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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Aug 27, 2015, 1:40 pm
  #481  
formerly gemini573
 
Join Date: Jun 2003
Location: LAX, HKG, and BKK
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Originally Posted by baggyred
Curious about the Cathay Arrivals lounge in HKG and left luggage.

Arriving from Perth at 7.30am on CX in J - so should have access

Our connecting flight isn't until 19 hours later (also CX J).

Are we able to leave our hand luggage in the lounge and pick it up at say 10.30pm that night? (I note that the lounge closes at midnight). Our cabin baggage is checked all the way through.

Edit: I should add that i will have access to the other airside lounges - so perhaps before clearing immigration, one of these lounges may be better?? Though is there an issue then getting "out" of the airport?
You can leave your hand baggage at The Arrivals lounge. That's no problem at all. However, if you plan on using the airside lounges and then wanting to go land side and keep your hand baggage in one of the airside lounges, that might raise a security issue as one person pointed out.

With 19 hours to spare, you should most definitely explore the city!
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Old Aug 27, 2015, 7:19 pm
  #482  
 
Join Date: Aug 2014
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Originally Posted by gemini573
You can leave your hand baggage at The Arrivals lounge. That's no problem at all. However, if you plan on using the airside lounges and then wanting to go land side and keep your hand baggage in one of the airside lounges, that might raise a security issue as one person pointed out.

With 19 hours to spare, you should most definitely explore the city!
Thanks - I think I will stick with the Arrivals lounge. The only downer is the midnight curfew - however I'll just need to make sure we are back in time.
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Old Sep 10, 2015, 7:02 am
  #483  
 
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Lounge access for staralliance Gold and etihad gold members

Hello FF,

Planning to book chicago to Hyderabad on cathay pacific economy in november and was thinking what will be my options in hong kong in terms of getting access to lounge and will i be able to use one of my status to get upgrade to higher cabin?

Any help will be greatly appreciated.
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Old Sep 10, 2015, 7:24 am
  #484  
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Originally Posted by wwwwww717
Hello FF,

Planning to book chicago to Hyderabad on cathay pacific economy in november and was thinking what will be my options in hong kong in terms of getting access to lounge and will i be able to use one of my status to get upgrade to higher cabin?

Any help will be greatly appreciated.
Unfortunately not in this case. CX is oneworld, and the airlines you have status with will not help you for either lounge access, or an upgrade.

You'd need to change your flights if you want those benefits.
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Old Sep 14, 2015, 5:30 pm
  #485  
 
Join Date: Jul 2013
Posts: 1,872
Which business class lounge that offers full meal is closest to departure to ORD? HKG-ORD flight. We are 2 adults and a toddler. I like savory & spicy asian rice dishes. I have priority pass too!

Thank you

Last edited by Blueskyheaven; Sep 14, 2015 at 5:36 pm
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Old Sep 14, 2015, 5:44 pm
  #486  
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Originally Posted by Blueskyheaven
Which business class lounge that offers full meal is closest to departure to ORD? HKG-ORD flight. We are 2 adults and a toddler. I like savory & spicy asian rice dishes. I have priority pass too!

Thank you
Your flight will probably depart from the Gates 1-4 section of the airport. The closest lounge is the Cathay Pacific Wing (Business Class), with entry on the lower floor.

There will be hot food and a noodle bar there for you.

However - gates change, even from those that might be printed on your boarding pass at the time it was issued (for example if you are arriving from somewhere else and connecting in Hong Kong). So check the monitors before heading to the lounge closest to your departure gate.
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Old Sep 14, 2015, 5:54 pm
  #487  
 
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What is the approximate walking time (using the moving walkway) from the Pier Lounge to gate 4 ? I understand there is an actual tram going from low numbered gates to the Pier Lounge (but not for the return) ??
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Old Sep 14, 2015, 7:03 pm
  #488  
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Originally Posted by JIMCHI
What is the approximate walking time (using the moving walkway) from the Pier Lounge to gate 4 ? I understand there is an actual tram going from low numbered gates to the Pier Lounge (but not for the return) ??
Correct - the tram actually works both ways, but serves different sets of passengers. Departing passenger one way, and arrivals the others (and the two can't mix).

