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13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios

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Old Nov 17, 2021, 7:37 am
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Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6. TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)

'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…

ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
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13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios

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Old Nov 17, 2021, 7:35 am
  #121  
 
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
Originally Posted by Markie
Change to layout of Avios earned to give a bit more information on the first screen.

my recent flights show a flight i have taken with a PNR i dont know
Nephoi is offline  
Old Nov 17, 2021, 7:37 am
  #122  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
Originally Posted by Oxon Flyer
Pre-release User Acceptance Testing - Script 1 Part A

Scenario 1
Test 1 : Try to Login
Result 1 :




I got that too. Try again, seems to flush the cache
firstlight is online now  
Old Nov 17, 2021, 7:38 am
  #123  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
Originally Posted by billinghamn
I've got Gold Guest List for life according to my account dashboard - well chuffed with that website upgrade!
Me Too!

KARFA likes this.
Markie is offline  
Old Nov 17, 2021, 7:38 am
  #124  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
I've added a wiki to the top of the thread, for collation of "bugs found" and "new good stuff", if anyone would like to collate these.;
Oxon Flyer is offline  
Old Nov 17, 2021, 7:40 am
  #125  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,970
Originally Posted by billinghamn
I've got Gold Guest List for life according to my account dashboard - well chuffed with that website upgrade!
Well done! Me too

(screenshot taken, if they try to revoke it I am suing!)
KARFA is online now  
Old Nov 17, 2021, 7:41 am
  #126  
 
Join Date: May 2014
Posts: 7,237
My account is exactly in the state I left it, so not everyone got made GGL for life

However I'm happy to report that the bug whereby you can't get into 'manage my booking' by clicking on a booking in your future flights has NOT been fixed.
13901 is offline  
Old Nov 17, 2021, 7:43 am
  #127  
 
Join Date: Oct 2018
Location: London
Programs: BAEC blue dust
Posts: 271
Originally Posted by billinghamn
I've got Gold Guest List for life according to my account dashboard - well chuffed with that website upgrade!
No such luck here, I'm still blue! I had to log out and back in to get rid of that contact details update overlay. My bookings are all there and I still have the right number of Avios showing so that's a pleasant surprise
Irreverent Medusa is offline  
Old Nov 17, 2021, 7:47 am
  #128  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 250
Originally Posted by 13901
My account is exactly in the state I left it, so not everyone got made GGL for life

However I'm happy to report that the bug whereby you can't get into 'manage my booking' by clicking on a booking in your future flights has NOT been fixed.
Same for me ( so no reset free spin bonus of 36000 TPs and 10M Avios!) although that feature works but was very slow. No drop down menu after log in either and I can’t get at all future flights?
Alan T is offline  
Old Nov 17, 2021, 7:48 am
  #129  
 
Join Date: Aug 2017
Programs: BAEC
Posts: 460
Still blue for me too. Various errors as already reported by others.
Ladyfliestheredwhiteandblues is offline  
Old Nov 17, 2021, 7:53 am
  #130  
 
Join Date: May 2014
Posts: 7,237
Originally Posted by Alan T
Same for me ( so no reset free spin bonus of 36000 TPs and 10M Avios!) although that feature works but was very slow. No drop down menu after log in either and I can’t get at all future flights?
Well, now nothing works anymore, I just get a "Welcome -" and then I'm kicked out. I'll leave it until tomorrow.
13901 is offline  
Old Nov 17, 2021, 7:54 am
  #131  
FlyerTalk Evangelist
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
My 140 tier points from Saturday BA to CUN in J haven’t posted….

Also, my annoying ghost flight to AGP on 28/08 is still showing grrrrr
Nephoi likes this.
mikeyfly is offline  
Old Nov 17, 2021, 7:55 am
  #132  
 
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Originally Posted by mikeyfly
My 140 tier points from Saturday BA to CUN in J haven’t posted….

Also, my annoying ghost flight to AGP on 28/08 is still showing grrrrr
None of my TPs from the weekend have posted either.
Gomac is offline  
Old Nov 17, 2021, 7:56 am
  #133  
 
Join Date: Jul 2010
Location: London
Programs: BA Gold / HH Diamond / FB Platinium / SPG Gold / Marriott nothing
Posts: 136
#me too - Gold Guest List for life

Very generous of BA 😁. That solves immediately any issues of getting the TP to renew GGL!!
Markie and Nephoi like this.
asr2999 is offline  
Old Nov 17, 2021, 7:57 am
  #134  
FlyerTalk Evangelist
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
Originally Posted by Gomac
None of my TPs from the weekend have posted either.
Great! Presumably will have to chase these and then chase in a months time for the double tier points…
mikeyfly is offline  
Old Nov 17, 2021, 7:57 am
  #135  
 
Join Date: Feb 2015
Programs: BA Gold, Avis President
Posts: 438
Can't book reward flight...keeps asking me check the name of the passenger having selected it from the drop down...

This was obviously not going to go well...Chris
Chris_G is online now  


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