aj411

Question LHR to ICParak Lane and return. Anyone know about how much a black cab would be?
Is there a better alternative?
I have considered Uber but wonering if the walk through to the short term parking is a hassle. I am pretty familiar with LHR as a transit airprot but it has been years since I have done a stop over in London. Not looking at Train at this point. I think timing may be an issue there
Arrival/Departure from T3

TIA for any tips

pazza2000

It’s £28pp for the buffet, I recall. Great value when it’s chosen as the Diamond amenity, which includes all adt. a la carte items.

ARR72

Thanks, good to know. I’m taking my niece to London. She will be staying in her own separate room so i wanted to know how much it would be for one extra breakfast (in addition to my Diamond benefit). In essence £28 for 3 (avg) works well.

pazza2000

They may be flexible with you, as I said the two Diamonds can order as many a la carte items as they like in adt. to the buffet, or at least that was the case recently.

pazza2000

Would you recommend breakfast in the lounge vs the restaurant, it included via Diamond?

Also, did you check out the evening offering in the lounge, and if so is it worth a visit?

demue

No clotted cream in the land of afternoon tea and scones in the Club Lounge of the IC Park Lane is embarrassing. I gave the folks here at the IC SIN a hard time for their whipped cream, but in London - how dare they .

PTahCha

Depends on how you like your breakfast. The order anything you want from the restaurant plus buffet is certain a good deal.

Also, the Diamond breakfast is in lieu of other welcome amenity options (points or welcome drinks).

pazza2000

Ah yes, good point.

Avnu

Just wanted to point out that you can now book for check-on December 31st of this year. At a cash rate of ~303 GBP or 63000 points which are both actually the lowest rates you'll find all year right now.

nicolas75

What is your IHG One Rewards status?
Diamond Royal Ambassador Inner Circle

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feeling:
- yes for the quality of the service and the club lounge,
- no for the room, small, dated and in poor condition.

Which room did you book and which upgrade did you receive?
Booked cheapest rate and received Premium Room.

How are the rooms?
Around 28sqm
Very dated design.

Seating area with sofa facing the window and coffee table.
Desk with European and English sockets.

Comfortable bed.
Small Closet.
Tiny bathroom with bathtub. Bal d'Afrique toiletries

Television sets with good selection of international channels. Chromecast
Free PressReader

Very quiet. Efficient heating system.
View over the city and Green Park.

How is the exec. lounge?
Although the service has always been very good, I was never a fan of the club lounge in London, which had a poor offering.

Things have really improved: excellent breakfast, afternoon tea and evening spread.

Absolutely lovely service.
Soft renovation nice.

The place is very quiet and the view pleasant.

What was good and what was bad?

GOOD
- The service at Park Lane has long been impersonal and of poor quality. Things have improved considerably: all the staff (bell-boy, reception, club lounge, restaurant, bar) were smiling and considerate.
- Central location
- Great club lounge
- Very good restaurant.

BAD
- The room was really not up to standard: terribly dated decoration, damaged furniture, questionable cleanliness (many stains on the bathroom door, on the light switches, on the sofa, dust in the corners).
Most of the TV channels did not work: either no sound or no picture or sound.
Chromecast didn't work: it disconnected as soon as the video started.
The minibar was empty, and you had to ask room service to fill it up. My Diet Coke arrived after 20 minutes, without a bottle opener. I'm still waiting for it.
The cabinet containing the kettle and Nespresso coffee machine has no socket: you have to carry the coffee machine on the desk to operate it.
The alarm clock was still on summer time .

Value for $ or IHG One Rewards Points? Would you return?
As the hotel is not exactly cheap, the value for money is extremely poor.
It is extremely regrettable that the hotel has not taken advantage of the last two years to renovate its rooms and bring them up to standard. Especially as the uber-luxury offer in the immediate area is going to increase greatly.
However, it is very nice to see that the service has greatly improved, as well as the club lounge offer.



Exterior



Lobby




The Arch Bar and Wellington Lounge










Number One Park Lane Alpine Bar

Alex Webb on Park Lane



Access to the rooms

Premium room











Welcome gift

View from the room

Spa





Fitness centre


Theo Randall Restaurant












Club lounge





Breakfast











Afternoon tea







Evening spread

HadesNL

Thanks for taking one for our team !

It is indeed sad that the renovations drag on and on and on and on and on and on ...,
While across the street the Penninsula is due to open soon and the Hilton Parklane is going to get a full refurb

The random lottery of rooms + the Mayfair (renovated)upsell = makes this place in stay quality a poor choice,
However as others have said: the Club Lounge + Theo Randall's restaurant remain exquisite

Atacama40

As a regular here, I'd say that was a fair assessment Nicolas.

Lounge as a location has always been solid .... even without F&B it's a great footprint. I defy anyone not to like it.

Lounge as a product/service degraded for most in the run up to pandemic for most. I have to include myself as luckier than most being looked after but I saw it. It has improved since last Summer ... at least food wise, not necessarily drink. Cocktails are by and large off the menu whereas I've been given cocktails 'to-go' in the past. Small things spoil.

The service in lounge as you say is now back to where it always was (pre/post pandemic) usually super with a long standing small core staff and new members being very good as well.

Your comments on staff front door, bell, concierge etc surprise me. ... they have always been a very consistent factor for some years and highly attentive going the extra mile regularly. And strangely much less impacted by the pandemic phase turn over wise. Never seen anything other than optimum service levels there.

Rooms have been messed about a good deal category wise and not what they were or should be. You should have got a significantly better upgrade than that. But the short reality is that they are simply high occupancy with high spend customers .....not me I hasten to add but those working in Audley Street just 200 meters up the Lane and they border areas where events help them plug the other occupancy gaps. And that gets worse each year. Let's face it, it is an incredible location in that respect. The rooms have also been hollowed out far more than it's piers .... as you say, mini bar, amenities etc. Poor and surely minor costs saved but having an emotional if not practical impact on higher end stayers and especially RA types.

Atacama40

Solid point you make about the Peninsula Hades .... mind you, if it ever actually opens .... seems to have taken forever.

I've mentioned this with them many times. Mind you it will be a somewhat higher price point. And again thinking on, whilst that might be a factor for Moi, it will not be for those I referred to in the earlier post ... it will just mean another 100 meter walk or more likely a black S class the extra few meters.

Not really sure Theo's adds a great deal anymore Hades. It's an OK eating place sure but since down grading it to the breakfast location and effectively becoming the all day diner, that has a lot less appeal. Was far better when the Cookbook Cafe operated and differentiated nicely.

nicolas75

The hotel actually seemed very lowly occupied the last weekend. There were only a maximum of 4 couples in the club lounge for breakfast and in the evening (which was a shame as all the food went to waste).

Also, many rooms (including suites) were available.

I had specified during the booking that it was my birthday (which obviously had no effect ).

Atacama40

Unusual but quite possible. I guess depends on timing.

They do have solid core business and it's not really the likes of me or I imagine you either Nicolas. We help sure but large families from the GCC attract a huge amount more focus, urgency and speed of movement. And I speak as one relatively well looked after on that spectrum.

That's a poor do room wise. Especially if they did have capacity. I have to say, there does seem to be a deficit of the more considerate handling that has been very much experienced in the past. Things like birthday should be spotted straight off, especially with track record and history.