The moving walkways are somewhat slow... but if you walk along them (rather than standing still), I guess it would take about 5-7 minutes? Maybe a bit less. It's hard to really put a time on on. I think the distance is around half a mile (800 or so metres).
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Old Sep 14, 2015, 8:33 pm
  #489  
 
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Originally Posted by LHR/MEL/Europe FF
Correct - the tram actually works both ways, but serves different sets of passengers. Departing passenger one way, and arrivals the others (and the two can't mix).

The moving walkways are somewhat slow... but if you walk along them (rather than standing still), I guess it would take about 5-7 minutes? Maybe a bit less. It's hard to really put a time on on. I think the distance is around half a mile (800 or so metres).
So as long as we use the moving sidewalks, we can move freely back and forth from, let's say, the Wing and the Pier lounges. We have a 5 hr. connection if everything is on time, arriving on KA from PVG, and departing to SFO which is usually from gates 3 or 4. With (hopefully) all this time we would like to visit both lounges.
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Old Sep 14, 2015, 8:35 pm
  #490  
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Originally Posted by LHR/MEL/Europe FF
Correct - the tram actually works both ways, but serves different sets of passengers. Departing passenger one way, and arrivals the others (and the two can't mix).

The moving walkways are somewhat slow... but if you walk along them (rather than standing still), I guess it would take about 5-7 minutes? Maybe a bit less. It's hard to really put a time on on. I think the distance is around half a mile (800 or so metres).
CX/KA gives a minute a gate (with around 13 gates between Pier and Wing) but yes I reckon with walkway 8 mins is doable.

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Old Sep 14, 2015, 8:54 pm
  #491  
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Originally Posted by JIMCHI
So as long as we use the moving sidewalks, we can move freely back and forth from, let's say, the Wing and the Pier lounges. We have a 5 hr. connection if everything is on time, arriving on KA from PVG, and departing to SFO which is usually from gates 3 or 4. With (hopefully) all this time we would like to visit both lounges.
That's no problem at all. The moving walkways go both ways.

While you could take the tram to the Pier - I often find it's much of a muchness to take either the train or the walkways. For the tram you have to go down several large escalators, sometimes wait a minute or two for a train, then take the escalators all the way back up. I find it more pleasant to take the walkways (more to see)
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Old Sep 14, 2015, 9:47 pm
  #492  
 
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Originally Posted by JIMCHI
So as long as we use the moving sidewalks, we can move freely back and forth from, let's say, the Wing and the Pier lounges. We have a 5 hr. connection if everything is on time, arriving on KA from PVG, and departing to SFO which is usually from gates 3 or 4. With (hopefully) all this time we would like to visit both lounges.
Noting that you are flying in from PVG, depending on PLA/ATC you may not be getting the 5 hours that you are anticipating. Suggest that you have a back-up plan by choosing which lounge (singular) you want to try out on this occassion.
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Old Sep 15, 2015, 2:11 pm
  #493  
 
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Originally Posted by percysmith
CX/KA gives a minute a gate (with around 13 gates between Pier and Wing) but yes I reckon with walkway 8 mins is doable.

Where did you get that diagram? It is barely visible on this forum - I'd like to see a clearer copy.

Thanks to all for their advice.
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Old Sep 15, 2015, 7:59 pm
  #494  
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Originally Posted by JIMCHI
Where did you get that diagram? It is barely visible on this forum - I'd like to see a clearer copy.

Thanks to all for their advice.
Came with my BP. Sorry didn't had the original with me at that time, I extracted this from an FB chat with a friend.

This should be clearer:

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Old Sep 24, 2015, 8:56 am
  #495  
 
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Location: BOS
Programs: AA Executive Plat previous CO / UA Premier Gold
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Multiple flights, mix Economy and Business, determine lounge access

Hi!

I wanted to ask what would determine my Lounge access.
Flying economy on AA (BOS-JFK), AA (CX metal JFK-HKG) then Business CX HKG-SIN
AA Gold member.
So with this itinerary, can I have access to AA lounge in BOS and CX lounge in JFK?

Thanks in advance!
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