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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Sep 24, 2015, 3:36 pm
  #496  
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Originally Posted by flynew
Hi!

I wanted to ask what would determine my Lounge access.
Flying economy on AA (BOS-JFK), AA (CX metal JFK-HKG) then Business CX HKG-SIN
AA Gold member.
So with this itinerary, can I have access to AA lounge in BOS and CX lounge in JFK?

Thanks in advance!
Unfortunately not.

AA Gold is the equivalent of OneWorld Ruby. This doesn't afford lounge access for flights in economy.

You will have lounge access in Hong Kong because you are flying business class HKG-SIN, and you will be entering by virtue of class-of-service.

Your business class ticket HKG-SIN doesn't afford lounge access for other flights on your itinerary.
LHR/MEL/Europe FF is offline  
Old Sep 25, 2015, 5:27 am
  #497  
 
Join Date: Nov 2003
Location: BNE
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Does the 'connecting rule' apply only at the connecting airport or also at the origin?

I'm flying HKG-SIN-SYD on CX J connecting to BA F and would like to visit the Wing and Pier F lounges at HKG. Also, am I to use CX F or J check-in?

Thanks
TEX277 is offline  
Old Sep 25, 2015, 6:08 am
  #498  
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Originally Posted by TEX277
Does the 'connecting rule' apply only at the connecting airport or also at the origin?

I'm flying HKG-SIN-SYD on CX J connecting to BA F and would like to visit the Wing and Pier F lounges at HKG. Also, am I to use CX F or J check-in?

Thanks
it applies only at the connecting airport.

In HKG you are only entitled to business class check-in and the business class lounge.
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Old Sep 25, 2015, 6:32 am
  #499  
 
Join Date: Nov 2003
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Originally Posted by LHR/MEL/Europe FF
it applies only at the connecting airport.

In HKG you are only entitled to business class check-in and the business class lounge.
Many thanks for the swift response. I'll enjoy a lie in instead then!
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Old Sep 30, 2015, 12:58 am
  #500  
 
Join Date: Oct 2010
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If I want to enjoy both the Wing and the Pier, is 3 hrs layover enough? I will arrive on 6:10 am and the connection flight depart on 9:10 am.
thanks
saintbiz is offline  
Old Sep 30, 2015, 1:49 am
  #501  
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Originally Posted by saintbiz
If I want to enjoy both the Wing and the Pier, is 3 hrs layover enough? I will arrive on 6:10 am and the connection flight depart on 9:10 am.
thanks
Not really, but it depends what you want to do in each lounge.

Assuming around 15 minutes to get from the plane to the lounge, and departing the lounge around 30 minutes prior to departure, the 2 hours left is probably about right to enjoy one lounge.

Moving between the two lounges will take you about 15 minutes, further eating into your lounge time.

However - it depends what you want to do. If you want a shower/bath and meal, one lounge is about it. If you just want to have 'a look', you could have a glass of champagne in the wing before going to the Pier for a meal (or vv).

If you are really wanting to visit both lounges, plan carefully. Start with the lounge farthest from your departure gate, and move to the closer lounge second... otherwise you have to factor in even more time to get back to your departure gate.
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Old Sep 30, 2015, 12:34 pm
  #502  
 
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I will be travelling JFK-HKG in CX F, connecting to HKG-KUL in MH C.

HKG-KUL was originally booked in CX C, and I know from past experience that under that scenario, I would have had access to the CX F lounges in HKG. Just wanting to check that this is still true now that my HKG-KUL has been invol rebooked to MH?
airoli is offline  
Old Sep 30, 2015, 3:33 pm
  #503  
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Originally Posted by airoli
I will be travelling JFK-HKG in CX F, connecting to HKG-KUL in MH C.

HKG-KUL was originally booked in CX C, and I know from past experience that under that scenario, I would have had access to the CX F lounges in HKG. Just wanting to check that this is still true now that my HKG-KUL has been invol rebooked to MH?
You will have access to the F lounge anyway because of the OneWorld connection rule.

