Fairmont Chase Signature Card
Sep 30, 2013, 9:08 pm
#616
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Chateau Lake Louise is generally pretty sticky about following the rules. I'm glad they made an exception since it was originally booked that way. The agent is also correct that Premier certificates are nontransferable. It is the Platinum certificates that are transferable.
Oct 2, 2013, 6:03 pm
#617
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Thanks, folks. I guess I'll just stick with those reservations as is rather than reopen that can of worms if I wanted to make a slight modification later. I just hope the notes are indeed in the "system" (given some of the IT issues with Fairmont I'ver read about) and the hotel doesn't throw a stink because they can't process them.
We are going for my mom's 70th birthday (literally the day after we check out), so I'll casually mention that before presenting the certs-- may not get a lakeview comped, but hopefuly only a heartless clerk would go out of the way to anull one of the rooms.
We are going for my mom's 70th birthday (literally the day after we check out), so I'll casually mention that before presenting the certs-- may not get a lakeview comped, but hopefuly only a heartless clerk would go out of the way to anull one of the rooms.
Oct 2, 2013, 8:01 pm
#618
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Thanks, folks. I guess I'll just stick with those reservations as is rather than reopen that can of worms if I wanted to make a slight modification later. I just hope the notes are indeed in the "system" (given some of the IT issues with Fairmont I'ver read about) and the hotel doesn't throw a stink because they can't process them.
We are going for my mom's 70th birthday (literally the day after we check out), so I'll casually mention that before presenting the certs-- may not get a lakeview comped, but hopefuly only a heartless clerk would go out of the way to anull one of the rooms.
We are going for my mom's 70th birthday (literally the day after we check out), so I'll casually mention that before presenting the certs-- may not get a lakeview comped, but hopefuly only a heartless clerk would go out of the way to anull one of the rooms.
I always print out my reservation details.. it has saved me grief 1 out of approximately 5 reservations at Fairmont it seems.
Oct 5, 2013, 3:23 pm
#619
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,725
Reading thru old posts, I saw these posted in May 2012:
Was there a reason all certs expired in Feb? Is that still the case for ALL certs? Does that mean if I got the card in Nov and the certs in Jan, they will expire in one month?
Thanks...
I was going to hold off on getting this card so the free nights expiration date would be further out. But if they are going to expire in February anyway, might as well just go ahead and get the card... As a Plat especially, this card is a no brainer.
I was successful in having Fairmont extend some of my certs for one month (through the end of March) earlier this year.
I was going to hold off on getting this card so the free nights expiration date would be further out. But if they are going to expire in February anyway, might as well just go ahead and get the card... As a Plat especially, this card is a no brainer.
I was successful in having Fairmont extend some of my certs for one month (through the end of March) earlier this year.
Oct 6, 2013, 11:38 am
#620
Join Date: Feb 2001
Location: Ann Arbor, Michigan
Programs: Airline Free Agent, Fairmont Lifetime Platinum, Hyatt Globalist, Hilton Honors Diamond
Posts: 3,041
I am pretty sure the two free Visa nights expire one year from the date they are credited to your account.
All the other certs are based on the elite benefits and follow the elite year (which ends end of February).
Just posted on my blog how I used our certs in Banff Springs and Lake Louise
All the other certs are based on the elite benefits and follow the elite year (which ends end of February).
Just posted on my blog how I used our certs in Banff Springs and Lake Louise
Oct 6, 2013, 11:44 am
#621
Join Date: Jul 2001
Location: Chevy Chase, MD 20815
Posts: 1,150
Does anyone know if the Fairmonts in Bermuda are available for the free VISA nights?
Oct 6, 2013, 1:28 pm
#622
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
1) there´s a Fairmont room available (or you already have a booking in a Fairmont room)
2) the dates aren´t blacked out (see the Limited Access page)
The only exception to this is the Plaza in New York and the Savoy in London which both impose strict capacity controls.
Oct 6, 2013, 6:16 pm
#623
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Oct 6, 2013, 7:53 pm
#624
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
This is true with the Passion certificate selections for Platinum Members. The date you select the Passions benefit, the expiry is custom set to exactly a year from selection. This is the beauty of electronic certificates.
Oct 7, 2013, 9:29 am
#625
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
I was assured by the phone agent that in the notes the specific room I asked for is locked in, but it just seemed strange to me there's really nothing for me to "see" the actual reservation.
Oct 7, 2013, 9:59 am
#626
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
If using a room upgrade or suite upgrade with a free night, I assume the online reservation will still continue to show the "original" Fairmont room as the room type?
I was assured by the phone agent that in the notes the specific room I asked for is locked in, but it just seemed strange to me there's really nothing for me to "see" the actual reservation.
I was assured by the phone agent that in the notes the specific room I asked for is locked in, but it just seemed strange to me there's really nothing for me to "see" the actual reservation.
If you want to be 100%, you could ask FPC to send you a revised reservation confirmation with the upgraded room. Sometimes the agents offer to do this proactively anyway.
Oct 7, 2013, 11:24 am
#627
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
I wouldn´t worry. While the IT system has slightly improved, it´s still quite terrible IMO. Sometimes the system will display the original room category booked and sometimes it will display the room you´ve upgraded to. Sometimes applying an upgrade cert causes the rate details to disappear and sometimes it doesn´t.
If you want to be 100%, you could ask FPC to send you a revised reservation confirmation with the upgraded room. Sometimes the agents offer to do this proactively anyway.
If you want to be 100%, you could ask FPC to send you a revised reservation confirmation with the upgraded room. Sometimes the agents offer to do this proactively anyway.
I thought it might have something to do with the fact that Fairmont room availibility was the 1st mandatory step (even when wanting to apply an upgrade certificate) to redeeming a free night. So in case those plain-vanilla rooms became sold out between booking and day of stay, having that room type in the reservation was the hotel's way of knowing one *was* correctly available at the time the reward stay was booked.
I guess that would be too logical though, and general Fairmont IT craziness it is!
Oct 7, 2013, 7:44 pm
#628
Original Member
Join Date: May 1998
Location: Tacoma, WA, USA
Posts: 639
Chase Visa Breakfast Certificates
Sorry to make this a separate post, but I need a quick answer.
Are the breakfast certificates strictly for breakfast or can they be used for other meals or even the spa?
Thanks much.
Are the breakfast certificates strictly for breakfast or can they be used for other meals or even the spa?
Thanks much.
Oct 7, 2013, 7:49 pm
#629
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Oct 7, 2013, 7:51 pm
#630
Original Member
Join Date: May 1998
Location: Tacoma, WA, USA
Posts: 639
http://www.flyertalk.com/forum/fairmont-presidents-club/1334948-fairmont-chase-signat
Thanks so much.
My sister just checked in at Lake Louise for 3 night. They upgraded her to a gold room with free breakfast. Concierge said hold onto the breakfast certificates because she won't need to use them. Not sure what to do with them now so thought I would inquire. Nice upgrade. I'm kind of shocked.
My sister just checked in at Lake Louise for 3 night. They upgraded her to a gold room with free breakfast. Concierge said hold onto the breakfast certificates because she won't need to use them. Not sure what to do with them now so thought I would inquire. Nice upgrade. I'm kind of shocked.