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dining: http://www.flyertalk.com/forum/luxur...l#post22108740
https://www.flyertalk.com/forum/luxu...ren-amans.html expectations >
Originally Posted by Fliar
(Post 26649635)
my first stay at Amanpulo and - even though this is Aman number 14 - I'm blown away
Originally Posted by Groombridge
(Post 19403878)
best stays of 2012 [Amanfayun # 3] Aman-Summer Palace # 4
I was blown away by how personalized the experiences...were, even by Aman's highest of standards.
Originally Posted by Groombridge
(Post 18568855)
We expected...
So the great surprise of the trip was Amantaka which – even given the very high standards we have come to expect from Aman – is setting world-class service standards, and is one of the true jewels in the Aman crown. I’d never met Gary Tyson, Amantaka’s General Manager, before this stay, but given what he’s accomplished at Amantaka, he is someone we will now follow to whatever resort he happens to oversee. What he has done in creating service standards of the utmost polish and skill in a location where there was no former 5-star experience from which to draw, is astounding. (And if you get a chance, have him tell you about the process he went through of hiring and training new employees in a “fake Amantaka” he created to serve as a training site during the construction of the resort.) Aman resorts have spoiled many of us by setting the highest bar in the world for service and housekeeping standards, and even within this stiff competition, Amantaka rises to the very top.
Originally Posted by Musken
(Post 24564588)
Amanbagh...Service was the warmest, friendliest and most personal we have ever experienced at an Amanresort (and we have been to 17)
Originally Posted by Musken
(Post 18245955)
Amanpulo...The best service I have ever experienced after having been at 8 Amans...The most relaxing holiday I have ever been on. A beautiful island with dream beach
Originally Posted by BENLEE
(Post 26921584)
Family outing at the Amanjiwo, by far the most outstanding service I had ever encountered. The outings, the trips, the food, everything is Wow.
Originally Posted by Big_Foot
(Post 26703884)
Amanjiwo...What can I say, a different level of service. You must experience it to understand.
Originally Posted by opxzaw
(Post 6772457)
being there is just breathtaking. Amanjiwo is an architectural masterpiece...The GM was not there during our stay...without a doubt the best hotel we ever stayed at. It was truly a once in a lifetime experience. Only downside is that I don't think we will be able to top this, but repeat we can and we will.
Originally Posted by opxzaw
(Post 6781769)
GM, here too, was not there during our stay...I refer to my comments about Amanjiwo with regards to the Aman experience only that at Amankila it is even a touch better.
Originally Posted by jantaoYVR
(Post 27264932)
Jiwo was our first Aman...What an absolutely fabulous introduction to the brand, and has made us frequent many more Amans since!
Originally Posted by sfoactuary
(Post 21984567)
for the rest of our lives we will both always remember our first Aman experience at Amangalla. I had been reading about the so-called Aman experience, but the glowing descriptions that people wrote just didn't do it justice.
Originally Posted by gfunkdave
(Post 26553830)
The only hotels I've stayed at where I was wowed were:
Aman i Khas, India Silky Oaks Lodge, Australia And really, the Aman was a few notches more amazing than Silky Oaks. But that was mainly because of our personal butler and the fact that there were only about a dozen "rooms". ...it's the service that makes a high end hotel.
Originally Posted by msntriathlete
(Post 18101078)
Aman New Delhi...by far the best hotel experience we have had anywhere in the world.
Originally Posted by chelsea2
(Post 28306923)
Our stay at Amanzoe was incredible - really exceeded expectations.
Originally Posted by jackjesco
(Post 28378200)
Kila exceeded all my expectations. Ernst is a truly wonderful GM.
Originally Posted by chicagocat
(Post 21294077)
Amangani...exceeded our expectations.
Originally Posted by francophile
(Post 27260007)
This was our first Aman stay and I must say now I understand why Aman is so highly praised on this forum. We have now tasted the drug and we want more of it. We can't wait to visit another
Originally Posted by NotHome
(Post 8787690)
AMANKORA...outstanding...we have made the classic mistake, our 1st stay at an Aman resort...logistics preparing the foods that they do are quite astounding
Originally Posted by bearbrick
(Post 18269298)
After several excruciating bouts of internal battles I decided that my choice for THE HOTEL is ... AMANPURI. at least until I stay in the next hotel that will blow my mind even after over 20 odd years.
