Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 17, 2021, 7:58 am
#136
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,610
So my wife appears to have been busted down to silver from gold, Neither her nor Master Bisonravi have been able to log in, I did manage to nominate him for an upgrade, the process seems different, you need to nominate to nominate now.
Not massively impressed, the day before travel.
Not massively impressed, the day before travel.
Nov 17, 2021, 7:59 am
#137
Join Date: Dec 2002
Location: Sunshine Coast, Queensland
Programs: BA Gold (Emerald); Hilton Gold; IHG Platinum; Marriott Gold; Radisson Gold
Posts: 388
Gold line still can't access the Avios to allow ticketing of my two held-since-Saturday reservations... said just now that they're waiting for an update but "should be in the next hour"... uh huh, sure!
Nov 17, 2021, 8:02 am
#138
Join Date: Oct 2018
Location: London
Programs: BAEC blue dust
Posts: 271
Nov 17, 2021, 8:16 am
#142
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
Same here for the GGL line - got two bookings on hold which expire 8pm today and first travel date is Saturday.
Nov 17, 2021, 8:24 am
#143
Join Date: May 2016
Location: London WC1
Programs: BAEC Gold
Posts: 437
App
I can log in but only to the booking I have and not to my general account.
Website
A bit hit and miss but I have been able to log in. Pretty disappointed though - TPs (nil as 8-Nov y/e) and Avios are exactly as they were before and I've had no free upgrade to GGL.
I can log in but only to the booking I have and not to my general account.
Website
A bit hit and miss but I have been able to log in. Pretty disappointed though - TPs (nil as 8-Nov y/e) and Avios are exactly as they were before and I've had no free upgrade to GGL.
Nov 17, 2021, 8:36 am
#144
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
Whatever problem they're currently facing, the person who would know the answer was probably - or is in the process of being - laid off: BA IT Outsourcing
Nov 17, 2021, 8:40 am
#147
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,237
took ages but managed to log in to find none of the 1100TP i've flown since nov 8 have posted....lets hope it resolves once the dust settles or this will go very badly for them if they are unable to post miles/tp's for all those who flew during this debacle!
Nov 17, 2021, 8:48 am
#149
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
Nov 17, 2021, 8:54 am
#150
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644