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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#526
Suspended
Join Date: Sep 2015
Programs: AA & SPG Plat
Posts: 387
#527
Join Date: Aug 2012
Posts: 544
Thanks for all the responses re kids in F/J! I'll probably go ahead and book my wife in F and the rest of us in Y. She can visit back once or twice, but mostly just relax and get a good night's sleep for once.
Any input on lounge access? With mom with a legit F ticket and me and 2 kids with Y, any chance we can all get into F lounge in either JFK or HKG? I've read about Qantas having a nice lounge in HKG -- any chance for whole family there? We'll have a while in HKG before heading on to Bangkok and lounge access would be nice if possible.
Thanks!
Any input on lounge access? With mom with a legit F ticket and me and 2 kids with Y, any chance we can all get into F lounge in either JFK or HKG? I've read about Qantas having a nice lounge in HKG -- any chance for whole family there? We'll have a while in HKG before heading on to Bangkok and lounge access would be nice if possible.
Thanks!
#528
Suspended
Join Date: Sep 2015
Programs: AA & SPG Plat
Posts: 387
Any input on lounge access? With mom with a legit F ticket and me and 2 kids with Y, any chance we can all get into F lounge in either JFK or HKG? I've read about Qantas having a nice lounge in HKG -- any chance for whole family there? We'll have a while in HKG before heading on to Bangkok and lounge access would be nice if possible.
Thanks!
Thanks!
#529
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Thanks for all the responses re kids in F/J! I'll probably go ahead and book my wife in F and the rest of us in Y. She can visit back once or twice, but mostly just relax and get a good night's sleep for once.
Any input on lounge access? With mom with a legit F ticket and me and 2 kids with Y, any chance we can all get into F lounge in either JFK or HKG? I've read about Qantas having a nice lounge in HKG -- any chance for whole family there? We'll have a while in HKG before heading on to Bangkok and lounge access would be nice if possible.
Thanks!
Any input on lounge access? With mom with a legit F ticket and me and 2 kids with Y, any chance we can all get into F lounge in either JFK or HKG? I've read about Qantas having a nice lounge in HKG -- any chance for whole family there? We'll have a while in HKG before heading on to Bangkok and lounge access would be nice if possible.
Thanks!
Sure the seats aren't conducive to easily talk, but with some careful seat selection you could have everyone fairly close to each other/able to communicate when you need. 4 in business would be pretty good, all will have lounge access.
The only thing you'll miss in J rather than F are PJs (and you can bring your own ). You can get just a good sleep in the business class offering.
#530
Join Date: Aug 2012
Posts: 544
Honestly - I don't think biz class for 3 or 4 of you (rather than 1F 3 economy) will be 'all that bad'.
Sure the seats aren't conducive to easily talk, but with some careful seat selection you could have everyone fairly close to each other/able to communicate when you need. 4 in business would be pretty good, all will have lounge access.
The only thing you'll miss in J rather than F are PJs (and you can bring your own ). You can get just a good sleep in the business class offering.
Sure the seats aren't conducive to easily talk, but with some careful seat selection you could have everyone fairly close to each other/able to communicate when you need. 4 in business would be pretty good, all will have lounge access.
The only thing you'll miss in J rather than F are PJs (and you can bring your own ). You can get just a good sleep in the business class offering.
#531
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Just as an example you could take 11A/D and 12A/D (for the family of four), kids by the window, parents in the middle - everyone can at least keep tabs on each other, and you basically have a private half of the plane to yourselves. (Works similarly for the other side 11 and 12 G/K.)
Or you could move right to the back in 25 and 26 A/D (etc)
http://www.cathaypacific.com/cx/en_A...300er-77h.html
(apologies for going OT - this should probably be in another thread on seating)
Or you could move right to the back in 25 and 26 A/D (etc)
http://www.cathaypacific.com/cx/en_A...300er-77h.html
(apologies for going OT - this should probably be in another thread on seating)
#532
Join Date: Aug 2012
Posts: 544
Just as an example you could take 11A/D and 12A/D (for the family of four), kids by the window, parents in the middle - everyone can at least keep tabs on each other, and you basically have a private half of the plane to yourselves. (Works similarly for the other side 11 and 12 G/K.)
Or you could move right to the back in 25 and 26 A/D (etc)
http://www.cathaypacific.com/cx/en_A...300er-77h.html
(apologies for going OT - this should probably be in another thread on seating)
Or you could move right to the back in 25 and 26 A/D (etc)
http://www.cathaypacific.com/cx/en_A...300er-77h.html
(apologies for going OT - this should probably be in another thread on seating)
#534
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
#535
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Thanks! It is a CX flight, one more question will I get access if it is a codeshare flight (ex. AA flight departing SFO and use the SFO CX lounge)?
#536
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
It follows the metal not the codeshare. If you are on CX metal, you can use the CX SFO lounge. If you're on AA metal, you cannot use it.
#537
Join Date: Feb 2013
Location: ORD
Posts: 166
Just as a data point they allowed us lounge access.
#538
Formerly known as linzbh
Join Date: Dec 2013
Location: LON
Programs: BAEC GGL, Hilton Diamond, Bonvoy Titanium
Posts: 459
Hi All,
I will be OWE via BA by the time I next reach HKG but I am looking for book a CX flight with some old MH Miles of which I have no OW status.
If I book the redemption with MH will I still be able to access the Wing or Pier F lounges with my BA gold card even though my BP will have an MH blue FFN?
I will be OWE via BA by the time I next reach HKG but I am looking for book a CX flight with some old MH Miles of which I have no OW status.
If I book the redemption with MH will I still be able to access the Wing or Pier F lounges with my BA gold card even though my BP will have an MH blue FFN?
#539
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Hi All,
I will be OWE via BA by the time I next reach HKG but I am looking for book a CX flight with some old MH Miles of which I have no OW status.
If I book the redemption with MH will I still be able to access the Wing or Pier F lounges with my BA gold card even though my BP will have an MH blue FFN?
I will be OWE via BA by the time I next reach HKG but I am looking for book a CX flight with some old MH Miles of which I have no OW status.
If I book the redemption with MH will I still be able to access the Wing or Pier F lounges with my BA gold card even though my BP will have an MH blue FFN?
presenting your card at the lounge is all you need for access.
#540
Formerly known as linzbh
Join Date: Dec 2013
Location: LON
Programs: BAEC GGL, Hilton Diamond, Bonvoy Titanium
Posts: 459
shouldn't be a problem... but in the unlikely event that it is, I have changed the FF number in award bookings to reflect a higher status in another program. Not sure if there's capacity to do that for MH, but I've done it redeeming avios for travel on CX, QF and AA.
presenting your card at the lounge is all you need for access.
presenting your card at the lounge is all you need for access.
Made the booking with MH and logged into the CX MMB changed FFP number no problem
^