Birthday Upgrade?
Jan 1, 2013, 11:00 am
#271
Join Date: May 2009
Posts: 6,978
Probably an oversale upgrade. If CX start to birthday upgrade all OW elites that's too much upgrades for them to swallow.
Jan 1, 2013, 1:33 pm
#272
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
B'day upgrades are processed ahead of time in accordance to CX Marco Polo Silver , Gold, Diamond and up status' only. Other partner programmes do not influence CX's decision.
Jan 1, 2013, 3:21 pm
#273
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Got my Birthday upgrade on my sin-hkg.... I saw it before I went to airport that my seat has been changed to 12K..
At airport it is onfirmed, the agent said I ot birthday upgrade but oly sin-hkg. I asked what about hkg-pvg. He said that is not controlled by them and asked me to check in HKG.
Side track a bit....
- this agent is ather messy. Every time when I flew CX the connecting flight BP and lounge in HKG were put in older. He did not do this. Also I asked him for the lounge invitation in SIN n HKG
- also why at night CX in SIN shift from counter 1 to 9
At airport it is onfirmed, the agent said I ot birthday upgrade but oly sin-hkg. I asked what about hkg-pvg. He said that is not controlled by them and asked me to check in HKG.
Side track a bit....
- this agent is ather messy. Every time when I flew CX the connecting flight BP and lounge in HKG were put in older. He did not do this. Also I asked him for the lounge invitation in SIN n HKG
- also why at night CX in SIN shift from counter 1 to 9
Jan 2, 2013, 3:24 am
#275
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
Yep - i have never once been given the new/upgraded boarding pass in the lounge even when I could see online that i had been upgraded. (except the one time when I asked "i saw online that my seat assignment had changed", just for kicks).
Always at check-in, or at the gate.
Always at check-in, or at the gate.
Jan 3, 2013, 7:44 am
#276
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Yep - i have never once been given the new/upgraded boarding pass in the lounge even when I could see online that i had been upgraded. (except the one time when I asked "i saw online that my seat assignment had changed", just for kicks).
Always at check-in, or at the gate.
Always at check-in, or at the gate.
Jan 3, 2013, 8:11 am
#277
Join Date: May 2009
Posts: 6,978
This happened to me once. Checked-in and got a Y ticket, went on MPC and saw my seat is now in the row 20s. Went up to the lounge agent (in the Wing F when they had a little desk) and said I got a new J seat. He gave me a dirty look because I think he thought I was asking for a J upgrade (maybe he got asked a lot?) and said, "sorry, I can't upgrade your ticket." I replied: "no, I already have been upgraded according to MPC, I just want you to print out my new boarding pass", impatient he did (I don't think he still understands me), and then he had a shocked face when he saw my seat is now J, and printed out a new Boarding Pass for me.
Jan 3, 2013, 9:49 pm
#278
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
I think his shocked face is more likely to the fact that you're a DM more than anything else. CX lounge agents unfortunately get asked many times by other OW members notably AA about upgrades all the time. They really hate that. Hence probably the terse reaction from him.
Jan 5, 2013, 3:24 am
#279
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Yep - i have never once been given the new/upgraded boarding pass in the lounge even when I could see online that i had been upgraded. (except the one time when I asked "i saw online that my seat assignment had changed", just for kicks).
Always at check-in, or at the gate.
Always at check-in, or at the gate.
This happened to me once. Checked-in and got a Y ticket, went on MPC and saw my seat is now in the row 20s. Went up to the lounge agent (in the Wing F when they had a little desk) and said I got a new J seat. He gave me a dirty look because I think he thought I was asking for a J upgrade (maybe he got asked a lot?) and said, "sorry, I can't upgrade your ticket." I replied: "no, I already have been upgraded according to MPC, I just want you to print out my new boarding pass", impatient he did (I don't think he still understands me), and then he had a shocked face when he saw my seat is now J, and printed out a new Boarding Pass for me.
Jan 6, 2013, 5:30 am
#280
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,098
does CX do upgrades on two (or more) flights on the same day?
i'll be doing HND-HKG-TPE-HKG on my birthday in J, and all 3 flights have F. no expectations - i'm happy with what i pay for. but of course an upgrade (or two, or three) would be nice.
if it makes any difference, the HND-HKG-TPE is part of an ex-TPE ticket (which does not allow stopover in HKG on the inbound flight), while the TPE-HKG is on a separate ticket.
i'll be doing HND-HKG-TPE-HKG on my birthday in J, and all 3 flights have F. no expectations - i'm happy with what i pay for. but of course an upgrade (or two, or three) would be nice.
if it makes any difference, the HND-HKG-TPE is part of an ex-TPE ticket (which does not allow stopover in HKG on the inbound flight), while the TPE-HKG is on a separate ticket.
All 3 boarding passes show "V" and the crew (repeatedly) said happy birthday.
Last edited by Psychiatrist; Jan 6, 2013 at 8:56 am Reason: more info
Jan 7, 2013, 7:40 am
#281
Suspended
Join Date: Aug 2010
Location: Vancouver
Programs: CX DM, SQ TPP, QF GO LIFE, OZ*G LIFE, Marriott TIT LIFE, WOH GLOBALIST LIFE, HH DM, BA GO LIFE
Posts: 598
This happened to me once. Checked-in and got a Y ticket, went on MPC and saw my seat is now in the row 20s. Went up to the lounge agent (in the Wing F when they had a little desk) and said I got a new J seat. He gave me a dirty look because I think he thought I was asking for a J upgrade (maybe he got asked a lot?) and said, "sorry, I can't upgrade your ticket." I replied: "no, I already have been upgraded according to MPC, I just want you to print out my new boarding pass", impatient he did (I don't think he still understands me), and then he had a shocked face when he saw my seat is now J, and printed out a new Boarding Pass for me.
Jan 17, 2013, 10:34 pm
#282
Join Date: Dec 2010
Posts: 109
I was lucky enough to get a J-F upgrade LHR-HKG last year (not sure if it was due to my birthday or the fact I was travelling with DM - or combination of both). Needless to say, I hope my luck comes in again this year. Im travelling TPE-SFO and am booked in Y. I know there are no hard and fast rules for this, but I was wondering if anyone had any insight on my two questions:
1) Now that PEY has been introduced, has anyone had any experience with a birthday upgrade and has it been Y-Y+ or Y-J?
2) I noticed that someone mentioned that for multi-leg trips, you would only get UG for the first portion? With TPE-SFO I have the option to do the whole TPE-HKG-SFO on one day, or I can take the last flight out of TPE (day before my birthday) and connect on the early morning CX872, which is technically on my birthday. Again, I know theres no strict rules, but any experiences would be appreciated!
1) Now that PEY has been introduced, has anyone had any experience with a birthday upgrade and has it been Y-Y+ or Y-J?
2) I noticed that someone mentioned that for multi-leg trips, you would only get UG for the first portion? With TPE-SFO I have the option to do the whole TPE-HKG-SFO on one day, or I can take the last flight out of TPE (day before my birthday) and connect on the early morning CX872, which is technically on my birthday. Again, I know theres no strict rules, but any experiences would be appreciated!
Jan 17, 2013, 10:53 pm
#283
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,098
1. I believe marcuslai got a Y-J upgrade on his anniversary (instead of to Y+).
2. It's supposed to be one leg only. But as mentioned in my post above, I got upgraded to F on all 3 flights just a few weeks ago on my birthday. I was only expecting one upgrade.
2. It's supposed to be one leg only. But as mentioned in my post above, I got upgraded to F on all 3 flights just a few weeks ago on my birthday. I was only expecting one upgrade.
