Jul 8, 13, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Dec 23, 15, 9:08 am
#7322
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,452
Originally Posted by FlyingHigh20
for those that have been getting responses, what's the current wait time?
Dec 25, 15, 6:00 pm
#7323
Join Date: Aug 2008
Posts: 1,470
Singapore, anybody?
Has anyone had recent success in claiming a BRG in one of the Singapore hotels?
Dec 26, 15, 8:06 am
#7324
Join Date: Aug 2014
Posts: 84
Has anyone else had non-adjusted BRGs show up as non-qualifying stays lately? This may be a common-enough occurrence, but it's contrary to my past experiences. My partner had a one-night stay on 12/20 which was paid for at the property, but just saw that the stay logged as non-qualifying on the IHG website. Fluke or new trend?
Dec 26, 15, 9:03 am
#7325
Join Date: Apr 2013
Posts: 1,355
Some hotels are indeed that diligent to make sure it is non qualifying.
Dec 29, 15, 12:48 pm
#7326
Join Date: Dec 2009
Posts: 5
cancellation policies
It seems that most sites have cancellation policies now that are 24 hrs more resyrictive than ihg. Has anyone found a comparison site where we can reliably look on with matching policies? I just don't trust them enough to risk non refundable rates.
Dec 30, 15, 5:46 am
#7327
Join Date: Jan 2008
Posts: 505
Anyone willing to give me a website that is of use for claims in Canada? Will be happy to give you AED and HKD sites.
