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Old Apr 14, 2017, 8:51 am
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Intercontinental London Park Lane

Address
Intercontinental London Park Lane
One Hamilton Place / Park Lane,
Mayfair, London W1J 7QY,
United Kingdom
Tel +44 20 74093131

Link to hotel:
http://parklane.intercontinental.com/

Location:
Google Maps

Next tube / subway station:
Hyde Park Corner served by Piccadilly Line (serving LHR)
Green Park served by Piccadilly Line, Victoria Line and Jubillee Line

Does not honor Royal Ambassador Benefits on award stays.
You can earn points for food and beverage spending in the restaurants & bars: Wellington Lounge, Arch Bar

Lounge Supplement: Ambassador rate is £150/day for up to two guests, non-Ambassador rate is £185/day. Prices as of Sept 2022.

Lounge Benefits:

Club InterContinental privileges include:
  • Private registration for check-in and check-out
  • A complimentary welcome drink
  • Club InterContinental deluxe breakfast between 06:30 - 10:30 M-F and 06:30 -11:00 on Weekends
  • Afternoon Tea with seasonal sandwiches, scones with jam, homemade cakes/pastries, and a pot of tea between 14:30 - 16:30
  • Evening drinks - Champagne, cocktails, and canapés between 17:30 - 19:30
  • Entertainment area featuring a plasma TV and wireless internet access
  • Shower facilities
  • Complimentary pressing of two pieces of clothing per stay (express service is not included)
  • Personalized Concierge and business services
  • Complimentary local calls (0203, 0207, 0208)
  • All day refreshments
Notes:
  • On weekends between 09:30 -10:30, Club InterContinental can be considerably busier, so guests may wish to consider alternative times to avoid any unexpected inconvenience
  • Club InterContinental is included for a maximum of two people. Any additional guests would incur extra charges (50 GBP for guests of Ambassadors and 60 GBP for all others).

Recent Experiences

Royal Ambassador
September 2017
October 2017
October 2017
June 2018
October 2021
October 2022
January 2023

Ambassador
May 2018
May 2018
May 2018
April 2019
July 2021
April 2022
September 2022
November 2022
May 2023
May 2023


Older discussion about this hotel:
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Old Jul 6, 2023, 3:34 pm
  #796  
 
Join Date: Sep 2011
Posts: 1,373
Originally Posted by est-gratuite
Despite all the many years of "full renovations" the bathrooms still have the same tired old bathtubs, and cheap shower curtains.
Do the words "walk-in shower" and "glass panels" mean nothing at this supposed 5 star hotel ?
Maybe I've been lucky but I've not seen a shower curtain in the hotel since the mid nineties.

There are some things to criticize about ICPL recent times no doubt, but even the old school rooms / suites whilst long in the leg, are not terrible. The new Mayfair ones are good in the main.

I think you must have dropped very unlucky with the room you were landed with.
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Old Jul 6, 2023, 4:04 pm
  #797  
 
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG Ambassador)
Posts: 1,394
Originally Posted by Atacama40
Maybe I've been lucky but I've not seen a shower curtain in the hotel since the mid nineties.

There are some things to criticize about ICPL recent times no doubt, but even the old school rooms / suites whilst long in the leg, are not terrible. The new Mayfair ones are good in the main.

I think you must have dropped very unlucky with the room you were landed with.
In the photos posted in this thread by user "Spymon" just yesterday you can see the bathtub and shower curtain.
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Old Jul 6, 2023, 4:08 pm
  #798  
 
Join Date: Sep 2011
Posts: 1,373
Originally Posted by est-gratuite
In the photos posted in this thread by user "Spymon" just yesterday you can see the bathtub and shower curtain.
You absolutely right. Just took a look. I genuinely never seen that in a what, maybe 22+ years of stops there?

Take your point. Not impressive. Very 1980's Hilton.

EDIT: Just discussing with the wife and much as I consider myself something of a PL regular, she corrects my comment. She says we have had rooms on a few occasions that have indeed had shower over bath and a shower curtain.

