Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 18, 2021, 6:20 am
#287
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,927
nope, sometimes i get to the login screen and try loggin in and getthe "sorry our systems".. error
othertimes no login screen, just the "we are making improvements...."
I have also put my exec number and password in on the flight booking process, now its not giving an error, (it did on Tuesday) so it looks like it was accepted OK, but then does not pre fill any of your data and wants to charge you for seat reservations
othertimes no login screen, just the "we are making improvements...."
I have also put my exec number and password in on the flight booking process, now its not giving an error, (it did on Tuesday) so it looks like it was accepted OK, but then does not pre fill any of your data and wants to charge you for seat reservations
Nov 18, 2021, 6:27 am
#289
Join Date: Jul 2008
Location: UK, but sometimes wish it was USA
Programs: BA Gold
Posts: 2,388
I don't want to book any flights. All I want to do is order a load of corporate Christmas gifts from Fortnum & Mason & others, and get some Avios points. So all I want is https://www.shopping.ba.com/ to be working again. But oh no, you can't log in there either.......
Nov 18, 2021, 6:34 am
#291
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,569
I just managed to get in on the app. I realise right now it's not that useful a data point, but frankly I just wanted the bragging rights... 
Nov 18, 2021, 6:38 am
#292
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
However, to our amazement, we were able yesterday to seamlessly book a BA Holiday trip … simply by NOT logging in, and just adding our BAEC details manually during the booking. No Avios were involved in the process.
Nov 18, 2021, 6:57 am
#293
Join Date: Jan 2015
Posts: 81
Still unable to access executive club and my avios
As of five minutes ago I am still unable to access my executive club account or my avios. I still get this message:
The Executive Club is temporarily unavailable while we make some planned improvements. Everything should be back up and running for Wednesday 17 November.
Today is 18 November.
I am in the US..wonder if that has anything to do with the delay? Is anyone out there experiencing the same problem?
The Executive Club is temporarily unavailable while we make some planned improvements. Everything should be back up and running for Wednesday 17 November.
Today is 18 November.
I am in the US..wonder if that has anything to do with the delay? Is anyone out there experiencing the same problem?
Nov 18, 2021, 6:59 am
#295
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,611
Master Bisonrav briefly showed gold on the website but was back to silver at checkin in INV. Fortunately the cc were delighted to do a little gold greeting for him, so he’s none the wiser. Currently eating brownies in the CCR like a boss.
Nov 18, 2021, 7:00 am
#296
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,569
(apologies to the late Jim Bowen...)
Nov 18, 2021, 7:00 am
#297
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,927
As of five minutes ago I am still unable to access my executive club account or my avios. I still get this message:
The Executive Club is temporarily unavailable while we make some planned improvements. Everything should be back up and running for Wednesday 17 November.
Today is 18 November.
I am in the US..wonder if that has anything to do with the delay? Is anyone out there experiencing the same problem?
The Executive Club is temporarily unavailable while we make some planned improvements. Everything should be back up and running for Wednesday 17 November.
Today is 18 November.
I am in the US..wonder if that has anything to do with the delay? Is anyone out there experiencing the same problem?
Nothing to do with location. As you can see from this thread that your post has been moved to that we all have the same problem.
Nov 18, 2021, 7:05 am
#299
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250