Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 17, 2021, 5:46 am
#92
Join Date: Aug 2017
Programs: BAEC
Posts: 460
Nov 17, 2021, 5:48 am
#93
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
especially as they almost certainly should have finished yesterday (in proper planning you'd always announce the system to be down for longer than you would expect the work to take)
Nov 17, 2021, 5:54 am
#94
Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Silver, Starbucks Gold
Posts: 2,566
If I'd been been given free drinks for every project I'd been involved in that overran, I'd have been permanently drunk...
Although that could explain the public perception of people working in finance
Nov 17, 2021, 5:56 am
#95
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
The class mapping is something else, and is more to do with X being approx the same RevMan commercial yield value as say L, (and approx P to T, U to R, Z to A). It’s possible to see A/R/T/L and no Z/U/P/X - but very unlikely the other way round, with redemption space still being available if the corresponding revenue space is zero. I’m not privy to whether they are actually linked or not, but I think there’s something along those lines baked into the availability formula.
Nov 17, 2021, 6:21 am
#99
Join Date: Jan 2015
Location: UK
Programs: BAEC
Posts: 1,174
If that is the case, really shocking - even by BA standards. What is up with them at the moment; don't even remember them being so hard to contact/so unreliable even back in the Cruz days, need to get it sorted and quick.
Nov 17, 2021, 6:23 am
#100
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
Nov 17, 2021, 6:23 am
#101
Join Date: Jan 2003
Location: London, UK
Posts: 5,656
Presumably it's all being done by IAG GBS, so Sean doesn't even have direct accountability and line of sight? It'll go via Luis?
Either way, five days for a database migration for a customer facing service such as this, is pretty awful, even by BA/IAG standards.
Either way, five days for a database migration for a customer facing service such as this, is pretty awful, even by BA/IAG standards.
Nov 17, 2021, 6:24 am
#103
Join Date: Dec 2006
Location: in a cabin
Posts: 6,522
They are moving to a new platform. No changes to the customer experience.
Very open ended
Do they mean the experience when traveling with them, or BA as a whole, including the BAEC experience? Probably the latter, but this is BA after all.
Very open ended
Do they mean the experience when traveling with them, or BA as a whole, including the BAEC experience? Probably the latter, but this is BA after all.