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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#421
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
I'd be heading to the closest CX lounge to the departure gate, and if your flight is leaving from around gates 15-19, go to the QF lounge.
You can lounge hop, so if you have time, check out the QF lounge in addition to the CX one close to your gate.
#422
Join Date: Mar 2013
Posts: 120
Lounge Review: Cathay Pacific The Wing (Hong Kong)
The lounge invitation was given by the check in agent, because I took business class from Hong Kong to Bangkok this time.
This would be my first time to visit the Cathay Pacific Business Class lounge and honestly speaking it was not what I expected.
Lounge Photos (Click here)
Pros:
1. Many different areas allow you to eat different things. Such as sandwiches, juices, sodas and even a noodle bar. I widh there are more hot dishes.
2. Very close to my boarding gate. This might not happen every time.
Cons:
1. The lounge was so crowded. I could hardly find a table and need to share it with others.
2. The distance between the table and my sofa was so so far away that I had to hold the plate to eat.
3. Toilet was almost broken, I could feel that the seat would came off if a heavy weight guy sit on it.
4. The toilets were fully occupied and the encounter of a rude guy.
5. I don’t understand why the business class passenger need to go down and then go to the “business class lounge entrance” and then take the stair to go up again to the lounge.
Conclusion:
No, I am not going to return to this lounge. I felt cheap and uncomfortable.
I can see that the lounge in G/F was less crowded with similar food and no one wait for the toilet.
This would be my first time to visit the Cathay Pacific Business Class lounge and honestly speaking it was not what I expected.
Lounge Photos (Click here)
Pros:
1. Many different areas allow you to eat different things. Such as sandwiches, juices, sodas and even a noodle bar. I widh there are more hot dishes.
2. Very close to my boarding gate. This might not happen every time.
Cons:
1. The lounge was so crowded. I could hardly find a table and need to share it with others.
2. The distance between the table and my sofa was so so far away that I had to hold the plate to eat.
3. Toilet was almost broken, I could feel that the seat would came off if a heavy weight guy sit on it.
4. The toilets were fully occupied and the encounter of a rude guy.
5. I don’t understand why the business class passenger need to go down and then go to the “business class lounge entrance” and then take the stair to go up again to the lounge.
Conclusion:
No, I am not going to return to this lounge. I felt cheap and uncomfortable.
I can see that the lounge in G/F was less crowded with similar food and no one wait for the toilet.
Last edited by sxc; Jun 26, 2015 at 1:04 am Reason: Remove blog advertising.
#423
Join Date: Feb 2011
Location: EWR
Programs: CX Green | UA Silver | Marriott Lifetime Platinum | Hyatt Globalist | Hilton Gold | AA EXP
Posts: 813
In addition to the stairs there's an elevator next to it.
#427
Join Date: Apr 2014
Location: SEA
Programs: AS MVPG
Posts: 117
If I'm arriving at SFO on BA F in transit to an AS flight, would that get me access to the CX lounge there?
Guessing no, but I'm a little unclear based on the lounge admittance page on cathaypacific.com still, so thought you guys would be a good group to ask. Thanks!
Guessing no, but I'm a little unclear based on the lounge admittance page on cathaypacific.com still, so thought you guys would be a good group to ask. Thanks!
#428
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Depending on whether you have lounge access based on your AS status or COT on your AS flight - AS also uses CX lounge (if that hasn't been changed).
#429
Join Date: Oct 2014
Location: Hong Kong
Programs: BA Silver (OWS)
Posts: 654
Afternoon all. Quick question - which lounge is likely to be quietest at about 9pm tonight? Normally I head to the QF lounge if I'm after quiet, but there's lots of QF flights then so I imagine it will not be. Pier maybe?
#430
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Just had a flight out of HKIA today in F, so I checked out the following lounges, the pier, the bridge and the wing. My favorite was the Pier although it is a hike at gate 63 and took forever to get that far. It was fairly deserted when I was there. I used the dining room and had a fantastic pre-flight meal including smoked duck breast, seared salmon and mango sticky rice. Didn't look at the showers but checked out the daybed area and it was nice and comfy with good view. At this point my gate got assigned finally and of course it was at gate 2 so I had to go back to other side of airport. On way I stopped at the bridge which I was not super impressed with, but solid for a business lounge. The wing was a nice lounge although I didn't use their dining room and just had a few drinks there. For dinner and resting in peace and quiet, I really liked the pier, but for just killing time and having drinks the wing was a good fit. Also I used the arrival lounge when I got in to hong kong and there was not much to it at all, but since its for arrivals it served its purpose of giving me a place to check internet and compose myself before venturing out into hong kong.
#431
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Kinda OT here - but does anyone know the link for Asiamiles to redeem miles for lounge access? I know its there but I can't seem to find it.
#432
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
After logging into your MPC (not AM) account, go to "Frequent flyers" then "Redeem your Asia Miles", then "Redeem worldwide lounge access".
#433
Join Date: Apr 2014
Programs: BA Gold member
Posts: 12
I've got a similar query. I’m a BA Gold Card Executive Club member. I’m flying business class from LHR to MEL, via HKG. I’m arriving at HKG on BA27 at 16.45 on 1st August 2015 and leaving for Melbourne at 00.10 on BA4567 (a Cathay flight) on 2nd August. Since my stopover is over 7 hours, I have arranged to meet a friend for dinner in Central. What I was wondering is whether I am entitled to use the Arrivals Lounge at HKA. If not, is it possible to use one of the lounges airside to freshen up and then go into town?
#434
Join Date: Aug 2011
Location: Hong Kong
Programs: CX (elite) and a few others (non-elite)
Posts: 687
I've got a similar query. I’m a BA Gold Card Executive Club member. I’m flying business class from LHR to MEL, via HKG. I’m arriving at HKG on BA27 at 16.45 on 1st August 2015 and leaving for Melbourne at 00.10 on BA4567 (a Cathay flight) on 2nd August. Since my stopover is over 7 hours, I have arranged to meet a friend for dinner in Central. What I was wondering is whether I am entitled to use the Arrivals Lounge at HKA. If not, is it possible to use one of the lounges airside to freshen up and then go into town?
It is technically possible to use a departure lounge on arrival, but you then have the problem of getting a staff member to escort you back through immigration to go landslide. You can search for threads on here to find out how. But it is not encouraged.
#435
Join Date: Apr 2007
Location: Melbourne
Programs: BA GO, CX SL
Posts: 53
No, you aren't allowed to use the arrival lounge, since arrival lounges are excluded under oneworld rules. Sorry.
It is technically possible to use a departure lounge on arrival, but you then have the problem of getting a staff member to escort you back through immigration to go landslide. You can search for threads on here to find out how. But it is not encouraged.
It is technically possible to use a departure lounge on arrival, but you then have the problem of getting a staff member to escort you back through immigration to go landslide. You can search for threads on here to find out how. But it is not encouraged.