Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios

Community
Wiki Posts
Search
Old Nov 17, 2021, 7:37 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6. TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)

'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…

ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
Print Wikipost

13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios

Thread Tools
 
Search this Thread
 
Old Nov 18, 2021, 9:15 am
  #316  
Hilton Contributor Badge
 
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
I mean what the heck?





florens is online now  
Old Nov 18, 2021, 9:16 am
  #317  
 
Join Date: Mar 2005
Location: England
Programs: BAEC: Bronze; Marriott: Gold
Posts: 399
Originally Posted by asr2999
Just logged in using the app on my iPhone.
It works but unfortunately I am not GGL for life anymore. I quite liked that bug!
Unable to logon to my iPhone app...
"We could not recognise the login ID and PIN/Password combination you entered."
bakera is offline  
Old Nov 18, 2021, 9:17 am
  #318  
 
Join Date: Feb 2012
Location: UK
Programs: BA GGL; Virgin Gold; HHonors Lifetime Diamond
Posts: 417
Originally Posted by florens
I mean what the heck?





Top quality
florens likes this.
Splotly is offline  
Old Nov 18, 2021, 9:21 am
  #319  
 
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,547
My app looks ok
TTmex is offline  
Old Nov 18, 2021, 9:27 am
  #320  
 
Join Date: May 2015
Posts: 579
Still can't log in to my account on BA.com. login greyed out, and when I click on it, it says "The Executive Club is temporarily unavailable while we make some planned improvements. We’re working hard to get everything back up and running as soon as possible."
Tried using Chrome, Chrome incognito and MS Edge and greyed out in all cases.
What is going on???

EDIT - just seen its not only me!!!
Why am I not surprised this is dragging on beyond the date BA said it would all be sorted...
redrose59 likes this.
GBOAC is offline  
Old Nov 18, 2021, 9:29 am
  #321  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
Originally Posted by GBOAC
What is going on???
BA has, unsurprisingly, totally messed up. That's what.
mmxbreaks is offline  
Old Nov 18, 2021, 9:30 am
  #322  
Suspended
 
Join Date: Oct 2021
Posts: 885
Originally Posted by GBOAC
Still can't log in to my account on BA.com. login greyed out, and when I click on it, it says "The Executive Club is temporarily unavailable while we make some planned improvements. We’re working hard to get everything back up and running as soon as possible."
Tried using Chrome, Chrome incognito and MS Edge and greyed out in all cases.
What is going on???

EDIT - just seen its not only me!!!
Why am I not surprised this is dragging on beyond the date BA said it would all be sorted...
they are in the process of donating all of your TPs and Avios to Flying Start.
Flyertalker001342 is offline  
Old Nov 18, 2021, 9:35 am
  #323  
 
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,547
Originally Posted by mmxbreaks
BA has, unsurprisingly, totally messed up. That's what.
At this rate they'll surely have to be thinking of extensions and Avios deposits as compo You just won't be able to see either in the app
Nephoi likes this.
TTmex is offline  
Old Nov 18, 2021, 9:35 am
  #324  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
Just managed to login on the android app. We'll see how stable it is.

Next upcoming flight is there and the avios looks right for me, apart from pending transactions which hopefully will stream in over the next few days
firstlight is offline  
Old Nov 18, 2021, 9:39 am
  #325  
 
Join Date: Jul 2014
Location: Loud, dark, warm, lots of ethernet cables, and in some rack space.
Programs: AA:EXP
Posts: 369
Four days of maintenance should not be a thing unless their process/practices don't meet modern standards. Oh wait, never mind.

Logged into the app, can't log into the website and of course can't do any reward flight searches
SxMan likes this.
Server is offline  
Old Nov 18, 2021, 9:43 am
  #326  
 
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
Originally Posted by Server
Four days of maintenance should not be a thing unless their process/practices don't meet modern standards. Oh wait, never mind.

Logged into the app, can't log into the website and of course can't do any reward flight searches
<insert any namepun about offline and/or online server(s) here>
TeflonMan likes this.
Nephoi is offline  
Old Nov 18, 2021, 9:55 am
  #327  
 
Join Date: Oct 2014
Location: London
Programs: BA Silver
Posts: 328
Managed to login on the App, BA flight flown on the 11th has not posted yet. Hopefully it won't require chasing in due course!
musehead is offline  
Old Nov 18, 2021, 9:57 am
  #328  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
Originally Posted by musehead
Managed to login on the App, BA flight flown on the 11th has not posted yet. Hopefully it won't require chasing in due course!
I'd say that's soon enough to ask. Typically it'd be within 48hrs.
mmxbreaks is offline  
Old Nov 18, 2021, 10:05 am
  #329  
 
Join Date: Dec 2019
Location: SW London UK 🇬🇧
Programs: BA Gold * Alliance Gold IHG Platinum
Posts: 37
I ha e managed to get access to mine all seems to work fine all be 36 hours late. I however cannot log in to my estore account, it states they are working on it. Why would you put a ruddy great advert out advertising offers galore to encourage people to use it then take it off line for however long and then tell you no avios will be posted until 01/ December 2021. And Black Friday cyber Monday. Clearly makes no sense. I want to buy stuff but now looking at other places to shop. BA losing out silly silly silly 😜
becks1 likes this.
Wing It One World is offline  
Old Nov 18, 2021, 10:06 am
  #330  
 
Join Date: May 2020
Programs: BA Gold, HH Diamond
Posts: 97
Have just managed to log in to the app - everything looks good.

Still not able to log in via the website though.
Saligo is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.