Last edited by Atacama40; Jul 7, 2023 at 1:16 am Reason: correction
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Old Jul 15, 2023, 3:58 am
  #799  
 
Join Date: Sep 2010
Location: Canterbury
Programs: BA Blue, IC Diamond Ambassador, Bonvoy Gold, Radisson Gold, Hilton Gold
Posts: 368
Update from recent poor stay

After finding a way to post a review of my stay via the IHG website, which I'm not 100% sure got published the hotel reached out and offered me 50,000 points to compensate for the poor parts of our recent stay as documented up thread. This seems pretty fair to me. Hopefully nobody else is as unlucky as we were.
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Old Jul 18, 2023, 8:07 am
  #800  
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Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,521
Thanks for taking one for the team....

Showercurtains .... hmmm... bit sad .....
All we see are Mayfair rooms without one ...

Last edited by HadesNL; Jul 18, 2023 at 8:29 am
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Old Jul 21, 2023, 3:13 am
  #801  
 
Join Date: Apr 2022
Posts: 187
We had a wonderful stay in the end. We were upgraded to a King Premium room so it felt spacious, despite the furnishings definitely being on the shabby side! It was the service that made it outstanding though, super attentive without being formal and being escorted to a free table at breakfast instead of just being told to find your own on a busy weekend morning. We got free breakfast on both mornings, points, a drinks voucher plus a cake and bottle of wine for my OH's birthday. Possibly the best use of 80k points ever?!!
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Old Jul 21, 2023, 6:18 am
  #802  
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Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,521
Glad you enjoyed your stay and it was a succes for your OH'd birthday !

---
The Parklane really seems to be suffering from an identity crisis,
it can be good software wise
but it can sad if one get stuck with old hardware
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Old Jul 21, 2023, 10:25 am
  #803  
 
Join Date: Apr 2022
Posts: 187
Also, I can recommend the lobster rarebit from the breakfast menu. Being a fan of sea food, cheese, toast and poached eggs I absolutely had to try this!
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Old Aug 4, 2023, 12:48 pm
  #804  
 
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 345
Looking for any experiences of the Prestige Suite here? https://parklane.intercontinental.co...nature-suites/

It's the one category up from the Hyde Park Suite Mayfair Floor which the hotel has confirmed they would upgrade to for a diamond ambassador.

We're returning from honeymoon in the maldives later this month and feel its a good excuse to splurge. Any experiences here?
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Old Aug 4, 2023, 1:36 pm
  #805  
 
Join Date: Jun 2021
Posts: 10
Congratulations on your wedding! I was in a Prestige Suite in May, my stay review can be found here:

https://www.flyertalk.com/forum/35289502-post52.html


They are nice rooms, mine was a park view which afforded a few extra square metres over the standard Prestige Suite. I found the space felt cramped as you immediately walked in, as the dining table is right in front of you but the room opens up nicely. Huge bathroom and very handy dressing room. The bedroom was airy with excellent air conditioning…not that you need it in the UK at the moment.

Overall the room was very nicely presented, lots of ornamentation etc. I may have some pictures which I’ll upload if I can find them.
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Old Aug 4, 2023, 1:41 pm
  #806  
 
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 345
Originally Posted by Cashew72
Congratulations on your wedding! I was in a Prestige Suite in May, my stay review can be found here:

https://www.flyertalk.com/forum/35289502-post52.html


They are nice rooms, mine was a park view which afforded a few extra square metres over the standard Prestige Suite. I found the space felt cramped as you immediately walked in, as the dining table is right in front of you but the room opens up nicely. Huge bathroom and very handy dressing room. The bedroom was airy with excellent air conditioning…not that you need it in the UK at the moment.

Overall the room was very nicely presented, lots of ornamentation etc. I may have some pictures which I’ll upload if I can find them.
Thanks for thr congrats! We're very excited. Two weeks out there at the Six Senses then onto the InterContinental.

I do have a free night cert which I currently have booked at Park Lane but a 1 bed classic there doesn't really excite!

Thanks for the review. I'm trying to justify whether it's worth the cost! We have lounge access with the milestone reward and 4pm late checkout is needed.

If you do have any pics, that'd be great.
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Old Aug 5, 2023, 7:17 am
  #807  
 
Join Date: Jun 2021
Posts: 10
Originally Posted by Smythmeister
Thanks for thr congrats! We're very excited. Two weeks out there at the Six Senses then onto the InterContinental.

I do have a free night cert which I currently have booked at Park Lane but a 1 bed classic there doesn't really excite!

