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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Apr 26, 2015, 11:09 am
  #376  
 
Join Date: Oct 2009
Posts: 5,041
Hi
Can anyone confirm the opening hours of the CDG lounge?
it says 0600 - 2200 on Cathay's website*, but is that really
everyday i.e. also on Sundays (there's no CX evening flight on Sundays
at least not the dates I checked)


* http://www.cathaypacific.com/cx/en_V...tails.CDG.html
Hannibal Lecter is offline  
Old Apr 28, 2015, 7:07 pm
  #377  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,014
Originally Posted by cmn.jcs
Traveling SFO-HND-HKG-CGK on JL/CX/CX. First and last segment are in J, middle segment is F. Can I access any F lounges in HKG, or is that not permitted since HND-HKG isn't long-haul?
Originally Posted by LHR/MEL/Europe FF
correct... needs long-haul->short haul.
Had a pleasant surprise at HND this morning--checked in and got a lounge invite for the F lounges in HKG. Certainly doesn't match the published OW rules, but far be it from me to turn this down.
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Old Apr 28, 2015, 8:00 pm
  #378  
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Originally Posted by cmn.jcs
Had a pleasant surprise at HND this morning--checked in and got a lounge invite for the F lounges in HKG. Certainly doesn't match the published OW rules, but far be it from me to turn this down.
My apologies! I must have read your original post incorrectly!

Arriving CX F connecting to CX J will get you F lounge (as per the wiki at the top of the thread).
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Old Apr 29, 2015, 1:51 am
  #379  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,014
Originally Posted by LHR/MEL/Europe FF
My apologies! I must have read your original post incorrectly!

Arriving CX F connecting to CX J will get you F lounge (as per the wiki at the top of the thread).
D'oh--should have read the wiki. I assumed that CX granted F access in the same way that OW rules specify.
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Old May 2, 2015, 2:17 pm
  #380  
 
Join Date: Aug 2014
Posts: 3,724
When will the renovated Pier lounge in HKG be reopened?
iluvdoco is offline  
Old May 3, 2015, 10:15 pm
  #381  
 
Join Date: Jan 2012
Location: Paris
Posts: 235
I am flying business class today from Pek-hkg and at 1am tomorrow from hkg-nrt both in J, tomorrow I'm connecting in nrt-jfk in F at 11am. Do I have access to F lounges in hkg?
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Old May 3, 2015, 10:34 pm
  #382  
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Originally Posted by DL172
I am flying business class today from Pek-hkg and at 1am tomorrow from hkg-nrt both in J, tomorrow I'm connecting in nrt-jfk in F at 11am. Do I have access to F lounges in hkg?
not unless you have oneworld emerald status.

you are neither arriving from, or connecting to, first class when you are in Hong Kong.

the flight out of Tokyo in first class doesn't have any leverage for Hong Kong.
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Old May 3, 2015, 11:09 pm
  #383  
 
Join Date: Jan 2012
Location: Paris
Posts: 235
Originally Posted by LHR/MEL/Europe FF
not unless you have oneworld emerald status.

you are neither arriving from, or connecting to, first class when you are in Hong Kong.

the flight out of Tokyo in first class doesn't have any leverage for Hong Kong.
Alright, thanks for the really prompt response. I appreciate it!
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Old May 3, 2015, 11:09 pm
  #384  
 
Join Date: Dec 2011
Posts: 479
Originally Posted by iluvdoco
When will the renovated Pier lounge in HKG be reopened?
This is the most recent (Jan 2015) update I'm aware of:

Construction on The Pier First Class “should finish in late May 2015”, Smith tells Australian Business Traveller, with an official ribbon-cutting in June.

http://www.ausbt.com.au/cathay-pacif...t-class-lounge

And then the business section gets its turn:

http://www.ausbt.com.au/cathay-pacif...s-class-lounge
DH188 is offline  
Old May 4, 2015, 6:59 am
  #385  
 
Join Date: Aug 2014
Posts: 3,724
Originally Posted by DH188
This is the most recent (Jan 2015) update I'm aware of:

Construction on The Pier First Class “should finish in late May 2015”, Smith tells Australian Business Traveller, with an official ribbon-cutting in June.

http://www.ausbt.com.au/cathay-pacif...t-class-lounge

And then the business section gets its turn:

http://www.ausbt.com.au/cathay-pacif...s-class-lounge
Thanks DH188!
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Old May 4, 2015, 12:50 pm
  #386  
 
Join Date: Feb 2013
Location: ORD
Posts: 166
Lounge access in HKG when arriving on CX Biz Class & departing <24hrs on Dragon Air

We are arriving on CX business class on May 7th in Hong Kong from Chicago and will over night before continuing on to Siem Reap the next day on Dragon Air economy class. My question is, may we access any of the business class lounges when departing on Dragon Air because we will still be holding our boarding passes from CX biz?

If yes, does Dragon Air depart from an area with easy lounge access?
Cdnblue is offline  
Old May 4, 2015, 2:42 pm
  #387  
 
Join Date: Aug 2014
Posts: 3,724
Originally Posted by Cdnblue
We are arriving on CX business class on May 7th in Hong Kong from Chicago and will over night before continuing on to Siem Reap the next day on Dragon Air economy class. My question is, may we access any of the business class lounges when departing on Dragon Air because we will still be holding our boarding passes from CX biz?

If yes, does Dragon Air depart from an area with easy lounge access?
Only if on the same day of travel or before 6am the next day

Connecting between oneworld marketed and operated flights:

First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
I'm in the same boat. Figure I'll show them my business class BP from the day before. Might get lucky!
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Old May 5, 2015, 10:45 am
  #388  
 
Join Date: Feb 2014
Location: SIN/BRU
Programs: A3 Silver, BA BLUE, IHG Gold, Hertz President's circle, AY plat
Posts: 233
Is it possible to leave the HKG airside departure area to go to the city after having used the CX departure lounge?

I've a long layover, but I first want to visit the CX departure lounge to get some refreshments before I leave the airport for a few hours. I'm not eligible for the arrivals lounge because I have only OWsapphire, and fly in coach.

Edit: nevermind, there's already a topic about this mentioned in the FAQ (couldn't see FAQ from my mobile device when I posted).

Last edited by fbruno; May 5, 2015 at 10:59 am Reason: couldn't see FAQ from mobile device
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Old May 5, 2015, 8:55 pm
  #389  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Yes, but it's tedious because CX staff member needs to escort you out.
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Old May 11, 2015, 10:15 am
  #390  
 
Join Date: Jan 2014
Posts: 18
Using LAX lounge in transit

Hi There,
I would like to know if a lounge invitation of LAX would be given if I travel from LIM to LAX then Hong Kong.
Since it would be a > 20 hours flight, I would like to use the lounge to take shower before returning to Hong Kong. Since I don't have any experience of lounge access for a transit flight , forgive me if this question is stupid.

Also, if it is possible to use the LAX lounge, is the only available lounge access in LAX is the oneWorld lounge?

Thanks again.
augustinehk is offline  


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