Originally Posted by plumbar
(Post 2642500)
Amankila...First, the architecture is fabulous and unique. The rooms are luxurious in a "non-western" way. They incorporate their surroundings and environment. They don't try to fight it. Everything about the Amankila is about being in tune with your surroundings. It is very spiritual, too. The service is beyond reproach. I have been to many Four Season and other very high end resorts all over the world. Although they are fabulous too, there is a subtle difference between the way Aman resorts goes about taking care of their guests. They genuinely care about your well being. They never make you feel like they are doing you a favor. They have truly mastered the fine art of service to perfection.
Originally Posted by ngfan
(Post 6783933)
Amankila...Overall an exceptional resort and benchmark in service, staff attitude and overall experience for the rest of the hospitality world.
Originally Posted by epitopeX
(Post 26632946)
Before Awasi I was thinking "I wish all hotels are like Aman", and after Awasi I started to think "I wish all Amans are like Awasi..."
Originally Posted by injian
(Post 28192327)
over and beyond what we expected.
Originally Posted by trach500
(Post 16704730)
Summer Palace...our first ever Aman...we were definitely blown away...Amanfayun...nicer than the Palace.
Originally Posted by eamus
(Post 28780031)
Amansara was everything I had hoped it would be, and more
Originally Posted by mad07
(Post 28820246)
exceeded expectations!
Originally Posted by CanuckFlyHigh
(Post 29013789)
Amankila was my favorite hotel stay ever.
Originally Posted by nmuva98
(Post 28828237)
I found Kila to be my best resort stay ever
unique: http://www.flyertalk.com/forum/luxur...l#post22805109 aman bali Musken: http://www.flyertalk.com/forum/luxur...l#post20435671 Ericka: http://www.flyertalk.com/forum/luxur...l#post12059719 http://www.flyertalk.com/forum/luxur...l#post20693573 aman http://www.flyertalk.com/forum/luxur...l#post22947184 http://www.flyertalk.com/forum/luxur...l#post24132027 http://www.flyertalk.com/forum/luxur...l#post18454969 http://www.flyertalk.com/forum/luxur...l#post26330918 links: http://www.flyertalk.com/forum/luxur...l#post25953140 previous: http://www.flyertalk.com/forum/luxur...ad-2016-a.html |
previously >
https://www.flyertalk.com/forum/luxu...ad-2017-a.html https://www.flyertalk.com/forum/luxu...ad-2016-a.html http://www.flyertalk.com/forum/luxur...manjunkie.html http://www.flyertalk.com/forum/luxur...manjunkie.html http://www.flyertalk.com/forum/luxur...manjunkie.html . http://www.flyertalk.com/forum/luxur...manjunkie.html http://www.flyertalk.com/forum/luxur...0-onwards.html http://www.flyertalk.com/forum/luxur...nd-2009-a.html |
Thanks Kage.
Per Aman's Facebook post today, sounds like Shanghai will open in "Autumn". Looks like we'll just miss it for our September trip. Would have loved to try it, even with the inevitable new-opening jitters. |
some news >
amanera sold to JV including Discovery Land dolphin plans to sell amanzoe by end of 2019 |
Originally Posted by callmedtop
(Post 27688740)
Thanks Kage.
Per Aman's Facebook post today, sounds like Shanghai will open in "Autumn". Looks like we'll just miss it for our September trip. Would have loved to try it, even with the inevitable new-opening jitters. |
Big changes at board level at Aman
Big changes at board level at Aman. CEO Olivier Jolivet is out, replaced by Dorchester Collection's Roland Fasel (ex London and Regional). Lisa Bovio, Chief of Marketing and a Board member also rumoured to be out. Happy New Year! :)
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Originally Posted by vuittonsofstyle
(Post 27698024)
Big changes at board level at Aman. CEO Olivier Jolivet is out, replaced by Dorchester Collection's Roland Fasel (ex London and Regional). Lisa Bovio, Chief of Marketing and a Board member also rumoured to be out. Happy New Year! :)
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seems jolivet was doing tons of aman press coverage even in late december
"Le Must: Aman va ouvrir un 4ème resort à Shanghai au printemps 2017 - 21/11" is a long TV interview might have some new shots of shanghai hospitalitynet.org/staffmovement/79011696.html Grays have moved to Six Senses corporate in bangkok they were at Heckfield in UK, wonder if it is suspended |
Originally Posted by MacMyDay
(Post 27698240)
I was told Roland will not be CEO, but COO, as CEO will be none other than Mr. Doronin himself.
