Oct 29, 2013, 2:12 am
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
Feb 2, 2016, 3:16 am
#616
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
...perhaps at another airport, but not CX at HKG. nearly certain the guy/lady is referring to the "morning" morning, not midnight morning. CX has but a sole flight that lands past midnight...and it lands at 00:05am from SIN.
The next CX arrival is "real" morning, usually around 5am. It's either CX138 from SYD, or CX845, 899 or 811 from JFK, EWR or BOS during the Daylight Savings Time of year in the US.
There are no 1am, 2am arrivals (scheduled, at least) on CX at HKG. KA might have one or two later, but not CX.
The next CX arrival is "real" morning, usually around 5am. It's either CX138 from SYD, or CX845, 899 or 811 from JFK, EWR or BOS during the Daylight Savings Time of year in the US.
There are no 1am, 2am arrivals (scheduled, at least) on CX at HKG. KA might have one or two later, but not CX.
Feb 3, 2016, 12:08 am
#618
Join Date: Apr 2004
Location: CA
Posts: 1,309
That is correct.
Thank you for the clarification. Oh well
My times would be like 7Am day one, departs day 2 (23.55 hours later).
Thank you for the clarification. Oh well
My times would be like 7Am day one, departs day 2 (23.55 hours later).
No, because you need a same-day boarding pass to go through transit security and access the airside lounges. The fact it's a "legal" AA ticket is irrelevant.
Let's say hypothetically transit security is asleep at the switch and you make it back airside after transiting without a valid same-day boarding pass (which I've never seen happen in HKG in ~50 transits there, although I have seen this lapse happen at other airports). Even in this hypothetical situation you won't be allowed into the CX F lounge, because you don't have a same-day boarding pass.
(Am I understanding your question correctly? You want to access airside lounges on the day you land, even though your connecting flight isn't until the following day?)
Let's say hypothetically transit security is asleep at the switch and you make it back airside after transiting without a valid same-day boarding pass (which I've never seen happen in HKG in ~50 transits there, although I have seen this lapse happen at other airports). Even in this hypothetical situation you won't be allowed into the CX F lounge, because you don't have a same-day boarding pass.
(Am I understanding your question correctly? You want to access airside lounges on the day you land, even though your connecting flight isn't until the following day?)
Feb 5, 2016, 6:48 am
#619
Join Date: Jan 2014
Location: Liverpool
Programs: BA Gold
Posts: 36
Which lounge - J or F?
Apologies as I have tried to find the answer to this question since originally asking it (albeit in the BA forum) but still not sure of the answer.
In a few weeks, I fly from SYD to NRT via HKG in J (CX) before connecting to F (BA) NRT-LHR. We arrive into HKG at 22:30 on 15 March from SYD and connect to the 01:05 HKG-NRT which departs on 16 March, arriving to NRT at 06:15 to connect to BA F departing at 11:10.
Will our lounge access at HKG be limited to J or can we use F lounge by virtue of the fact that our departing J, connecting to long-haul F is "on the same day"?
In a few weeks, I fly from SYD to NRT via HKG in J (CX) before connecting to F (BA) NRT-LHR. We arrive into HKG at 22:30 on 15 March from SYD and connect to the 01:05 HKG-NRT which departs on 16 March, arriving to NRT at 06:15 to connect to BA F departing at 11:10.
Will our lounge access at HKG be limited to J or can we use F lounge by virtue of the fact that our departing J, connecting to long-haul F is "on the same day"?
Feb 5, 2016, 9:04 am
#620
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
That seems like a painful routing
But any case, I just had an uncle who went HKG-NRT in CX Y connecting to NRT-YVR in JL J. No status. Was still admitted to Cabin lounge.
Hopefully the Pier F and Wing F interpret the rules in the same way though I've been told this is not always the case.
But any case, I just had an uncle who went HKG-NRT in CX Y connecting to NRT-YVR in JL J. No status. Was still admitted to Cabin lounge.
Hopefully the Pier F and Wing F interpret the rules in the same way though I've been told this is not always the case.
Last edited by percysmith; Feb 14, 2016 at 11:25 pm
Feb 5, 2016, 1:27 pm
#622
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,407
Apologies as I have tried to find the answer to this question since originally asking it (albeit in the BA forum) but still not sure of the answer.
In a few weeks, I fly from SYD to NRT via HKG in J (CX) before connecting to F (BA) NRT-LHR. We arrive into HKG at 22:30 on 15 March from SYD and connect to the 01:05 HKG-NRT which departs on 16 March, arriving to NRT at 06:15 to connect to BA F departing at 11:10.
