Community
Wiki Posts
Search
Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
All signed in members are invited to contribute to this wikipost, and may minimize or maximize wikis by using the +/- functions in the upper right hand corner.


Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Print Wikipost

Lounge Access and other Lounge FAQs

Thread Tools
 
Search this Thread
 
Old Jul 16, 2015, 4:24 am
  #436  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Originally Posted by towski
I was under the impression that business class passengers were entitled to arrival lounge access. Have things changed recently?
arriving biz class on CX/KA is good for access, but not other one world airlines. The OP is arriving BA27 from LHR.
LHR/MEL/Europe FF is offline  
Old Jul 17, 2015, 6:20 am
  #437  
 
Join Date: Apr 2007
Location: Melbourne
Programs: BA GO, CX SL
Posts: 53
Originally Posted by LHR/MEL/Europe FF
arriving biz class on CX/KA is good for access, but not other one world airlines. The OP is arriving BA27 from LHR.
Thanks for the clarification!
towski is offline  
Old Jul 19, 2015, 6:20 am
  #438  
 
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,342
What Business Class lounge has the nicest shower facilities?
Also, does any of the lounges boost an especially nice view of the tarmac? I love looking at planes with a nice glass of champagne .
I will be visiting in the (late) evening.
KLflyerRalph is offline  
Old Jul 20, 2015, 4:01 pm
  #439  
 
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238
so i am making my first cathay flight ever next week. i will be F JFK-HKG then on to SIN in J.

the photos of shower facilities in the wing look amazing and spacious. any ideas on how the new F pier showers stack up? i hate cramped quarters like the emirates showers in DXB.

thanks!
VSLover is offline  
Old Jul 21, 2015, 12:47 am
  #440  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
All the showers are very spacious and well stocked. Even the small Arrival lounge has decent showers. My only annoyance is CX likes to use these doorless shower stalls which means water usually creeps into the other areas.
alphaod is offline  
Old Jul 21, 2015, 4:32 am
  #441  
 
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
Shower for the physically challenged at The Pier F (during my visit last July 14) but it's almost the same as the normal showers.

https://scontent-arn2-1.xx.fbcdn.net...20&oe=564F7B86
thefilipinotraveler is offline  
Old Jul 21, 2015, 6:49 am
  #442  
 
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238
ha, i know what you mean about doorless showers. some are far splashier than others.

thank you for the pier shower pic, very helpful
VSLover is offline  
Old Jul 22, 2015, 12:27 am
  #443  
 
Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,073
For shower I recommend the Qantas lounge. They are not CX owned but I was very pleased with the shower experience.
cysyuen is offline  
Old Jul 22, 2015, 3:41 am
  #444  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by alphaod
All the showers are very spacious and well stocked. Even the small Arrival lounge has decent showers. My only annoyance is CX likes to use these doorless shower stalls which means water usually creeps into the other areas.
IIRC, Pier F showers have door...
cxfan1960 is offline  
Old Jul 22, 2015, 3:22 pm
  #445  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Originally Posted by cxfan1960
IIRC, Pier F showers have door...
Really... Looks like I need to check out the showers at the refreshed Pier.
alphaod is offline  
Old Jul 22, 2015, 7:07 pm
  #446  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by alphaod
Really... Looks like I need to check out the showers at the refreshed Pier.
I was there twice the past few days (just happened that the departure gates (Gates 47 and 36) were faraway). I used showers both times. I recall there are doors, but I may get that mixed up with other places.

OTOH, the day break rooms in the old Pier F were replaced by the day suites. The old day break rooms had doors. The new day suites have curtains. I haven't used it yet. The lounge agent said we cannot hear lounge announcements inside (but I think you can hear your neighbours snoring ).
cxfan1960 is offline  
Old Jul 23, 2015, 7:56 am
  #447  
 
Join Date: Apr 2014
Programs: BA Gold member
Posts: 12
If I can't use the Cathay arrivals lounge, I've heard that it I can use the airside lounges and then somehow get taken across to landside. Is that right? If so, how do I go about it?
wagonwheel is offline  
Old Jul 23, 2015, 9:01 am
  #448  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,014
Originally Posted by wagonwheel
If I can't use the Cathay arrivals lounge, I've heard that it I can use the airside lounges and then somehow get taken across to landside. Is that right? If so, how do I go about it?
There's a link in the wiki to a discussion of this question.

ETA: though now that I think about it, the times I've seen this question it's been because people are taking a short trip to the city, and are just connecting in HKG. Is there any means of access to a lounge that would allow one to use a lounge when arriving in HKG, without connecting?
cmn.jcs is offline  
Old Jul 23, 2015, 9:13 am
  #449  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Originally Posted by cmn.jcs
Is there any means of access to a lounge that would allow one to use a lounge when arriving in HKG, without connecting?
For CX arriving F/J/elite passengers there's the CX Arrival Lounge, for all other passengers (any airline, any class), there's the Plaza Premium Arrivals Lounge (fee based access). Both those are land-side after baggage reclaim.

Otherwise you need a valid boarding pass to access the lounges air-side.
LHR/MEL/Europe FF is offline  
Old Jul 23, 2015, 12:29 pm
  #450  
 
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,342
I noticed CX issues paper lounge invitations. Do you need these or can you just use your BP + FFP card? I plan to lounge hop so loosing my invitation on the first visit would be problematic otherwise
KLflyerRalph is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.