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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Jan 26, 2015, 11:21 pm
  #331  
 
Join Date: Nov 2012
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Originally Posted by VNAFlyer
Would an MPC Diamond/Gold or C pax flying on a CX-coded flight operated by another airline, e.g., VN, be granted access to the CX lounges?
If you're DM you can access the CX lounge regardless to the airline you're flying (doesn't even need to be codeshared).

If you're GO or flying J/C, you need to be flying a OW airline to have access.

Otherwise, no (so in answering your question, you don't have access unless you're DM).

Last edited by alphaod; Jan 26, 2015 at 11:26 pm
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Old Jan 27, 2015, 12:28 am
  #332  
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Originally Posted by alphaod
If you're DM you can access the CX lounge regardless to the airline you're flying (doesn't even need to be codeshared).

If you're GO or flying J/C, you need to be flying a OW airline to have access.

Otherwise, no (so in answering your question, you don't have access unless you're DM).
Thank you... didn't know that DMs had access like that!
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Old Feb 9, 2015, 9:46 pm
  #333  
 
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If I'm flying HKG-HND on JL business then HND-SFO on JL first, can I access the Wing First class lounge? I'm confused if you need to depart HKG on oneworld First in order to use it, or just in your itinerary somewhere. Thanks.
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Old Feb 9, 2015, 11:33 pm
  #334  
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Originally Posted by hamburglar
If I'm flying HKG-HND on JL business then HND-SFO on JL first, can I access the Wing First class lounge? I'm confused if you need to depart HKG on oneworld First in order to use it, or just in your itinerary somewhere. Thanks.
Unless you have oneworld emerald status, you will only have access to the business class lounge in hong kong.

The rule allowing access to a higher class lounge concerns connections where you have arrived long-haul, and departing in a lower class short-haul.
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Old Feb 10, 2015, 1:17 am
  #335  
 
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Originally Posted by LHR/MEL/Europe FF

The rule allowing access to a higher class lounge concerns connections where you have arrived long-haul, and departing in a lower class short-haul.
And vice-versa:

Connecting between oneworld marketed and operated flights:
First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).

http://www.oneworld.com/ffp/lounge-access
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Old Feb 11, 2015, 8:16 am
  #336  
 
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Hi guys I have a newbie question:

I travel in J (no status) to Europe from HKG via DOH. It is Qatar Airways but first flight HKG-DOH is operated by Cathay. What lounges I have access to at HKG? Generally, what airline is considered in this cases: the one you bought your ticket (Qatar) or the one flight is operated by (Cathay)?

Tnx for wonderful community.

Last edited by mofolino; Feb 11, 2015 at 8:36 am
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Old Feb 11, 2015, 1:22 pm
  #337  
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Originally Posted by mofolino
Hi guys I have a newbie question:

I travel in J (no status) to Europe from HKG via DOH. It is Qatar Airways but first flight HKG-DOH is operated by Cathay. What lounges I have access to at HKG? Generally, what airline is considered in this cases: the one you bought your ticket (Qatar) or the one flight is operated by (Cathay)?

Tnx for wonderful community.
you will check in with cathay Pacific in Hong Kong.

then, as a oneworld business class passenger, you can access any oneworld business class lounge.

that includes all the cathay lounges, and the qantas lounge.
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Old Feb 12, 2015, 2:18 am
  #338  
 
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Originally Posted by LHR/MEL/Europe FF
you will check in with cathay Pacific in Hong Kong.

then, as a oneworld business class passenger, you can access any oneworld business class lounge.

that includes all the cathay lounges, and the qantas lounge.
Tnx for answer LHR/MEL/Europe ^
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Old Feb 12, 2015, 9:18 am
  #339  
 
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LAX TBIT lounge information

Has anyone been through the Qantas lounge for the early morning CX 897 flight (or other flights around that time)?

I was looking to see what the dining options were for breakfast in the F lounge to see if I should grab a bite before hitting the airport or not.

Thanks in advance!
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Old Feb 12, 2015, 1:45 pm
  #340  
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Originally Posted by goingbananas
Has anyone been through the Qantas lounge for the early morning CX 897 flight (or other flights around that time)?

I was looking to see what the dining options were for breakfast in the F lounge to see if I should grab a bite before hitting the airport or not.

Thanks in advance!
I haven't been to the new F, but I was in the joint lounge in september prior to the 897 - it was a full breakfast offering... sausages, eggs, bacon, cereals, fruit, pastries etc. You won't go hungry!
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Old Feb 14, 2015, 8:42 am
  #341  
 
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If I'm flying Dragonair PVG-HKG in Y and then on a separate ticket Cathay J HKG-DXB just a few hours after arrival do I get lounge access in PVG?

Also, I'm a bit worried if my PVG flight is delayed and I miss the connection, would they work to change my other flight free even though it's a separate tix number?
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Old Feb 14, 2015, 1:43 pm
  #342  
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Originally Posted by HGHUA
If I'm flying Dragonair PVG-HKG in Y and then on a separate ticket Cathay J HKG-DXB just a few hours after arrival do I get lounge access in PVG?

Also, I'm a bit worried if my PVG flight is delayed and I miss the connection, would they work to change my other flight free even though it's a separate tix number?
Unless you have oneworld status (sapphire or above) or CX status (silver or above), you will not get lounge access departing in Y class from PVG. You will get access only in HKG before your business class flight.

Connecting on separate tickets, from Shanghai, I would allow up to 4 hours connecting time depending on the time of day. Early morning the flights are generally on time. Delays, if they are going to happen, usually build after that. They can range anywhere from 30 mins, to 2 hours. And they will usually affect all flights.

That being said, CX's conditions of carriage appear to make provisions to carry you on a later (CX) flight where an incoming CX flight causes you to miss a CX connecting flight.

The conditions of carriage are here: https://www.cathaypacific.com/conten...baggage-en.pdf

See 10.2.2 in particular for their rule. The definition of 'connecting flight' includes flights on separate tickets under Article 1 (page 2).

Basically if you notice flights are delayed on your day of travel, I'd be out at PVG early to get moved to an earlier flight.
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Old Feb 14, 2015, 4:06 pm
  #343  
 
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Thx, appreciate the extra mile effort. Cheers.
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Old Feb 15, 2015, 6:01 pm
  #344  
 
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Originally Posted by LHR/MEL/Europe FF
Unless you have oneworld status (sapphire or above) or CX status (silver or above), you will not get lounge access departing in Y class from PVG. You will get access only in HKG before your business class flight.
I think lounge access in PVG is possible because of same-day connection on J.

Originally Posted by LHR/MEL/Europe FF
Connecting on separate tickets, from Shanghai, I would allow up to 4 hours connecting time depending on the time of day. Early morning the flights are generally on time. Delays, if they are going to happen, usually build after that. They can range anywhere from 30 mins, to 2 hours. And they will usually affect all flights.
I totally agree. Morning PVG flights are mostly on time. Afternoon ones are often delayed and even canceled. Do allow plenty of time for connection (especially if poster already has lounge access in HKG.)
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Old Feb 26, 2015, 10:18 pm
  #345  
 
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Traveling SFO-HND-HKG-CGK on JL/CX/CX. First and last segment are in J, middle segment is F. Can I access any F lounges in HKG, or is that not permitted since HND-HKG isn't long-haul?
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