Oct 29, 2013, 2:12 am
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
Dec 9, 2015, 11:29 am
#571
Join Date: Jul 2012
Posts: 46
Unfortunately not. BA's Concorde room is outside the Oneworld lounge agreement - access is strictly for BA passengers only, not those on other airlines.
The main BA lounge is divided into two - a business class section, and one for first class. You'll have access to the dedicated section for First.
The main BA lounge is divided into two - a business class section, and one for first class. You'll have access to the dedicated section for First.
I googled it and a guy reviewed the First Class side of the BA lounge at JFK, with some pictures too. It's very plain and bland, and the so-called "buffet" is really extremely simple, not much of a meal.
Considering that my flight will be 1:55pm, i'll have time for lunch beforehand, so i may have to look for a decent salad bar-type of restaurant in the regular terminal food court area. I can't imagine those minimal finger sandwiches and packaged crackers and yogurt cups be a good solid lunch.
I'll arrive a full 3 hours ahead of the 1:55pm take off time, in order to ensure plenty of time for security checks and all. That might be a bit too early, considering how some have said that First Class Cathay has its own area for security checks which has shorter lines.
What do the highly experienced folks here think about: lunch options at JFK, and time of arrival for a 1:55pm Cathay flight to HKG please? I've only done Business Class always, so this will be a first time experience going on Cathay first class. Thanks in advance.
Dec 11, 2015, 3:57 am
#572
Join Date: Jul 2004
Posts: 274
Can someone help me out here?
I'm flying HKG-NRT-LAX, first leg on CX in J (no F cabin available) and second leg on JL in F. Same day.
Someone mentioned here I will not get F lounge access in HKG. But this contradicts what I see on the Oneworld site:
"Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight."
Anyone had a similar routing and can share his/her experience? Thank you!
I'm flying HKG-NRT-LAX, first leg on CX in J (no F cabin available) and second leg on JL in F. Same day.
Someone mentioned here I will not get F lounge access in HKG. But this contradicts what I see on the Oneworld site:
"Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight."
Anyone had a similar routing and can share his/her experience? Thank you!
Dec 11, 2015, 4:43 am
#573
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Dec 17, 2015, 12:49 am
#574
Join Date: Jul 2013
Posts: 1,872
I have been told we have access to the Cathy Pacific Arrival lounge in HKG after our flight from ORD on biz class. But some have said that that lounge is a very small lounge and can be crowded. Now we are 3 including a toddler and few big bags and stroller. I have Priority Pass card and I can use it for family members with me. Is there any Arrival lounge I can go to that accepts PP card?
Thanks
Thanks
Dec 17, 2015, 1:15 am
#575
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I have been told we have access to the Cathy Pacific Arrival lounge in HKG after our flight from ORD on biz class. But some have said that that lounge is a very small lounge and can be crowded. Now we are 3 including a toddler and few big bags and stroller. I have Priority Pass card and I can use it for family members with me. Is there any Arrival lounge I can go to that accepts PP card?
Thanks
Thanks
The Arrival is usually busy in the early morning (say, before 8:30am). As your flight arrives around 8pm, it will be 9pm when you exit customs. People arriving that time of day will rush back homes or to their hotels. The Arrival shouldn't be busy.
Dec 20, 2015, 5:40 pm
#576
Join Date: Apr 2014
Location: MKE
Programs: AA, UA, Hilton Gold
Posts: 6
First lounge access
Two of us are planning to travel from ORD to Bangkok via Hong Kong in F. I plan to use as much of my 24 hr connection which could possibly be a business class the next day from HKG-BKK due to a lack of First. I want to use the Pier, First Class lounge and the cabanas.
1. With a F award ticket, will we be able to use the lounge on arrival or the next day prior to our leg to BKK?
2. If we get stuck with one First and one Business can we both still use the first lounge on arrival?
3. Would I be better using this route in reverse as a one-way return?
Thanks,
1. With a F award ticket, will we be able to use the lounge on arrival or the next day prior to our leg to BKK?
2. If we get stuck with one First and one Business can we both still use the first lounge on arrival?
3. Would I be better using this route in reverse as a one-way return?
Thanks,
Dec 20, 2015, 6:01 pm
#577
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Two of us are planning to travel from ORD to Bangkok via Hong Kong in F. I plan to use as much of my 24 hr connection which could possibly be a business class the next day from HKG-BKK due to a lack of First. I want to use the Pier, First Class lounge and the cabanas.
1. With a F award ticket, will we be able to use the lounge on arrival or the next day prior to our leg to BKK?
2. If we get stuck with one First and one Business can we both still use the first lounge on arrival?
3. Would I be better using this route in reverse as a one-way return?
Thanks,
1. With a F award ticket, will we be able to use the lounge on arrival or the next day prior to our leg to BKK?
2. If we get stuck with one First and one Business can we both still use the first lounge on arrival?
3. Would I be better using this route in reverse as a one-way return?
Thanks,
1. No and no.
2. No.
3. That depends on the traveler(s).
Dec 20, 2015, 6:24 pm
#578
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Two of us are planning to travel from ORD to Bangkok via Hong Kong in F. I plan to use as much of my 24 hr connection which could possibly be a business class the next day from HKG-BKK due to a lack of First. I want to use the Pier, First Class lounge and the cabanas.
