Nov 17, 2021, 7:37 am
Last edit by: Prospero
BUGS
1. Promotion to Gold Guest List (Markie)
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.TP collection year end on landing page shows card expiry date (i.e. end of following month). Correct under 'My Account' sub-menu. (NWIFlyer)
7. No household account although underlying data appears to still be there (many)
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
2. More Gold Upgrades for 2 than there should be (Markie)
3. Flight details have same date for posting as for flight (Markie)
4. American Airline reward flights do not show and cannot be booked online(not sure if they can be booked by phone)
5. Combining avios points with IB is not possible. (alexphj)
6.
8. language set to english (german not available) (Nephoi)
9. AA Business R class domestic flight shows as Economy(R), but properly credits Avios+TP (El_Duderito)
10. Booking reference doesn’t display for partner flights eve though the tag is there (MaxFlyer)
11. Adding/editing contact phone number (for pax and/or additional contact) to 'Australia (+61)' once saved becomes 'Christmas Island (+61)'. (paulieuk)
12. Unable to logon using username - have to use BAEC number instead. (bakera)
'FEATURES'
1. Bronze/Silver/Gold members have some text formatted in Bronze/Silver/Gold text as applicable. Consensus seems to be that it's pretty, but hard to see…
ENHANCEMENTS
1. Additional detail of flights on Front Page (Markie)
2. Scroll back of transactions goes to October 2018 (Markie)
3. Household account redemptions appear differently, with pro-rate Avios transferred from other members into the head of HHA/redeeming member's account, then the total deducted. (sunshinebob) https://www.flyertalk.com/forum/33741742-post407.html
13Nov pm - 17Nov am : BAEC account maintenance - cannot login or spend Avios
Nov 17, 2021, 3:20 pm
#213
Join Date: Mar 2014
Posts: 155
A point of concern by now is that the taps were opened up during the daytime today. People were able to make bookings,etc., but there are more than a few on here noticed their data had been mangled in some way or other. Now they have had cause to bring it down again. That really isn't good. Probably one of the worst situations to be in as you have a choice to make on forward/backward fixing where both are terrible options for a system at this kind of scale.
Nov 17, 2021, 3:28 pm
#214
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
Nov 17, 2021, 7:52 pm
#219
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
Nov 17, 2021, 8:37 pm
#221
Join Date: Apr 2009
Location: Singapore
Programs: BAEC GOLD
Posts: 9
FYI - while I can't login from the ba.com homepage (login button greyed out and the "We're improving the Executive Club" message displayed)
However, I can login from any other page. Just not the homepage.
Everything seems to be in order (correct no. Avios/TP's etc) and I can search for reward flight availability.
Hope this helps.
However, I can login from any other page. Just not the homepage.
Everything seems to be in order (correct no. Avios/TP's etc) and I can search for reward flight availability.
Hope this helps.
Nov 17, 2021, 8:49 pm
#222
Join Date: Apr 2009
Location: Singapore
Programs: BAEC GOLD
Posts: 9
FYI - while I can't login from the ba.com homepage (login button greyed out and the "We're improving the Executive Club" message displayed)
However, I can login from any other page. Just not the homepage.
Everything seems to be in order (correct no. Avios/TP's etc) and I can search for reward flight availability.
Hope this helps.
However, I can login from any other page. Just not the homepage.
Everything seems to be in order (correct no. Avios/TP's etc) and I can search for reward flight availability.
Hope this helps.
My most successful attempts have come from trying to login during the booking flow (from a fare quote page).
Nov 17, 2021, 9:40 pm
#223
Join Date: Mar 2014
Posts: 582
Managed to log in yesterday and grab MLE return flight. Only downside is: our return is the day after departure 
. Hopefully I’ll be able to grab and change the return date.
I noticed that it now deducts the whole avios amount on the main BAEC account transactions’ section and shows a credit for what I assume is deducted on the other household account. I didn’t try logging into the other account.
. Hopefully I’ll be able to grab and change the return date.I noticed that it now deducts the whole avios amount on the main BAEC account transactions’ section and shows a credit for what I assume is deducted on the other household account. I didn’t try logging into the other account.
Nov 17, 2021, 10:04 pm
#224
Join Date: Jul 2010
Location: Small town near RNO
Programs: Delta 1MM/PM, BAEC GGL, Asiana Diamond Plus(Lifetime), AC *Tangerine
Posts: 900
Report from the Western US around 2100 PST
Login still greyed out and clicking on it gives me:
I wonder if BA subbed this out to the same people who do a lot of the government websites. Whether is any of HMs, US or BA doesn't really seem to matter.as far as the competence level.
Login still greyed out and clicking on it gives me:
We’re improving the Executive Club.
The Executive Club is temporarily unavailable while we make some planned improvements. Everything should be back up and running for Wednesday 17 November.I wonder if BA subbed this out to the same people who do a lot of the government websites. Whether is any of HMs, US or BA doesn't really seem to matter.as far as the competence level.
Nov 17, 2021, 10:58 pm
#225
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,466
Feeling slightly smug at having screenshot my avios, TP and lifetime TP balances before it went down…. Let’s hope it’s overkill!