Will our lounge access at HKG be limited to J or can we use F lounge by virtue of the fact that our departing J, connecting to long-haul F is "on the same day"?
In a few weeks, I fly from SYD to NRT via HKG in J (CX) before connecting to F (BA) NRT-LHR. We arrive into HKG at 22:30 on 15 March from SYD and connect to the 01:05 HKG-NRT which departs on 16 March, arriving to NRT at 06:15 to connect to BA F departing at 11:10.
Will our lounge access at HKG be limited to J or can we use F lounge by virtue of the fact that our departing J, connecting to long-haul F is "on the same day"?
In your case you are arriving into HKG in long-haul J and departing on shorthaul J, so you'll have the biz class lounge. There's no F sector attached to that part of the itinerary.
Feb 5, 2016, 1:30 pm
#623
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,407
If you change your connection to fly CX HKG-SIN (in any class) you'll have access to the CX F lounge.
Feb 5, 2016, 2:37 pm
#624
Join Date: Oct 2011
Posts: 4,166
I hate, HATE the old CX J with the top of the seat that juts out and kills my neck for the entire flight. So uncomfortable. And none of the new J seats are available.
Feb 5, 2016, 3:04 pm
#625
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
The only CX lounge you can use in your case is The Arrival, which is landside and has nothing to write about. If you have enough time, you may consider going through the immigration to visit it.
Feb 5, 2016, 3:11 pm
#626
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Lounge question and cabanas
Anyone know what lounge serves afetrnoon tea and around what time?
As for the cabanas, how much soap should I use to make bubbles? It'll be my first time ever trying cabanas and I'm really looking forward to it.
Thanks mates
As for the cabanas, how much soap should I use to make bubbles? It'll be my first time ever trying cabanas and I'm really looking forward to it.
Thanks mates
Feb 5, 2016, 4:56 pm
#627
Join Date: Oct 2011
Posts: 4,166
Feb 5, 2016, 6:07 pm
#628
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,407
Old coffin J is only left on the 747 and A340 now. All other long haul aircraft (A330 and 77G/77H) operating regional routes will have the new configuration.
otherwise regional aircraft will likely have the new regional seats.
otherwise regional aircraft will likely have the new regional seats.
Feb 5, 2016, 9:56 pm
#629
Join Date: Jan 2013
Location: OKC
Programs: AAdvantage EXP, Marriott Rewards Gold, Hilton Honors Diamond, TK M&S Elite
Posts: 290
Super Bowl Monday in CX Lounge?
Flying CX 748 JNB-HKG in J then onward on CX898 in F ; arrive at HKG at 7am on Superbowl Monday. The game kicks off at 7:30 am:
Will the Superbowl be shown in the CX lounges?
Will I be able to clear immigration to get to the lounge for kickoff?
What time will I have to leave the lounge to board CX898-Im hoping to be able to see the first half of the game.
Advice greatly appreciated.
Thanks!
Will the Superbowl be shown in the CX lounges?
Will I be able to clear immigration to get to the lounge for kickoff?
What time will I have to leave the lounge to board CX898-Im hoping to be able to see the first half of the game.
Advice greatly appreciated.
Thanks!
Feb 5, 2016, 11:27 pm
#630
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,407
Flying CX 748 JNB-HKG in J then onward on CX898 in F ; arrive at HKG at 7am on Superbowl Monday. The game kicks off at 7:30 am:
Will the Superbowl be shown in the CX lounges?
Will I be able to clear immigration to get to the lounge for kickoff?
What time will I have to leave the lounge to board CX898-Im hoping to be able to see the first half of the game.
Advice greatly appreciated.
Thanks!
Will the Superbowl be shown in the CX lounges?
Will I be able to clear immigration to get to the lounge for kickoff?
What time will I have to leave the lounge to board CX898-Im hoping to be able to see the first half of the game.
Advice greatly appreciated.
Thanks!
I can't see why the lounge wouldn't be able to accommodate you with the superbowl! They usually have a US news service playing, but as this is a major event, they'd probably be happy to change channels (if it's not on already).
Ask at the lounge entrance what's the latest time you need to head down to the gate for the 898 as you're wanting to watch as much of the game as possible. Generally I'd be starting to make a move from the lounge about 30 minutes before departure - but it depends where your flight is leaving from and which lounge you're in. Ask at the front desk they'll let you know.