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Originally Posted by drminn
(Post 27039145)
Come to think of it, this is almost a trip report, all that is missing are the pictures, but believe me, you don'y want to see pictures of the chaos in ATL. Glad you made it home. |
For example we're seeing slowness in a system that airport customer service agents use to process check-ins, conduct boarding and dispatch aircraft. Delta agents today are using the original interface we designed for this system while we continue with our resetting efforts. |
Originally Posted by TheLifeOfA_NKCM
(Post 27039269)
Made a wiki for OPs updates. Thought maybe it'd bring more organization to the mess and help to try to keep us more informed. With all the crap that's happening rn.
http://www.flyertalk.com/forum/delta...te-thread.html |
Originally Posted by pokeable
(Post 27039336)
Some people like gawking at car accidents....:)
Glad you made it home. My best wishes to all those flying. |
Originally Posted by drminn
(Post 27039145)
Our scheduled 90 minute trip [NON-STOP}from CLE to MSP last night turned into a 20 hour ordeal.
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Oh and with over 530 flights canceled today... they just extended the effected waiver to 8/10 and flight rebooking date is pushed way out to 8/21.
Expect flights to be oversold into the weekend. |
Originally Posted by FWAAA
(Post 27039352)
Why not put a wiki in this thread?
Done. |
From the stickied wiki:
The outrage was pretty bad It was, yes it was. The outage was no piece of cake, either. |
anybody flying LAX tomorrow? im flying LAX-MIA. Are the ones affected mostly transiting at hubs?
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Originally Posted by ace587
(Post 27039516)
anybody flying LAX tomorrow? im flying LAX-MIA. Are the ones affected mostly transiting at hubs?
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Nice update.
In addition, where available, customers are being provided with hotel rooms and other accommodations if a cancellation requires an overnight stay. Definitely better than SWA, which didn't even offer their customers hotels during their meltdown on 7/20. |
Originally Posted by vincentharris
(Post 27038899)
His wife, and him are 2 clowns, They made it 90% of the way getting to ATL. Rent a damn car, and drive the 5ish hours instead of waiting for food vouchers.
Enjoy the honeymoon, complain for compensation later.:mad: |
Originally Posted by cblaisd
(Post 27039197)
I'm trying to buy a $100 upgrade offer that's in one of my itineraries and it allows me to apparently complete the transaction but then when I try to select seats it tells me that I can't do so, that I've only purchased Y. It tells me online that I'll receive a receipt for the upgrade purchase but my bank account online shows no such purchase and I've received no such email. Is this an issue with the computer system right now?
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Originally Posted by rylan
(Post 27039346)
This is interesting... so the 'power failure' or whatever it was and resultant lack of switching to backups has also exposed instability in other systems. Sounds like they're falling back to DLTerm instead of SNAP?
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Originally Posted by vincentharris
(Post 27038899)
His wife, and him are 2 clowns, They made it 90% of the way getting to ATL. Rent a damn car, and drive the 5ish hours instead of waiting for food vouchers.
Enjoy the honeymoon, complain for compensation later.:mad: |
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