Long haul F/J -> Short haul (J/Y) gives you lounge access based on the class of the arriving long haul flight.
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Old Oct 4, 2015, 9:53 pm
  #504  
 
Join Date: Jul 2002
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AKL NZ Lounge

Does anyone know if a OW Emerald will get access to the NZ lounge at Auckland AKL when flying Economy or Premium economy on a CX-coded & CX-metal flight?

According to the One World site the NZ lounge is the one contracted for CX passengers at Auckland rather than the Qantas Club.
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Old Oct 4, 2015, 10:25 pm
  #505  
 
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Originally Posted by stewardo
Does anyone know if a OW Emerald will get access to the NZ lounge at Auckland AKL when flying Economy or Premium economy on a CX-coded & CX-metal flight?

According to the One World site the NZ lounge is the one contracted for CX passengers at Auckland rather than the Qantas Club.
If there is no CX lounge in an airport, OWE/OWS/DM/GO/SL/F/J passengers can access CX's designated lounge when departing on CX flights. In this case, it will be the Air New Zealand lounge:
https://www.cathaypacific.com/cx/en_...tails.AKL.html
cxfan1960 is offline  
Old Oct 5, 2015, 4:18 pm
  #506  
 
Join Date: Jul 2002
Location: LCY
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Originally Posted by cxfan1960
If there is no CX lounge in an airport, OWE/OWS/DM/GO/SL/F/J passengers can access CX's designated lounge when departing on CX flights. In this case, it will be the Air New Zealand lounge:
https://www.cathaypacific.com/cx/en_...tails.AKL.html
Many thanks - appreciate it.
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Old Oct 5, 2015, 5:25 pm
  #507  
 
Join Date: Nov 2006
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Originally Posted by cxfan1960
If there is no CX lounge in an airport, OWE/OWS/DM/GO/SL/F/J passengers can access CX's designated lounge when departing on CX flights. In this case, it will be the Air New Zealand lounge:
https://www.cathaypacific.com/cx/en_...tails.AKL.html
There may be an exception - I am uncertain if there is any designated lounge for all-Y flights.
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Old Oct 7, 2015, 3:11 am
  #508  
 
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I heard on another board that the lounge at BKK is planning on changing it's opening hours.
Any news on whether this maybe the case?
Nightbus to Dalson is offline  
Old Oct 11, 2015, 11:36 pm
  #509  
 
Join Date: Oct 2014
Location: SEA
Posts: 2,021
Originally Posted by cmn.jcs
Unfortunately, no (though the CX lounge at LAX is the collective oneworld lounge, FYI). The CX lounge is post-security in TBIT. Also, as I understand it, you can't use oneworld lounges on arrival without connecting to another oneworld flight, so you couldn't access the AA Admiral's Club in T4 (it's possible that you can in practice, so someone may correct me).

Are you able to access the AS Board Room with the F transcon? Is there something in particular that you're looking for?
I've heard TBIT at LAX is now open to anyone with a same day departure out of LAX.

I'll be flying HKG-LAX-SEA. CX F from HKG to LAX then AS to SEA. Anyone know if it is possible for me to access the OneWorld lounge or possibly Qantas F Lounge in TBIT as an "arrival lounge" during my layover?
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Old Oct 12, 2015, 1:28 am
  #510  
 
Join Date: Nov 2006
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Originally Posted by Single_Flyer
I've heard TBIT at LAX is now open to anyone with a same day departure out of LAX.

I'll be flying HKG-LAX-SEA. CX F from HKG to LAX then AS to SEA. Anyone know if it is possible for me to access the OneWorld lounge or possibly Qantas F Lounge in TBIT as an "arrival lounge" during my layover?
No, as a transit departure lounge as AS is not a member of OW.
No, as an arrival lounge as CX does not have arrival lounge in LAX.

I suppose you are departing from T6. I wasn't aware there is a way to get to TBIT departure from T6. Do you have Board Room membership?

Last edited by cxfan1960; Oct 12, 2015 at 1:39 am Reason: Add question on Board Room membership
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