Thanks for the review. I'm trying to justify whether it's worth the cost! We have lounge access with the milestone reward and 4pm late checkout is needed.

If you do have any pics, that'd be great.

You can’t finish your honeymoon in a classic room! Given where you’ll have been I think you’d be very happy staying in a Prestige Suite, it’ll cap what will be an amazing trip! I was staying on an Amb weekend cert so it wasn’t too expensive but, for a special occasion, I’d spend the money. I’m still not quite over the fresh milk situation there though!!

I only have three pictures that I took at night so apologies they’re not great.



The main door is the one just visible on the far right. The other door is a toilet.


Here’s a view from the other end.


Bedroom leading to the dressing room and on to the bathroom. The dressing room was used far more than I thought it would be. It’s a great size and perfect for ironing, luggage and…dressing!
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Old Aug 5, 2023, 10:17 am
  #808  
 
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 345
Originally Posted by Cashew72
You can’t finish your honeymoon in a classic room! Given where you’ll have been I think you’d be very happy staying in a Prestige Suite, it’ll cap what will be an amazing trip! I was staying on an Amb weekend cert so it wasn’t too expensive but, for a special occasion, I’d spend the money. I’m still not quite over the fresh milk situation there though!!

I only have three pictures that I took at night so apologies they’re not great.



The main door is the one just visible on the far right. The other door is a toilet.


Here’s a view from the other end.


Bedroom leading to the dressing room and on to the bathroom. The dressing room was used far more than I thought it would be. It’s a great size and perfect for ironing, luggage and…dressing!
That does look rather lovely. Thanks for the photos and feedback, much appreciated!

I've gone ahead and booked it. Why not. May as well finish up in style too. Very much a fan of the park lane but only in Mayfair rooms. Their non Mayfair rooms, and particularly their entry level rooms, really need refurbing.
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Old Aug 6, 2023, 12:38 pm
  #809  
 
Join Date: Mar 2016
Location: United Kingdom
Programs: Diamond Inner Circle Royal Ambassador
Posts: 345
Just to update. Booked Hyde Park Suite Mayfair Floor last night. This morning I checked and the room type has already been changed to Prestige Suite Mayfair Floor.

When I emailed them a few months ago to enquire about the signature suites I received a quote for £1875 for one night for Prestige Suite Mayfair Floor. Pretty decent one cat upgrade!
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Old Aug 23, 2023, 12:53 pm
  #810  
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,521
Restaurant Najma Lebanon @ IC Parklane

Well really,


Well that went really fast:

https://thecaterer.com/news/alex-web...nental-closure
https://www.thedrinksbusiness.com/20...er-six-months/

calling IC Parklane furniture Atacama40 aka King of Parklane gossip.....
Any idea why Alex Webb's restaurant at IC Parklane ended in just a 6 month residency ?

You begin to think that,
that F&B venue space in the hotel,
might be cursed by the haunting ghost of the old headless abbot,
causing all restaurants to fail victim to failure
(Cookbook cafe / Rita's Mexicana / and Alex Webb)

A silent introduction of a new concept using that space ....
Najma Lebanon
The only mentions online are
https://www.thebitemag.com/2023/07/24/najma-lebanon/
https://parklane.intercontinental.com/najma-lebanon/
https://www.tripadvisor.co.uk/Restau...n_England.html
https://www.thefork.com/restaurant/n...ebanon-r734449


Could prove popular and a solid sturdy choice with the ME
aka - $€¥£clientèle staying at the hotel and their preferred taste palate for which €$¥£ is no objection to spend
(or park the harem there in familiiar surroundings)

but wouldn't it be quite spooky if even this ME-concept would go bust ........,
the unstoppable curse of the headless old Abbot ......

instead
could be a nice space to have a tea room séance like the inhouse psychic team at Selfridges
https://www.selfridges.com/NL/en/cat/psychic-sisters/
https://www.instagram.com/psychicsisters/?hl=en
https://www.psychicsisters.co.uk
https://www.standard.co.uk/esmagazin...s-8411534.html

espcially Jane Wallace whom does the stars like Kim Kardeshian
https://www.psychicsisters.co.uk/readers/jayne-wallace


but to return back on topic,
we had a reservation at Alex Webb but we received no word at all that it went bust .......
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Last edited by HadesNL; Aug 23, 2023 at 2:17 pm
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