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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old May 11, 2015, 11:22 am
  #391  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
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If you have status that allows lounge access or flying business or first, then yes. Otherwise, no. There are other lounges, but you will need membership or some kind of access.
hiima is offline  
Old May 11, 2015, 11:56 am
  #392  
 
Join Date: Nov 2006
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You can only have lounge access based on the class of service or your OW/MPC status, but not because of the combined lengths of flights.

You can also redeem a lounge pass or visit a pay-in lounge.
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Old May 11, 2015, 1:17 pm
  #393  
 
Join Date: Dec 2009
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Originally Posted by augustinehk
Hi there, would like to ask if I take a flight from LIM - LAX - HKG , being LAX is the transit airport, am I able to use the lounge in LAX? Will a lounge invitation issue to me in LIM? Since I don't have experience in using lounge during transit, do apologize if this questions is a bit silly.

If possible, is the only lounge available in LAX is the oneWorld lounge? thanks.
Assuming that you're oneworld sapphire or above, or have a business/first ticket, you'll be good to use the lounge in LAX. The only one airside in the Tom Brady International Terminal is the oneworld lounge. If you're in business, you'll have access to the business lounge, if in first, the first lounge. If an invite isn't presented to you in LIM, you'll just need to present your onward boarding pass to HKG.
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Old May 11, 2015, 1:40 pm
  #394  
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As there is no transit, you may access any lounge that you would be able to access were you flying LIM-LAX or LAX-HKG.

Do you have any status on any carrier and what class of service are you flying?
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Old May 11, 2015, 1:46 pm
  #395  
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With >20 hours of "transit", you might as well book a hotel room for a proper sleep.

Nevermind he meant the flight

Last edited by JALPak; May 11, 2015 at 2:31 pm
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Old May 11, 2015, 1:52 pm
  #396  
 
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Originally Posted by JALPak
With >20 hours of "transit", you might as well book a hotel room for a proper sleep.
I think he means the flight all together is more than 20 hours.
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Old May 11, 2015, 2:31 pm
  #397  
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Originally Posted by hiima
I think he means the flight all together is more than 20 hours.
Oops my bad
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Old May 11, 2015, 3:21 pm
  #398  
 
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Originally Posted by cmn.jcs
Assuming that you're oneworld sapphire or above, or have a business/first ticket, you'll be good to use the lounge in LAX. The only one airside in the Tom Brady International Terminal is the oneworld lounge. If you're in business, you'll have access to the business lounge, if in first, the first lounge. If an invite isn't presented to you in LIM, you'll just need to present your onward boarding pass to HKG.
There is a QF International First lounge for OWE.
cxfan1960 is offline  
Old May 11, 2015, 3:56 pm
  #399  
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Originally Posted by augustinehk
Hi There,
I would like to know if a lounge invitation of LAX would be given if I travel from LIM to LAX then Hong Kong.
Since it would be a > 20 hours flight, I would like to use the lounge to take shower before returning to Hong Kong. Since I don't have any experience of lounge access for a transit flight , forgive me if this question is stupid.

Also, if it is possible to use the LAX lounge, is the only available lounge access in LAX is the oneWorld lounge?

Thanks again.
If you are flying in a premium cabin (first or business class), or if you have eligible status in the airline you are going to fly to Hong Kong (which is usually gold or above, depending on the programme), you will have lounge access during transit.

If you meet the above criteria you will be directed by the airline to the lounge you can use.
LHR/MEL/Europe FF is offline  
Old May 11, 2015, 5:46 pm
  #400  
 
Join Date: Jan 2014
Posts: 18
Thanks All, I'll probably travel on J class so that I should be able to use it. Thanks!
augustinehk is offline  
Old May 14, 2015, 10:49 am
  #401  
 
Join Date: Jul 2013
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I'm a OW Sapphire and will be arriving on a Saturday at 00:10 am (CX). Does that still meet the requirement "CX/KA flight arriving on the same day" so I could get into one of the lounges in the morning to freshen up?

My onward flight is on a separate ticket with AA.

Last edited by ckx2; May 14, 2015 at 10:56 am
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Old May 14, 2015, 11:58 am
  #402  
 
Join Date: Dec 2009
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Originally Posted by ckx2
I'm a OW Sapphire and will be arriving on a Saturday at 00:10 am (CX). Does that still meet the requirement "CX/KA flight arriving on the same day" so I could get into one of the lounges in the morning to freshen up?

My onward flight is on a separate ticket with AA.
Are you saying you arrive Saturday morning, and then fly out that Saturday afternoon on AA138? If so, your arriving ticket doesn't much matter, the fact that you're departing on a OW-operated flight will be sufficient for getting you into any of the OW lounges (as well as the Plaza Premium lounge AA uses for its flight).
cmn.jcs is offline  
Old May 14, 2015, 9:09 pm
  #403  
 
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ARGH. Thank you - sometimes it's so easy ...
ckx2 is offline  
Old May 18, 2015, 3:14 pm
  #404  
 
Join Date: Apr 2009
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I am traveling on CX in Jan 2016 on an award ticket. LAX-HKG F and HKG-JNB Business (this route doesn't have an F). Will I have access to the F lounge in HKG? I have no airline status except with Alaska Airlines.
smiem is offline  
Old May 18, 2015, 3:40 pm
  #405  
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Originally Posted by smiem
I am traveling on CX in Jan 2016 on an award ticket. LAX-HKG F and HKG-JNB Business (this route doesn't have an F). Will I have access to the F lounge in HKG? I have no airline status except with Alaska Airlines.
Yes - connecting CX-CX, provided you are in transit, you will be issued a lounge invitation for the F lounge in HKG.
LHR/MEL/Europe FF is offline  


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