1. With a F award ticket, will we be able to use the lounge on arrival or the next day prior to our leg to BKK?
2. If we get stuck with one First and one Business can we both still use the first lounge on arrival?
3. Would I be better using this route in reverse as a one-way return?
Thanks,
1. With a F award ticket, will we be able to use the lounge on arrival or the next day prior to our leg to BKK?
2. If we get stuck with one First and one Business can we both still use the first lounge on arrival?
3. Would I be better using this route in reverse as a one-way return?
Thanks,
While you can't use the First lounge on arrival from ORD, you will have access to the Arrival lounge. This is more like a business class lounge however - but enough to have a shower and a bite to eat. The Arrival lounge is located after you have collected your bags and exit into the main arrival hall.
Dec 27, 2015, 5:36 pm
#579
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
I was there twice the past few days (just happened that the departure gates (Gates 47 and 36) were faraway). I used showers both times. I recall there are doors, but I may get that mixed up with other places.
OTOH, the day break rooms in the old Pier F were replaced by the day suites. The old day break rooms had doors. The new day suites have curtains. I haven't used it yet. The lounge agent said we cannot hear lounge announcements inside (but I think you can hear your neighbours snoring
).
OTOH, the day break rooms in the old Pier F were replaced by the day suites. The old day break rooms had doors. The new day suites have curtains. I haven't used it yet. The lounge agent said we cannot hear lounge announcements inside (but I think you can hear your neighbours snoring
).Whoever designed these "day suites" is a complete fool.
Dec 31, 2015, 11:02 am
#580
Join Date: Aug 2008
Location: SIN
Posts: 849
[mod hat] First of all, Priority Pass is not a topic for this forum. [/mod hat] Anyway, Priority Pass is for departure only, and is only free for the member (so unless you are all members...). Please check on their website.
The Arrival is usually busy in the early morning (say, before 8:30am). As your flight arrives around 8pm, it will be 9pm when you exit customs. People arriving that time of day will rush back homes or to their hotels. The Arrival shouldn't be busy.
The Arrival is usually busy in the early morning (say, before 8:30am). As your flight arrives around 8pm, it will be 9pm when you exit customs. People arriving that time of day will rush back homes or to their hotels. The Arrival shouldn't be busy.
Jan 1, 2016, 10:42 am
#581
Join Date: Sep 2008
Location: Florida
Programs: Amex, AA, BA, Delta, True Blue, Hyatt, Fairmont, Marriott, HH, IHG
Posts: 136
CX 0845 JFK to HKG, 0130 departure, when to arrive
We are flying J but it looks like the BA galleries lounge in T7 closes at 2200. Are there any other other lounges available from 2200 until pre-departure? If not, when is the best time to arrive at T-7 for this flight?
Please disregard, unless I am wrong. I think we should just plan to arrive at T7 about 2 hours before the flight, and forget the lounge, as the terminal should not be busy at that hour of the night.
Please disregard, unless I am wrong. I think we should just plan to arrive at T7 about 2 hours before the flight, and forget the lounge, as the terminal should not be busy at that hour of the night.
Last edited by bigjimbo99; Jan 1, 2016 at 5:14 pm Reason: I think I found the answer in an old thread.
Jan 4, 2016, 10:28 pm
#582
Join Date: Apr 2008
Location: PNW
Programs: FreeAgent; DL Silver; IHG Diamond/ Ambassador
Posts: 705
The Bridge has some interesting decor/ curios arranged in huge shelves. I was told they are mostly from local craftsmen.
Anyone know the origins of the set of porcelain/ ceramic "teddy bears?"
I saw a photo on another site, it's on the top-left hand of the shelf on the second photo:
http://www.sqtalk.com/forum/showthre...820#post182820
Anyone know the origins of the set of porcelain/ ceramic "teddy bears?"
I saw a photo on another site, it's on the top-left hand of the shelf on the second photo:
http://www.sqtalk.com/forum/showthre...820#post182820
Jan 4, 2016, 10:32 pm
#583
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,507
Jan 5, 2016, 12:36 am
#584
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
I am writing this from one of the "day suites". Even though I have two blankets, I am freezing. The lounge attendants, who barely speak any English, say they have no way to turn down the air condition. The air blows out really strongly at a temperature of about 10 degrees Celsius. The other thing is that the blinds are not blackout blinds, so it is very bright in this room. Finally, there is a pretty strong light above these blinds which cannot be turned off.
Whoever designed these "day suites" is a complete fool.
Whoever designed these "day suites" is a complete fool.
Jan 5, 2016, 10:37 am
#585
Join Date: May 2011
Location: Italy
Programs: BAEC Gold, TK Gold, Accor Gold
Posts: 310
Hi All,
I am new on this forum and I have a question.
In Feb. I will be flying to HKG on Turkish Airlines connecting then to a CX flight HKG to MNL in Y class. The ticket is issued by TK but the flight to MNL is booked under a CX flight number.
I am a OW Sapphire Member (Gold on Air Berlin). Am I right in thinking that I will have access to CX's J lounges for myself + one guest?
If so, what lounge in particular would you suggest?
Thank you !
I am new on this forum and I have a question.
In Feb. I will be flying to HKG on Turkish Airlines connecting then to a CX flight HKG to MNL in Y class. The ticket is issued by TK but the flight to MNL is booked under a CX flight number.
I am a OW Sapphire Member (Gold on Air Berlin). Am I right in thinking that I will have access to CX's J lounges for myself + one guest?
If so, what lounge in particular would you suggest?
Thank you !