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Originally Posted by ATOBTTR
(Post 27038423)
I agree but what TSA should do and what their competence level will allow them to do are two different things. Like most other gov't agencies, they like to say "No" just because they can, and perhaps provide some lame excuse to go along with their "No" which has no basis in reality.
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Originally Posted by ProfRB
(Post 27037747)
I've lost a lot of respect for Delta over the last couple of days. My flights yesterday went fine, but my 18-y.o. daughter is still stranded in ATL. Last night at 2:00a, after 10 hours of delays and I've lost count of how many flight cancellations, the Diamond desk was saying that the earliest they could get her into her destination airport is Wednesday. Meanwhile, pax in her shoes are left to fend for themselves for two nights at the ATL airport with no food vouchers, hotels, showers, etc. etc. Delta's response is "there are 30,000 people stranded there so there's nothing we can do." I hope there are at least a couple of competent class-action lawyers among the stranded.
Also, it has been widely reported that DL staff were making snacks, etc. available. Plus, they issued a $200 travel voucher (and maybe more will come), so this should have been enough to at least cover meals, and possibly a night at a budget motel if cost is a concern. |
Originally Posted by flying bookman
(Post 27038324)
IBM India supports the mainframe. It got outsourced from the US a year or two ago.
IBM India is now part of 'GST' (to both be politically correct and recognize more business is performed in other countries, notably Eastern European nations). Can't make this up. But they definitely screwed up - IBM India (back in the day) did my Disaster Recovery/Business Continuity test at Capital One, and they were 95% useless. I could have automated and run a better test with a kindergarten class. |
DTW
Currently stuck in DTW. Earlier flight home just cancelled due to no available crew. Luckily 2 seats opened up on a later flight today while the sky club agent was checking into it for me. She quickly grabbed them for us. I feel sorry for the rest of the plane though, since there is nothing at all left for today.
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Originally Posted by ATOBTTR
(Post 27038453)
That's just it - to go from the east side to the west side, there's no "hope". It's just "you can't". 1 and 3 are on the west side with its own checkpoint. To get to 2 and 4 from 1 and 3, you have to ride the train to the central hub, exit the secure area, cross the terminal (past the food court, shopping areas, and the Hyatt), and then go through security and take the tram to 2 or 4. Depending on the security set-up, you *may* be able to transfer between 1 and 3 OR between 2 and 4 without clearing security since 1 and 3 use the same security checkpoint and 2 and 4 use the same security checkpoint, but even this is dependent on the set-up that is currently in use both by TSA and when you get off the tram. IIRC, I've seen both (where you could and where you couldn't transfer), but my memory could be fuzzy. I flew out of MCO quite a bit from 2005 through 2010 but haven't flown there since.
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Originally Posted by MSP_Dave
(Post 27038387)
There are UPS systems and backup generators at all data centers. This wasn't because of a "power outage".
Granted, Delta is not a tiny company and has infinitely more resources to throw at the problem than we did. But the takeaway is that even redundant failover, sometimes fails. |
Public thank you to WWad for the kind gesture. I really appreciate it. It will definitely be a unique day tomorrow, thats for sure.
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Thankful I'm not flying this week.
My brother-in-law was flying ORD-TUS. Mid afternoon, he was put on ORD-ATL then ATL-TUS. The last flight was cancelled @ 9:00 so gave him directions to get on MARTA so I could pick him up so he could stay at our house. I called DL and the best they could do was get him ATL-SLC-TUS on Wed. I tried again this morning and it was improved to the non-stop this morning. That flight looks to be on an almost 2 hour delay but at least he's getting home today. |
Originally Posted by lindros2
(Post 27038489)
Parting gift from the "holier than thou" Theresa Wise?
IBM India is now part of 'GST' (to both be politically correct and recognize more business is performed in other countries, notably Eastern European nations). Can't make this up. But they definitely screwed up - IBM India (back in the day) did my Disaster Recovery/Business Continuity test at Capital One, and they were 95% useless. I could have automated and run a better test with a kindergarten class. All I know about the outsourcing at DL is that it came from Jay Fredericks, and the mandate was "at least 30% of daily IT functions/operations" needed to be outsourced to India (Tata Consulting, or TCS). Knowing what I do about Theresa, both from those who worked for the PMNW and my 5 years with DL, it doesn't sound like something she would mandate on her own, it would have had to have come from one of the SVP's above her. |
are flights for 8/10 being cancelled?
I just completed online check in for DL 2302 MCI-MSP and DL 2287 MSP-BZN for tomorrow morning 8/10 for a 9 month planned vacation. The online check in showed on time, not cancelled as of today. The flight is at 6:30am so we have to get up and head for the airport at 3:30am.
What is the likelihood that my flights will actually go tomorrow and not be cancelled? Is there a backlog in MSP that needs to be cleared? I sure don't want to drive to the airport, park the car, and then find out my flight is either cancelled or seriously delayed. There are numerous flights MCI-MSP but very few MSP-BZN. |
Operations Manager IT - Crisis Management
On the slightly ironic side of things..
I just popped over to Deltajobs.com and the following is posted... Operations Manager IT - Crisis Management https://delta.greatjob.net/jobs/JobD...a-c575fdf177fa The job was posted on 7/25 :D |
Over half the DCA-ATL flights are canceled today, and one of them is mine.
I tried calling Delta, and they're calling me back (supposedly) though the waiting time is listed as simply 'over two hours', which is apparently the maximum allowed time that they'll report. For a while I could see my reservation on the site, but there was no online way to change it, I just got errors. And now I can't even find it on the site, it's not where it used to be, not under Current or Past or Future trips anywhere. So I have no idea what's going on with it. I'm not sure if they'll pay for my hotel but whatever, I'm traveling on business so I just booked a per diem room at a local hotel to have something. |
Originally Posted by ATOBTTR
(Post 27038423)
I agree but what TSA should do and what their competence level will allow them to do are two different things. Like most other gov't agencies, they like to say "No" just because they can, and perhaps provide some lame excuse to go along with their "No" which has no basis in reality.
This has been confirmed to be official policy by several TSA employees here on FT as well as a more official source (the TSA blog, IIRC). |
Originally Posted by susiesan
(Post 27038656)
I just completed online check in for DL 2302 MCI-MSP and DL 2287 MSP-BZN for tomorrow morning 8/10 for a 9 month planned vacation. The online check in showed on time, not cancelled as of today. The flight is at 6:30am so we have to get up and head for the airport at 3:30am.
What is the likelihood that my flights will actually go tomorrow and not be cancelled? Is there a backlog in MSP that needs to be cleared? I sure don't want to drive to the airport, park the car, and then find out my flight is either cancelled or seriously delayed. There are numerous flights MCI-MSP but very few MSP-BZN. DL 854 SFO DTW (in-flight, operating ahead of schedule) DL394 DTW MCO DL2282 MCO MSP DL2113 MSP MCI (remains overnight) Your aircraft for MSP BZN is currently assigned for this routing: DL2468/8AUG MSP IAD (downline cancelled, will be in IAD all day 8/9) DL1230 IAD MSP (first flight of day) I got all this info. from the app. Good luck! And I recommend looking at MSP departures to other cities in Montana as a back-up. In case something goes wrong, it helps to already be aware of other flight options. |
Originally Posted by skyrider117
(Post 27038680)
On the slightly ironic side of things..
I just popped over to Deltajobs.com and the following is posted... Operations Manager IT - Crisis Management https://delta.greatjob.net/jobs/JobD...a-c575fdf177fa The job was posted on 7/25 :D ROFL - That is the funniest thing I have seen today by far |
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