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Old Jul 8, 2013, 11:43 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.

Most important points to consider for a valid BRG:

1. The comparison website MUST bill in the same currency as the hotel .

2. The cancellation terms must be equal or better, than the terms by the hotels.

3. The Website needs to provide INSTANT confirmation.

4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.

5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .

Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)

IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")

IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")

Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
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Old Apr 27, 2014, 11:53 am
  #5746  
 
Join Date: Dec 2013
Posts: 21
Originally Posted by 31570324
Right, but they should also reply within 24 hours, what they didn't.
Too bad they make up the rules, and the terms are very much in their favor.
MendoSky is offline  
Old Apr 27, 2014, 12:02 pm
  #5747  
 
Join Date: Aug 2009
Location: Germany
Posts: 1,244
Originally Posted by MendoSky
Too bad they make up the rules, and the terms are very much in their favor.
Even if the rules aren't on their side they just say they are and you can't do anything against that
31570324 is offline  
Old Apr 27, 2014, 8:44 pm
  #5748  
 
Join Date: Nov 2011
Posts: 6,385
Originally Posted by 31570324
Even if the rules aren't on their side they just say they are and you can't do anything against that
and of course certainly better than scrapping brg completely.
yerffej201 is offline  
Old Apr 27, 2014, 9:06 pm
  #5749  
 
Join Date: Jun 2012
Posts: 289
Actually, they don't make up rules. They will only deny base on something that is clearly stated in the terms and conditions.

People say that IHG is cheating them when they deny a claim because currency is different, IHG.com has a better cancellation policy, price difference, etc. etc. ... but really this is all in the rules of the game.
traveldealexpert is offline  
Old Apr 27, 2014, 11:37 pm
  #5750  
 
Join Date: Aug 2009
Location: Germany
Posts: 1,244
Originally Posted by traveldealexpert
Actually, they don't make up rules. They will only deny base on something that is clearly stated in the terms and conditions.
Mostly yes, but they still write "household" in their rules, but they don't mean household, they mean people who are traveling together. So if you go with your best friend you also count as household in their eyes.
31570324 is offline  
Old Apr 27, 2014, 11:46 pm
  #5751  
 
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
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CalItalian is offline  
Old Apr 28, 2014, 12:49 pm
  #5752  
 
Join Date: Jun 2011
Posts: 1,147
Does anyone have any experience with a site sells hotel rooms that click? I want to try for a BRG for a US hotel but they're all non-ref now and really don't want to be stuck paying for a room if the BRG doesn't stick?

Please advise.
mabramovich is offline  
Old Apr 29, 2014, 7:06 am
  #5753  
 
Join Date: Mar 2010
Posts: 143
Does anyone have any definite knowledge of whether Amoma.com is acceptable as a comparable OTA?

I'm looking for a hotel that charges in Euros, so the currency shouldn't be an issue as I believe Amoma does too.

The hotel I'm looking at has an across the board price of about 115 Euros from nearly all OTAs, except for Amoma at about 85.

Thanks for any help.
barafear799 is offline  
Old Apr 29, 2014, 7:50 am
  #5754  
 
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Originally Posted by barafear799
Does anyone have any definite knowledge of whether Amoma.com is acceptable as a comparable OTA?

I'm looking for a hotel that charges in Euros, so the currency shouldn't be an issue as I believe Amoma does too.

The hotel I'm looking at has an across the board price of about 115 Euros from nearly all OTAs, except for Amoma at about 85.

Thanks for any help.
Best flex?
mitpat474 is offline  
Old Apr 29, 2014, 12:03 pm
  #5755  
 
Join Date: Feb 2014
Programs: FB Plat, Iberia Plus Gold, IHG Plat, HHonors Gold, Club Carlson Gold, Club Accor Gold
Posts: 17
Originally Posted by barafear799
Does anyone have any definite knowledge of whether Amoma.com is acceptable as a comparable OTA?

I'm looking for a hotel that charges in Euros, so the currency shouldn't be an issue as I believe Amoma does too.

The hotel I'm looking at has an across the board price of about 115 Euros from nearly all OTAs, except for Amoma at about 85.

Thanks for any help.
In my IHG BRG experience with Amoma it's hard to exactly match the cancellation policies (date/time) of IHG. So make sure to have that match, otherwise IHG will definitely deny your claim. Please let us know what your experiences with using Amoma are!
gj1900 is offline  
Old Apr 29, 2014, 1:19 pm
  #5756  
 
Join Date: Jun 2011
Posts: 1,147
Originally Posted by mabramovich
Does anyone have any experience with a site sells hotel rooms that click? I want to try for a BRG for a US hotel but they're all non-ref now and really don't want to be stuck paying for a room if the BRG doesn't stick?

Please advise.
Was I too vague ?
mabramovich is offline  
Old Apr 29, 2014, 7:47 pm
  #5757  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by mabramovich
Was I too vague ?

I for one have absolutely no idea what your question means. You asked

@Does anyone have any experience with a site sells hotel rooms that click?@
scubaccr is offline  
Old Apr 29, 2014, 11:39 pm
  #5758  
 
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
New IHG Best Rate Guarantee - Discussion & Feedback
Hes riddling, hotels click.
mitpat474 is offline  
Old Apr 30, 2014, 1:21 am
  #5759  
 
Join Date: Sep 2009
Location: HKG, BOS
Programs: CX SL, AB Gold, AF/KL FB Silver, HU/HX Silver, SPG Gold
Posts: 2,596
Just a question: If a BRG for a room with breakfast is approved, will I get the breakfast free as well?
toyotaboy95 is offline  
Old Apr 30, 2014, 1:22 am
  #5760  
 
Join Date: Aug 2009
Location: Germany
Posts: 1,244
Originally Posted by toyotaboy95
Just a question: If a BRG for a room with breakfast is approved, will I get the breakfast free as well?
Sure you should.
31570324 is offline  



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