Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 17, 2021, 9:52 am
#168
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
Nov 17, 2021, 10:17 am
#173
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,347
I haven't been able to log into the Android App (same message throughout that Exec Club is temporarily unavailable while they update their systems). I was able to log in to the website earlier, but can't now (Chrome). Sadly when I did log in I hadn't been promoted to GGLfL, keeping my fingers crossed that I have when access resumes.
Nov 17, 2021, 10:20 am
#174
Join Date: Feb 2012
Location: UK
Programs: BA GGL; Virgin Gold; HHonors Lifetime Diamond
Posts: 417
This is ridiculous. How on Earth can it possibly take 4 whole days to manually retype 4 million records into a database properly.
It’s not even hard. My mum could do it.
It’s not even hard. My mum could do it.
Nov 17, 2021, 10:21 am
#175
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618
Back to the :-
They couldn't even be bothered to change the "for Wednesday 17 November" to "on Wednesday 17 November".
We’re improving the Executive Club.
The Executive Club is temporarily unavailable while we make some planned improvements. Everything should be back up and running for Wednesday 17 November.They couldn't even be bothered to change the "for Wednesday 17 November" to "on Wednesday 17 November".
Nov 17, 2021, 10:22 am
#176
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
When the site was up I managed to see that avios from Amex this month hadn't been added although they are showing as having left the Amex account, I assume they are queuing up to be transferred when the system is stable in about 6 months or so
Nov 17, 2021, 10:38 am
#179
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
They're probably working very hard to fix things and will then all need a very long nights sleep before that happens.
The CIO's job should be available, yes, but the people at the bottom of the chain aren't the ones to blame...
The CIO's job should be available, yes, but the people at the bottom of the chain aren't the ones to blame...
Nov 17, 2021, 11:01 am
#180
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618