Fairmont Chase Signature Card
#631
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Thanks so much.
My sister just checked in at Lake Louise for 3 night. They upgraded her to a gold room with free breakfast. Concierge said hold onto the breakfast certificates because she won't need to use them. Not sure what to do with them now so thought I would inquire. Nice upgrade. I'm kind of shocked.
My sister just checked in at Lake Louise for 3 night. They upgraded her to a gold room with free breakfast. Concierge said hold onto the breakfast certificates because she won't need to use them. Not sure what to do with them now so thought I would inquire. Nice upgrade. I'm kind of shocked.
You can always use the breakfast certs during another stay. You don´t have to use the free night certs and the breakfast certs during the same stay.
#633
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
I called the FPC line and asked very very nicely if they can extend the certs for a few weeks. Maybe you can get by for a month, not sure if that will help.
Wow, gold floor upgrade, I am shocked!
Wow, gold floor upgrade, I am shocked!
#634
Original Member
Join Date: May 1998
Location: Tacoma, WA, USA
Posts: 639
I have already extended the whole lot (room and breakfast), so probably not.
Yes, gold floor upgrade. I was shocked as well. They said the hotel was sold out, but they had the gold room available. Sounded good.
#635
Join Date: Feb 2005
Posts: 2,062
Curious now that they have the all electronic system. Does the hotel really check to see if it's breakfast vs lunch or dinner. If it's a restaurant that has service for multiple meals are they really checking that?
#636
Join Date: May 2010
Location: Texas
Programs: AA Platinum, Hilton Diamond, Hyatt Diamond, Marriott Platinum
Posts: 55
Fairmont Chase Signature Card
Do you have to check in hotel to use the breakfast? Can one just go for breakfast and leave?
#637
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
#638
Join Date: May 2010
Location: Texas
Programs: AA Platinum, Hilton Diamond, Hyatt Diamond, Marriott Platinum
Posts: 55
Fairmont Chase Signature Card
Good to know, thanks , in case can't find time to stay , we can at least use it before it expires in Feb.
#639
Original Member
Join Date: May 1998
Location: Tacoma, WA, USA
Posts: 639
I had to share because only folks here would truly appreciate this.
My sister was at Lake Louise for 3 days (one paid, two Chase free nights) and then moved to Banff for two nights (Chase free nights). As I've already mentioned, they upgraded her to a gold floor room in LL and then when she got to Banff, there was an issue using the suite upgrade and getting 2 queen beds. Reservations never mentioned that the suites don't have 2 queen beds so we calming and politely complained. They said they could give her a gold floor room for $100 a night charge and she said, she wasn't happy with that and that since there was a mix up in what reservation didn't tell us (I made the reservations as that's my job ), she wasn't happy with the idea of paying anything extra. Mentioned that she was upgraded in LL and bang, upgrade to gold floor room in Banff.
We've traveled to amazing places, but I think she ruined now to anything less than the gold floor.
My sister was at Lake Louise for 3 days (one paid, two Chase free nights) and then moved to Banff for two nights (Chase free nights). As I've already mentioned, they upgraded her to a gold floor room in LL and then when she got to Banff, there was an issue using the suite upgrade and getting 2 queen beds. Reservations never mentioned that the suites don't have 2 queen beds so we calming and politely complained. They said they could give her a gold floor room for $100 a night charge and she said, she wasn't happy with that and that since there was a mix up in what reservation didn't tell us (I made the reservations as that's my job ), she wasn't happy with the idea of paying anything extra. Mentioned that she was upgraded in LL and bang, upgrade to gold floor room in Banff.
We've traveled to amazing places, but I think she ruined now to anything less than the gold floor.
Last edited by birdyy; Oct 12, 2013 at 2:12 pm
#640
Join Date: May 2010
Location: Texas
Programs: AA Platinum, Hilton Diamond, Hyatt Diamond, Marriott Platinum
Posts: 55
Hi, I applied the card a month ago and had already earned all certificates allowed for new Premium member. but I seems cant find point balance on fairmont.com? there are my certificate, my reservation...etc. but where is my account balance? can someone advise how to check account point balance? and also where to find options for redeeming the points? Thank you so much for your help!
#641
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
#642
Join Date: May 2010
Location: Texas
Programs: AA Platinum, Hilton Diamond, Hyatt Diamond, Marriott Platinum
Posts: 55
Fairmont Chase Signature Card
Oh, ok, thanks for your advise , this is different than my other Chase card
#643
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
#644
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
On an unrelated note, I may have seen this before...
If you already have a Visa night in your Fairmont account for the $12k spend, do you lose it if you can cancel the card? If yes, will the answer be no if you make a reservation with it before you cancel?