Mar 19, 2015, 4:15 pm
Last edit by: beltway
In accordance with the terms and conditions of Hilton HHonors:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
- stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
- earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
- purchase Hilton Honors Points; or,
- donate Points through The Hilton Honors Giving Back Program.
How To Keep Hilton Honors Points From Expiring: The Definitive Thread
Jun 26, 2008, 8:22 am
#301
Join Date: Oct 2001
Location: FCA
Programs: Hilton Diamond, Alaska MVP Gold
Posts: 926
Jun 26, 2008, 8:41 am
#302
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
MyPoints does not have transfers to Hilton available as a reward any longer (as of this spring). E-rewards still seems to work, however, as the only "free" way to get points. Looks like buying something through iTunes via Hilton HHonors Earning Mall would be a cheap way to extend expiry also, but at 3 points per $, much worse yield than simply buying 1000 points for $12.50
Nov 9, 2008, 4:53 pm
#307
Join Date: Oct 2006
Location: Sunnyvale, California
Programs: UA-1P
Posts: 60
Point-stealing Hilton .......s
Yes the points do indeed get stolen by Hilton if you don't say with them in a year. They even close your account. I just got hit by this.
After an unusual year of no travel due to some sad family stuff I'm now ready to hit the road again. I went online to make some expensive reservations, and the Hilton website wouldn't let me log in. When I inquired about this I found they'd disabled my (Silver VIP) account and taken away all my points.
You really have to wonder about the logic of Hilton's actions. Rather than welcome me back as an old friend, I find they've closed my account and stolen my stuff. A sane loyalty program would have preserved my points, kept the account open, and just dropped me down a level to Blue.
For example Virgin Atlantic dropped me from Gold to Silver because I didn't travel this year, but Virgin didn't steal my miles or close my account.
Shame on Hilton. Now I'm traveling again I'll be putting thousands of dollars of business elsewhere. Those points they stole are the last thing they're ever getting from me.
After an unusual year of no travel due to some sad family stuff I'm now ready to hit the road again. I went online to make some expensive reservations, and the Hilton website wouldn't let me log in. When I inquired about this I found they'd disabled my (Silver VIP) account and taken away all my points.
You really have to wonder about the logic of Hilton's actions. Rather than welcome me back as an old friend, I find they've closed my account and stolen my stuff. A sane loyalty program would have preserved my points, kept the account open, and just dropped me down a level to Blue.
For example Virgin Atlantic dropped me from Gold to Silver because I didn't travel this year, but Virgin didn't steal my miles or close my account.
Shame on Hilton. Now I'm traveling again I'll be putting thousands of dollars of business elsewhere. Those points they stole are the last thing they're ever getting from me.
Nov 9, 2008, 5:54 pm
#310
Join Date: Jul 2008
Posts: 151
Since you can get a Hilton HHonors credit card with no annual fee, seems like there should never be a reason for points to expire. If not used regularly, keep the card in storage and use it once a year to purchase a pack of gum or some other small item.
Nov 13, 2008, 2:31 pm
#312
Join Date: Feb 2006
Location: DTW
Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*
Posts: 7,511
To keep accounts active, does "activity in a year" mean "some activity within 12 calendar months", or "some activity in a calendar year". For instance, do you have to have no activity for an entire calendar year, such as activity on Jun of '08 (activity in '08), then no activity in '09, then they'll delete the account at the end of '09? Or, does it mean that if you have activity in Jun of '08, you must have activity by Jun of '09? Thanks!
Steve B.
Steve B.
Jan 9, 2009, 9:27 am
#315
Join Date: Nov 2002
Location: Ellicott City, MD USA
Programs: SPG Plat and that is that!
Posts: 253
At least they are warning me...
I have a note telling me my 41,000 HH points will expire February 01, 2009 unless I do things. They give me a list of things to do (stay, buy a timeshare, go mall shopping, etc.) but don't indicate to book a reward and then cancel.
I have read this, and am hoping for just one more, definitive, "It will work" - I intend to book a 40k award for a night I likely will not use (but MIGHT) sometime in the next 8 months or so - then cancel it later, say June.
Will this reactivate my points for another year, from that June?
Thanks
EC T
I have read this, and am hoping for just one more, definitive, "It will work" - I intend to book a 40k award for a night I likely will not use (but MIGHT) sometime in the next 8 months or so - then cancel it later, say June.
Will this reactivate my points for another year, from that June?
Thanks
EC T