/from SIN. Anything more complicated (even if no stopovers) isnt working in my experience.
You need to either ring/email SQ or a TA (or an online TA) in order book some itins currently.
I'll merge this with the SQ website issues thread. If you end up booking with another airline, please add to the SQ website errors losing business thread.
You need to either ring/email SQ or a TA (or an online TA) in order book some itins currently.
I'll merge this with the SQ website issues thread. If you end up booking with another airline, please add to the SQ website errors losing business thread.
#194
FlyerTalk Evangelist




Join Date: Sep 2003
Location: Thanks for the Memories !!!
Posts: 10,735
Originally Posted by Kiwi Flyer
I'll merge this with the SQ website issues thread. If you end up booking with another airline, please add to the SQ website errors losing business thread.


