Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 18, 2021, 3:57 am
#271
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,927
Nov 18, 2021, 4:53 am
#276
Join Date: Apr 2012
Location: LCY is always preferred
Programs: BAEC Gold, IHG Silver, HHonors Gold
Posts: 1,026
Nov 18, 2021, 5:10 am
#278
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,927
Nov 18, 2021, 5:19 am
#281
Join Date: Jan 2011
Posts: 209
This is typical of a large corporation. Whilst us plebs get left hanging you just know that if this was a problem affecting their highest spending, most loyal customers they’d make sure they had it fixed on time! Oh, wait….
That said, I have just had the dubious “pleasure” of interacting with Iberia’s online customer facing systems for the first time today. As far as I know they are not mid IT meltdown so SHEESH! 😶. At least BA aren’t using the same IT geniuses they are! Oh, wait…
/sarcasm (for the avoidance of any doubt!)
That said, I have just had the dubious “pleasure” of interacting with Iberia’s online customer facing systems for the first time today. As far as I know they are not mid IT meltdown so SHEESH! 😶. At least BA aren’t using the same IT geniuses they are! Oh, wait…
/sarcasm (for the avoidance of any doubt!)
Nov 18, 2021, 5:31 am
#282
Join Date: Feb 2013
Location: LON/NYC/SIN/Peckham
Programs: BA Gold, FB Gold, *G, Hilton Diamond, Just Eat Platinum For Life
Posts: 168
I have finally managed to login and can confirm that all aircraft are now actual real unicorns, every passenger gets one of those huge toblerones upon boarding and caviar is served in ET as part of the free meal offering.
And no, I don't think I start drinking too early. It's always 8am somewhere.
And no, I don't think I start drinking too early. It's always 8am somewhere.
Nov 18, 2021, 5:36 am
#283
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,033
Bits of the site may be working because of residual cookie data, but if you try a fresh login (say, in Windows Private mode), it's still firmly disabled.
Nov 18, 2021, 5:38 am
#284
Join Date: Jan 2015
Programs: Miles and More, BAEC , QR Privilege, Oman Sindbad, Tufty Club.
Posts: 64
Was about to book a once in a lifetime extended family trip in J and F this morning. My £25k plus business has just gone to Star Alliance carriers and Qatar because I just cannot trust BA to look after us anymore. This last fiasco is the last straw - coupled with my phone bill arriving in yesterday's post with over £80 of charges for calls to try (successfully) to utilise my outstanding FTVs and not getting through to a human in 8 prolonged attempts. Bye bye BA. So sad.
Nov 18, 2021, 5:51 am
#285
Join Date: Sep 2020
Posts: 373
Successfully logged in and got to the final stages of a booking using Avios. The payment page then shows the circle of doom and finally a “sorry, our systems are not responding….” Like others, probably time to use my Virgin Flying Club miles instead of flying BA!