Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 18, 2021, 10:10 am
#331
Join Date: May 2013
Location: SMF / SFO
Posts: 226
Same for me. But I am unable to do what I need through the app (cancel a booking). I am advised "sign in to the Executive Club account used to make this booking..."...which I already have done.
Nov 18, 2021, 10:33 am
#333
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
Nov 18, 2021, 11:06 am
#337
Join Date: Feb 2015
Programs: BA Gold, Avis President
Posts: 438
Just successfully made a booking by starting as a guest and then logging in, just before payment taken, as part of the options provided.
Took me through to my account fine...and then you can abandon the booking....if you want to....
Chris
Took me through to my account fine...and then you can abandon the booking....if you want to....
Chris
Nov 18, 2021, 11:06 am
#338
Join Date: Oct 2017
Location: FRA, JFK
Programs: BAEC GGL, A3*S, Bonvoy Gold, HH Gold
Posts: 1,006
Also managed to log into the app (Android).
Everything seems to be working OK but I'm still missing the Avios and TPs from my AA flights a couple of weeks ago.
Managed to submit a missing avios claim when the website was working yesterday.
Of the 6 flights in total that I claimed I only received an email confirmation for flights 3 and 4.
Hopefully they'll get their s*** together before Christmas. Would like to be Gold before flying back home on 12/20
Everything seems to be working OK but I'm still missing the Avios and TPs from my AA flights a couple of weeks ago.
Managed to submit a missing avios claim when the website was working yesterday.
Of the 6 flights in total that I claimed I only received an email confirmation for flights 3 and 4.
Hopefully they'll get their s*** together before Christmas. Would like to be Gold before flying back home on 12/20
Nov 18, 2021, 11:15 am
#340
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
As per my post #292. Don't log in to BAEC, just be a normal customer. E-ticket and MMB access all OK.
Nov 18, 2021, 11:35 am
#343
Join Date: Feb 2016
Programs: BAEC Gold/ Skywards Gold/Hilton Diamond
Posts: 83