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13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios

13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios

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Old Jan 15, 22, 5:16 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Prospero
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BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6. TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)

'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…

ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
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Old Nov 17, 21, 7:35 am
  #121  
 
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,719
Originally Posted by Markie View Post
Change to layout of Avios earned to give a bit more information on the first screen.

my recent flights show a flight i have taken with a PNR i dont know
Nephoi is offline  
Old Nov 17, 21, 7:37 am
  #122  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 1,457
Originally Posted by Oxon Flyer View Post
Pre-release User Acceptance Testing - Script 1 Part A

Scenario 1
Test 1 : Try to Login
Result 1 :




I got that too. Try again, seems to flush the cache
firstlight is online now  
Old Nov 17, 21, 7:38 am
  #123  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/AA-Ex Plat/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 11,379
Originally Posted by billinghamn View Post
I've got Gold Guest List for life according to my account dashboard - well chuffed with that website upgrade!
Me Too!

KARFA likes this.
Markie is offline  
Old Nov 17, 21, 7:38 am
  #124  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 14,483
I've added a wiki to the top of the thread, for collation of "bugs found" and "new good stuff", if anyone would like to collate these.;
Oxon Flyer is offline  
Old Nov 17, 21, 7:40 am
  #125  
Ambassador, British Airways; FlyerTalk Evangelist
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 36,863
Originally Posted by billinghamn View Post
I've got Gold Guest List for life according to my account dashboard - well chuffed with that website upgrade!
Well done! Me too

(screenshot taken, if they try to revoke it I am suing!)
KARFA is offline  
Old Nov 17, 21, 7:41 am
  #126  
 
Join Date: May 2014
Posts: 6,286
My account is exactly in the state I left it, so not everyone got made GGL for life

However I'm happy to report that the bug whereby you can't get into 'manage my booking' by clicking on a booking in your future flights has NOT been fixed.
13901 is online now  
Old Nov 17, 21, 7:43 am
  #127  
 
Join Date: Oct 2018
Location: London
Programs: BAEC blue dust
Posts: 181
Originally Posted by billinghamn View Post
I've got Gold Guest List for life according to my account dashboard - well chuffed with that website upgrade!
No such luck here, I'm still blue! I had to log out and back in to get rid of that contact details update overlay. My bookings are all there and I still have the right number of Avios showing so that's a pleasant surprise
Irreverent Medusa is offline  
Old Nov 17, 21, 7:47 am
  #128  
 
Join Date: Jul 2020
Location: UK
Programs: BAEC Gold
Posts: 125
Originally Posted by 13901 View Post
My account is exactly in the state I left it, so not everyone got made GGL for life

However I'm happy to report that the bug whereby you can't get into 'manage my booking' by clicking on a booking in your future flights has NOT been fixed.
Same for me ( so no reset free spin bonus of 36000 TPs and 10M Avios!) although that feature works but was very slow. No drop down menu after log in either and I can’t get at all future flights?
Alan T is offline  
Old Nov 17, 21, 7:48 am
  #129  
 
Join Date: Aug 2017
Programs: BAEC
Posts: 361
Still blue for me too. Various errors as already reported by others.
Ladyfliestheredwhiteandblues is online now  
Old Nov 17, 21, 7:53 am
  #130  
 
Join Date: May 2014
Posts: 6,286
Originally Posted by Alan T View Post
Same for me ( so no reset free spin bonus of 36000 TPs and 10M Avios!) although that feature works but was very slow. No drop down menu after log in either and I can’t get at all future flights?
Well, now nothing works anymore, I just get a "Welcome -" and then I'm kicked out. I'll leave it until tomorrow.
13901 is online now  
Old Nov 17, 21, 7:54 am
  #131  
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 9,730
My 140 tier points from Saturday BA to CUN in J haven’t posted….

Also, my annoying ghost flight to AGP on 28/08 is still showing grrrrr
Nephoi likes this.
mikeyfly is offline  
Old Nov 17, 21, 7:55 am
  #132  
 
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,486
Originally Posted by mikeyfly View Post
My 140 tier points from Saturday BA to CUN in J haven’t posted….

Also, my annoying ghost flight to AGP on 28/08 is still showing grrrrr
None of my TPs from the weekend have posted either.
Gomac is online now  
Old Nov 17, 21, 7:56 am
  #133  
 
Join Date: Jul 2010
Location: London
Programs: BA Gold / HH Diamond / FB Platinium / SPG Gold / Marriott nothing
Posts: 131
#me too - Gold Guest List for life

Very generous of BA 😁. That solves immediately any issues of getting the TP to renew GGL!!
Markie and Nephoi like this.
asr2999 is offline  
Old Nov 17, 21, 7:57 am
  #134  
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 9,730
Originally Posted by Gomac View Post
None of my TPs from the weekend have posted either.
Great! Presumably will have to chase these and then chase in a months time for the double tier points…
mikeyfly is offline  
Old Nov 17, 21, 7:57 am
  #135  
 
Join Date: Feb 2015
Programs: BA Bronze
Posts: 362
Can't book reward flight...keeps asking me check the name of the passenger having selected it from the drop down...

This was obviously not going to go well...Chris
Chris_G is offline  

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