Birthday Upgrade?
Mar 13, 2016, 10:00 am
#421
Join Date: Dec 2005
Location: Singapore
Programs: CX Gold, UA PP, Hyatt Platinum, Marriott Gold, Hilton Gold, Shangri-La Jade
Posts: 37
I just booked myself on a flight in Y on my birthday as well, from HKG to SIN. Hopefully, as a DM, I too will get upgraded even though it's not really a long flight. Last year, I flew two days before and one day after my birthday and didn't get upgraded.
Mar 14, 2016, 11:16 pm
#422
Join Date: Mar 2016
Posts: 2
May 11, 2016, 10:46 pm
#423
Join Date: Dec 2005
Location: Singapore
Programs: CX Gold, UA PP, Hyatt Platinum, Marriott Gold, Hilton Gold, Shangri-La Jade
Posts: 37
I can now report back that I got my first births upgrade ever. Good times sipping champagne while waiting for delayed flight to depart. 🍾
Jun 22, 2016, 7:39 am
#424
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
I'm about to book a flight on my birthday as well this year, did you get upgraded?
Aug 23, 2016, 12:58 am
#426
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE), Accor Gold
Posts: 383
Here to report my birthday upgrade.
I am GO and booked U class(AM reward) last week on CX288(FRA-HKG).
The date I flied was excat my birthday.
When checkin at business class counter, the Asian female smiled and said "Happy Birthday, Mr. XX" to me. Then she immediately printed out my first class BP without making any phone call to the manager. It seemed my updrade was arranged in advance? It was a great flight anyway- both ISM and SP said happy birthday to me.
There was something interesting later in HKG airport.
I had connecting flight from HKG to KHH. I understand usually the free updrade is not eligible to first class lounge(I am only GO and booked U) but I still gave it a try. The F Pier crew scanned my F BP and looked at her monitor very carefully for mins. Eventually, she said "yes, you can get in"
I was bit surprised and asked why. She answered " the normal op-up cant use the first class lounge, but yours is special offer. So you can get in."
Haha, thanks Cathay~
I am GO and booked U class(AM reward) last week on CX288(FRA-HKG).
The date I flied was excat my birthday.
When checkin at business class counter, the Asian female smiled and said "Happy Birthday, Mr. XX" to me. Then she immediately printed out my first class BP without making any phone call to the manager. It seemed my updrade was arranged in advance? It was a great flight anyway- both ISM and SP said happy birthday to me.
There was something interesting later in HKG airport.
I had connecting flight from HKG to KHH. I understand usually the free updrade is not eligible to first class lounge(I am only GO and booked U) but I still gave it a try. The F Pier crew scanned my F BP and looked at her monitor very carefully for mins. Eventually, she said "yes, you can get in"
I was bit surprised and asked why. She answered " the normal op-up cant use the first class lounge, but yours is special offer. So you can get in."
Haha, thanks Cathay~
Aug 23, 2016, 8:31 am
#428
Join Date: Feb 2011
Location: HKG, TXL
Programs: CX DM
Posts: 566
I had connecting flight from HKG to KHH. I understand usually the free updrade is not eligible to first class lounge(I am only GO and booked U) but I still gave it a try. The F Pier crew scanned my F BP and looked at her monitor very carefully for mins. Eventually, she said "yes, you can get in"
I was bit surprised and asked why. She answered " the normal op-up cant use the first class lounge, but yours is special offer. So you can get in."
Haha, thanks Cathay~
I had my 5yr anniversary with MPC upgrade last week from J to F DUS-HKG (although it might have been an opup too since it was very heavily overbooked). Arriving in HK I asked at the c-i counter whether I could use F lounge this time, unfortunately she said no in my case but she upgraded me Y to J on the HKG-ICN leg (definitely for my 5yr MPC anniversary this time as the ISM came inflight and made a comment about that).
Aug 23, 2016, 8:00 pm
#429
Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE), Accor Gold
Posts: 383
When booking Y, updrade to C (even though there is PE on the flight)
When booking PE, upgrade to C
When booking C, upgrade to F
When booking F, you can sit with capain...(joke)
However, is my cognition completely corrcet? No one can guarantee.
It all depends on the ground crew and the loading of the flight.
Good luck then...
Aug 25, 2016, 5:06 am
#430
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
My cognition is below:
When booking Y, updrade to C (even though there is PE on the flight)
When booking PE, upgrade to C
When booking C, upgrade to F
When booking F, you can sit with capain...(joke)
However, is my cognition completely corrcet? No one can guarantee.
It all depends on the ground crew and the loading of the flight.
Good luck then...
When booking Y, updrade to C (even though there is PE on the flight)
When booking PE, upgrade to C
When booking C, upgrade to F
When booking F, you can sit with capain...(joke)
However, is my cognition completely corrcet? No one can guarantee.
It all depends on the ground crew and the loading of the flight.
Good luck then...
Would birthday upgrade happen when the booking is for 2 people?
Also, she is only SL, would birthday upgrade also happen to SL?
Aug 28, 2016, 9:50 am
#434
Join Date: Aug 2005
Posts: 248
Just got off HKGSIN as a GO on my birthday, and didn't get anything at all.
I was already booked in J, so obviously no upgrade was expected since there isn't F on this sector. Instead, I think CX went out its way to make the flight as awful as possible.
First they were delayed. Fine, I get these things happen all the time, and I'm used to it.
Second, they switched me into a window seat between my online checkin and arrival at the airport. This really annoyed me as I really prefer the aisle, and the flight just got off to a bad start. I'm also surprised they would pick a GO to switch seats at the last minute, without asking.
Third, no greeting from the ISM. Because I had asked at the gate about the possibility of a seat swap, I saw in the system that there was a special service note for the birthday. In caps, the text was GREETING REQUEST FOR BIRTHDAY. Anyway, the ISM didn't do anything, but she did greet the DMs around because I saw her saying hello to quite a few pax.
So I guess the moral of the story: as usual, it's always about the crew you get on CX. A lousy ISM will just ignore you and hope they get away with it, while a good one will make sure you have a great flight.
I was already booked in J, so obviously no upgrade was expected since there isn't F on this sector. Instead, I think CX went out its way to make the flight as awful as possible.
First they were delayed. Fine, I get these things happen all the time, and I'm used to it.
Second, they switched me into a window seat between my online checkin and arrival at the airport. This really annoyed me as I really prefer the aisle, and the flight just got off to a bad start. I'm also surprised they would pick a GO to switch seats at the last minute, without asking.
Third, no greeting from the ISM. Because I had asked at the gate about the possibility of a seat swap, I saw in the system that there was a special service note for the birthday. In caps, the text was GREETING REQUEST FOR BIRTHDAY. Anyway, the ISM didn't do anything, but she did greet the DMs around because I saw her saying hello to quite a few pax.
So I guess the moral of the story: as usual, it's always about the crew you get on CX. A lousy ISM will just ignore you and hope they get away with it, while a good one will make sure you have a great flight.
Aug 29, 2016, 4:44 am
#435
Join Date: Feb 2009
Location: HKG
Programs: MPC, Marriott, Hyatt
Posts: 407
For my last birthday upgrade, I was flying with the missus and they told me that they could only bump me up to J (it was a short haul flight) and asked if I still wanted it. I took it and gave it to the missus but it seems like they won't bump both people, even if you are on the same PNR (as we were).