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Originally Posted by BlackHappy
(Post 27696730)
We just got back from Amanfayun and asked about Shanghai when we were there. The GM said that it will open in December.
Thinking about heading there over the summer. |
Originally Posted by A4K
(Post 27717484)
How was your Fayun stay?
Thinking about heading there over the summer. A few random thoughts: - Pre-arrival communication: They were very responsive and we felt more at ease because of it. They even took pictures of the infant car seats they had and asked if it was all right. - Butlers. They have a team of butlers. It seems like their role is a combination of concierge and bellboys. I thing I wanted was to have some alcoholic drinks as part of the meal at the vegetarian house (which I'd skip next time), but they said that was impossible. Other than that, they did a good job arranging tours and reservations. - Do not disturb signs. I guess this is just a "suggestion" in their eyes. Once, they knocked saying that they saw the sign but decided to ignore it jus to see how we're doing. Another time, I heard the lady on the walkie-talkie asking what she should do if the DND is on. Apparently, the answer was to just knock anyways. - Stamps. I don't know what's up with these luxury hotels and charging for stamps! In any case, after a few minutes of negotiation, they agreed to mail our two postcards for free. - Plumbing. I suppose it is an old village, but the toilet on the 2nd floor lacked water pressure and didn't flush well. Also, drains in the baths in the spa got clogged and flooded the whole room. - Locals vs. Foreigners: I saw one Japanese family but everyone else seemed to speak Chinese. We speak Chinese, so it was all right, but I can see how it might be a challenge for non-Chinese speakers. - Uighers, Xinjiang, and Muslims: We heard the staff at Amanfayun say that they always report any of "those people" to the authorities because the authorities need to keep a close eye on them. They mentioned there was an undercover cop from the Xinjiang province who had just booked with them in order to test if they would actually alert the local authorities. They were proud to say that they passed with flying colors. At the airport lounge, I asked why they took the alcohol away after my first drink. They said it was because a Qatar flight would be departing soon, and those people are crazy especially when they drink. (They gave me a bottle to put in my bag--go figure). My point is, depending on how you look or where you're from, you might have different treatment. |
Aman 2017... so far, a very disappointing experience. We're on a 3-week Bali & Beyond trip, and what was supposed to be the vacation highlight of the year will probably be our last Aman experience for the time being.
I'll write a detailed report after returning home, but what started very promising at Jiwo (thanks to Ian W who was temporarily on site) turned into our worst-ever Aman experience at Dari (too many service issues to mention, from massive housekeeping issues to a completely ignored birthday). GM and most senior staff were absent when we arrived and only returned the day before our departure. GM Jann H is a very likeable person, but coming from outside he doesn't yet fully understand what a true Aman-experience should be like. Now we're at Wana where I'm sitting in the tent waiting for them to set up an umbrella for the sunbeds which so far has taken 60 minutes (and counting) and 2 phone calls. Also here, GMs and chef are on vacation. The manager in charge is doing is best. Communication between the resorts in non-existent (they all have the same old address on file, address my wife by their maiden name, don't remember any preferences, etc.). The loss of old those long-standing GMs in now really starting to show. Worrying, worrying... |
Originally Posted by vienna-resident
(Post 27718169)
Aman 2017... so far, a very disappointing experience. We're on a 3-week Bali & Beyond trip, and what was supposed to be the vacation highlight of the year will probably be our last Aman experience for the time being.
I'll write a detailed report after returning home, but what started very promising at Jiwo (thanks to Ian W who was temporarily on site) turned into our worst-ever Aman experience at Dari (too many service issues to mention, from massive housekeeping issues to a completely ignored birthday). GM and most senior staff were absent when we arrived and only returned the day before our departure. GM Jann H is a very likeable person, but clearly has no idea of what the Aman experience should be like. Now we're at Wana where I'm sitting in the tent waiting for them to set up an umbrella for the sunbeds which so far has taken 60 minutes (and counting) and 2 phone calls. Also here, GMs and chef are on vacation. The manager in charge is doing is best. Communication between the resorts in non-existent (they all have the same old address on file, address my wife by their maiden name, don't remember any preferences, etc.). The loss of old those long-standing GMs in now really starting to show. Worrying, worrying... That said, my mother and her best friend just came back from Amandari and only had positive things to say. |
Originally Posted by callmedtop
(Post 27718194)
That said, my mother and her best friend just came back from Amandari and only had positive things to say. Looks like we're getting our umbrella now ;) |
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